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T-Mobile “Doubles” Data When Adding $10 Tablet, Expands Family Plan

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T-Mobile’s free data program has long been the carrier’s most attractive tablet offering, but the company apparently wants to convert a few of those freeloaders to postpaid subscribers. To incentivize the switch, T-Mobile is expanding its Simple Choice offerings with tablet additions that match your smartphone data limit.

With the reworked tablet plan, an additional $10 a month will net you the same amount of data reserved for your smartphone, up to 5 GB. T-Mobile says that works out to 10.2 GB of “total LTE data” with a $70 Simple Choice plan (5 GB + 5 GB + 200 MB), but there’s a pretty huge caveat: that extra data is “reserved” for your tablet – your smartphone’s data limit won’t change. Bummer. Still, the carrier rightly points out that its competitors offer nothing as comparably inexpensive – the closest Sprint comes is 4GB of data for $75.

T-Mobile says the add-on will be made available starting September 3.

On a related note, T-Mobile is also expanding its family plan. Subscribes can now add up to 10 lines for just $10 per line after the 2nd subscriber. Previously, this T-Mobile family plan was limited to five lines.

The new family plan goes live tomorrow, August 27.

Via: T-Mobile [2]
  • Cruz R.

    Freeloading? Really how much can you freeload with 200mb of data…

  • StankyChikin

    I just went back to the $30 plan so I couldn’t care less :)

  • Curious

    Is the one with its hand up in a pink shirt a dude or an old lady?

  • http://www.facebook.com/joeyklatzko Joseph Klatzko

    Anybody know if this applies to their unlimited data plan (no throttling) and how much data you would get?

    • jimt

      Nothing was said about unlimited users.

    • monkeybutts

      Most likely are limited to 5 GB matching.

    • JG

      Re-read the first sentense of the second paragraph of the article:

      “With the reworked tablet plan, an additional $10 a month will net you the same amount of data reserved for your smartphone, up to 5 GB.”

      I’m assuming with unlimited plans, you’ll get 5GBs of data for the tablet + unlimited for the phone.

      • jimt

        They just didn’t mention it anywhere. Maybe they will give us unlimited people more in something coming later or not. Still love my Tmo.

  • velocipedes

    Well, I’m sad to say, after 9 months with T-Mobile, I will be leaving and switching to AT&T. It was great for a long time, but recently I’ve been getting poor service in my house – the only location I get poor service. After a month of talking with technical support and 4 or 5 tickets opened – they seem uninterested in resolving the issue. As much as I loathe AT&T, I am not going to tolerate the inability to make calls in my own home.

    One would think after their massive marketing push lately, they’d be more interested in customer retention. It doesn’t seem like they are.

    • monkeybutts

      Why not switch to Cricket? (owned by ATT and uses the network) $100 Credit for switching from T-mobile or MetroPCS. No need to buy a phone just unlock your T-mobile phone.

      $100 gets you about 2 months of service.

      • velocipedes

        And how much data? LTE? I have a Nexus 5 from Google, so it’s not locked to T-Mobile.

        • jimt

          Did you look into the signal extender? You do need home internet for that though. If you use your phone for home internet you are out of luck. Cricket might be better for you.

          • velocipedes

            Yes, I did ask them. They denied I was eligible every time.

            Looks like I’m switching to Cricket.

    • JG

      If your house is the only location you get bad service, have you tried a signal booster? Pretty sure T-Mo should offer you one for free if you mention poor signal… If not, they’re only like $40 I think…

      Either that or they said they had some advances in WiFi calling they were going to announce later this summer – you might be able to use your home wifi to get signal…

      • velocipedes

        Yes, I’ve asked them several times about a signal booster specifically. Every time, they claim that I’m not eligible because I’m on a Simple Choice plan, not on a contract plan (but I thought they didn’t offer contract plans anymore…).

        No, they’re more like $575 if you buy the one T-mobile sells. Otherwise, they’re around $200-300, from what I’ve researched. I’m certainly not going to justify spending that much money just to keep their service when I can switch to a cheaper service and NOT spend that money.

        I have a Nexus 5, which does not have Wifi calling.

        • jimt

          Skype does work but that costs you by the minute. I don’t talk much on the phone though.

        • AngryBadger

          Um, I’m on a simple choice plan and they happily sent me a signal booster. The only caveat I know is that you must be able to pull at least one bar of phone service for it to work (so signal booster can boost that one bar to full bars). My signal booster worked great but returned it since it didn’t do anything for 4G signal and when I manually switch to 3G, my signal was acceptable w/o booster.

          • velocipedes

            I actually went into a T-Mobile store yesterday, and they states that since I brought my own device and they did not run a credit check on my account, they cannot offer the signal booster. The gentleman in the store was far more helpful than anyone I’ve talked to over the phone, though, and said that it’s actually an easy process to convert me to a plan that is eligible for the signal booster. T-Mobile needs to give him a bonus for saving a customer, and then promptly fire their call center support.

  • Jeremy Gross

    when will t-mobile announce “we have been secretly been working on better coverage in rural areas and all we have to do is hit the on switch” *exhale* wow that was hard to say

    • monkeybutts

      When they announce a buy out of US Cellular.

    • PoisonApple31

      lol that’s never going to happen.

    • Shawn John

      When Sprint comes to it senses and decides to concede from the race and sells it’s company and spectrum to T-Mo. The writing is on the wall, it’s not a matter of IF it will happen but when, patience.

    • jimt

      Sooner would be better than later. Actually, ASAP.

