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Verizon Waves Goodbye to DROID Eris, Incredible Next?

In the screenie above, I’ve filtered Big Red’s site by smartphone>Android>HTC and you can clearly see that the Droid Eris has been removed.  In fact, you can search for Eris all over their site and find nothing but past support documents and accessories.  The Droid Eris has been officially put to bed.  Moment of silence please.  OK, moving on…

Now, this is a pretty nasty rumor to get started, but after seeing the Verizon closeout/phaseout list which floated around over the weekend featuring the Droid Incredible, we’re starting to think it may have been the real deal.

What has me concerned about the Incredible is the fact that the Eris was on that list as well as the Blackberry Tour which is now set to “Out of Stock” and appears to have been replaced by the Blackberry Bold.  Yikes.

Oh and I’m not buying the SKU change for new packaging idea; that already happened.

Update: It is possible that the Incredible has landed on a closeout list because they are rumored to be switching to LCD screens over the AMOLED screens made by Samsung.  Check out all the info here.

Any Incredible owners out there annoyed/frustrated/confused/completely pissed off yet?

Cheers Dave!

  • summer

    I just spoke with Amber who is a tech support supervisor and was completely shut down on this problem (HTC eris 2.1 update). All of the well documented phone problems since the update are now happening to my wifes phone and our business is suffering because of it. How can we be compensated for business and customers already lost by my company due to this problem. When i asked who is responsible for the update coming on to the phone, she blamed HTC. My issue is that we bought our phone from verizon and pay money to verizon so why am i needing to call HTC? They are taking advantage of the convoluted mess of having three companies involved being google, HTC and Verizon. Getting the same useless phone as a replacement is not the answer to our problems as we continually lose money with our phone based business. My wife and I were both very happy customers at Verizon until this update and the response. We had a fair proposal that would make the situation right which Verizon will not agree to. She compared it to buying a tv at walmart and that any problems with the item must be taken up with the manufacturer outside of the warranty. I say that is apples and oranges since a phone is made up of the hardware, software and service and much different than a TV. It's like the cable company(verizon) selling you a tv then zapping it with something that breaks it. Please fix this VERIZON or you will hear from a lawyer soon and lose many customers!

  • summer

    I just spoke with Amber who is a tech support supervisor and was completely shut down on this problem (HTC eris 2.1 update). All of the well documented phone problems since the update are now happening to my wifes phone and our business is suffering because of it. How can we be compensated for business and customers already lost by my company due to this problem. When i asked who is responsible for the update coming on to the phone, she blamed HTC. My issue is that we bought our phone from verizon and pay money to verizon so why am i needing to call HTC? They are taking advantage of the convoluted mess of having three companies involved being google, HTC and Verizon. Getting the same useless phone as a replacement is not the answer to our problems as we continually lose money with our phone based business. My wife and I were both very happy customers at Verizon until this update and the response. We had a fair proposal that would make the situation right which Verizon will not agree to. She compared it to buying a tv at walmart and that any problems with the item must be taken up with the manufacturer outside of the warranty. I say that is apples and oranges since a phone is made up of the hardware, software and service and much different than a TV. It's like the cable company(verizon) selling you a tv then zapping it with something that breaks it. Please fix this VERIZON or you will hear from a lawyer soon and lose many customers!

  • ronnieallen

    yep. I am really more just annoyed with the eris itself. I can't find a way to fix a few things that have gone batty — let alone get the things promised and not followed through on.

  • http://www.facebook.com/tpculp T Patrick Culp

    Ah—Yes. Yes I am…

  • Hegemon4ever

    Why would I be upset or annoyed? I already own one and in two years, I'll get the next iPhone “killer”.

  • 99%'r

    Does anyone but me think Apple may be arm twisting Verizon to tone down the Droids as a condition to get iphone?

  • Farvefan1020

    Received my Incredible less than 30 days ago, so I'm sending it back. Waiting for the Droid X. Maybe Verizon should schedule release and delivery dates better.

  • TheDroidYouAreLookingFor

    I'm not sure why an Incredible owner should be confused or “completely pissed off”. The fact is that technology, particularly in smartphones is moving ahead very rapidly. There are new Android phones rolling out every few months. Yes, it can be kind of difficult to figure out which one to buy when you know another (perhaps better) one is “coming soon”. But once you DO buy it…you've got a phone for the next 1 or 2 years. So you use it and are (presumably) happy. Why would you be “pissed off” that someone ELSE can't buy your phone? You already purchased it and Verizon didn't say they wouldn't support you or cut short your warranty or anything, right? Not sure what the big deal is here.

  • 6ULDV8

    I was surprised to see the Eris disappear – nothing wrong with having an entry level phone with the Droid OS.

    I have owned the Eris for several months and know of three others that also own it. Have never had a problem and actually LIKE the phone as do my friends.

    JMHO and YMMV…..

  • Glennljones

    Isn't anybody watching TV? Verizon has suddenly (isn't it about time) running TV ads featuring the Incredible so it seems kind of silly for them to be investing the time and money on an ad campaign for a device that they would be fazing out? And – yes – as an Incredible owner I would be VERY PISSED if they did stop carrying the Incredible so soon after its release.

  • VZW_DROID_MAN

    I work for Verizon. It was from the SKU change. We haven't been able to sell the damn things in over a month because we can't get any in stock in the store. So NO, it is not being phased out yet. There you have it. You're dumb for thinking they would scrap a phone before it had a chance to hit its peak.

    • http://www.facebook.com/profile.php?id=27000447 Jubby Nameek Salhi

      THANK YOU!

  • Bertflirt

    The first Incredible sku did not include the 2gb sd card. The new sku is for the incredible with the 2gb card pre-installed. Time to trust your readers!

  • http://www.facebook.com/profile.php?id=570069435 Greg Wise

    I love so much about my Eris. I love the glowing orb of popularity, the size, the functionality. I do NOT like the unreliability, battery life, texts to wrong recipients, having to reboot to make a phone call… I have a friend with an Incredible and he has the text problem too.

    I hope HTC can get their act together. The Sense UI is really cool. The weather/clock thing is really neat… But the unreliability is a deal breaker.

  • Guest

    It's not the packaging – it's the one that came WITHOUT an SD Card. They will not be selling the Droid Incredible without SD cards and that is the SKU that they are retiring. Long Live The Incredible(s)!!!