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Google Maps Streamlines Uber, Lyft Ordering Through App

Back in March of last year, Google introduced a ridesharing tab into Google Maps, allowing anyone to see potential pricing and timing for ordering an Uber or Lyft ride. Today, Google is introducing a streamlined experience, bringing the ability to book those...

Uber Introduces Redesigned App

Uber dropped a new redesign on us this morning, one that flips the experience a bit by starting you off with a question, "Where to?" That's in a way Uber realizing that when someone requests a ride, the whole point is that they have a destination in mind and...

Uber Revamps In-App Customer and Driver Support

Since the beginning, customer support on Uber has equated to only emailing its support teams across the country, but going forward, things are going to change. With the company's latest announcement focused entirely on customer service, whether it be for...