  • monkeybutts

    Very good deal if T-mobile works in your area. Hope this lowers more prices at Verizon and AT&T, perhaps waiving the tablet fee at the very least on More Everything and Family Share plans.

    • jimt

      It is probably better if Verizon and AT&T remain stupid as far as Tmo is concerned.

  • pyro74boy .

    T-mobile is getting better and better by every passing day it seems like, Verizon is a bunch of greedy crybaby’s who lately have been doing everything in their power to make me want to switch to a company like T-mobile. I can’t believe that just a few short weeks back I was still thinking about staying with Verizon Wireless but then I heard that they where getting rid of the device installment plan so I could not pay off my phone over 2 years and this was a huge deal for me because this was how I was planning on paying for my next brand new device. If that was not bad enough then a short time after that I then found out that Verizon wireless starting on October 1st is going to be throttling people after 4.7 GB whenever they feel like it. Yet Verizon still has the nerve to claim and say thank you for being the best part of Verizon LOL EPIC FAIL ON VERIZON WIRELESS you’re losing me as a customer and I’m telling everyone I know what happened.

    • Sean

      I am stuck on the Tmobile vs Verizon right now…Do I make the switch to Tmobile with what at this time seems like more and better options, lose my Verizon unlimited and my at most times better coverage OR do I continue to stick it out with Verizon until I can no longer keep my unlimited (I also belive that since I do have an old Alltel plan it really is effecting my call and data quality)? Right now I have 3 smartphone…2 on unlimited and 1 on 2 gb. my Note 3 (and my wifes) gets awful reception and can not be identified on Verizons network when you look under phone settings. So at this point I am thinking it is either the ancient plan I am on or our Notes….? So even if I would make the swtich to Tmobile…would I notice the coverage dropping off since my Verizon phone will go into 3g inside of a building or hell even driving down a road?! Considering all 3 of my phones are stuck in contract until Sept 0f 2015 at the earliest…Verzon got me right where they want me because I can switch my plan…but wont have any options to upgrade until late next year. So I just feel at this point wait until the final batch of new phones comes out for 2014 and make the switch and see what happens…anyones else in NE Ohio area that has any opinion please feel free to add….

      • jimt

        You do know you can get a free test drive of Tmo using an iphone for how Tmo works before you switch? You will probably need new phones if you switch which you shouldn’t buy from Tmo if you do switch. Tmo should pay your ETF’s if you switch.

      • Shawn John

        Not even a thought, I would go with T-Mo if I was you and not look back, trust me, they will have your better interest in mind. You will be glad you made the switch, they are the market leader when it comes to consumer interest, they set the price points, other carriers scurry around making changes to stay somewhat competitive. When you have a company they first announced they will pay your EFT’s then that should give you an idea the type of innovations they constantly deploy to ensure their customers are not getting fleeced.

    • PoisonApple31

      Verizon is better off without you.

      • pyro74boy .

        What the hell kind of statement is that? These companies work for us not the other way around. They lied to me and that’s not right so how can someone like you even try to defend them unless you work for them?

  • Jordan Harvey

    You know, I appreciate everything T-Mobile is doing for the industry, but I have to say the only thing that sucks worse than their network coverage area is their customer support. I don’t think they people are rude or anything they are just not properly trained. I switched to T-Mobile before the rest of my family to see how it works in Orlando. I’ve honestly had no issues at all and enjoy the service. But dealing with customer service is near impossible. The past weekend I tried to switch the entire family over to enjoy the $100 deal they have going on. The website began to over charge me, so I called support. They were supposed to call me back (never happened). Spoke to the Live Chat rep., was told they don’t have the power to fix it.

    Finally got ordered 1 line, with an LG G3 with over night shipping. They held it for processing for 4 days and then shipped it over night. I called on Monday to cancel the order before it shipped. The representative could not find the order, and then tried to tell me the order was already delivered. When asked for the address, he provided one in another state.

    It appears T-Mobile does not provide adequate training or proper software for these people to do their job effectively. It has been a nightmare for me to switch. Where I don’t want to be at Verizon, I have to say I’m okay paying a bit more to a carrier to have proper customer service. Just my two sense.

    • frozenmangox

      I feel you dude. Their live chat people don’t know what they are talking about. They say one thing and then another. I also got lied to about my bill when I first signed up. Customer service kept telling me different things, and I had to clarify each time on what’s going on. Even though I got lied to about pricing, it’s still cheaper than AT&T & Verizon for sure. I am just lucky I get good coverage here in Michigan.

      • Jordan Harvey

        Exactly. Every representative says a different thing. One told me the phone was delivered another told me they couldn’t even find it. Both representatives told me they would call me back after they investigated it further. Not ONCE have they ever called me back. They all seem like really nice people, so I believe its more of T-Mobile not providing the proper software and/or training to get the job done.

        I honestly may jump ship to AT&T. With my company discount, i’d maybe be paying $60 more a month, and honestly I think that would be okay because they do cover more territory, and they have better customer support. I am all for what T-Mobile is doing to the industry, but this past week they have REALLY pissed me off. When I asked for a manager, they said they were all “busy”.

    • schoat333

      I agree that their online system needs some work, and the customer service reps are not so great on the phone. their stores are really great tho. I am lucky enough to have an official T-Mobile store close, so I went there in person when I made my switch from VZW. the reps in the store knew what they were doing.

      • Jordan Harvey

        I might need to try that then.

      • Jordan Harvey

        Their website is awful though. The Order Status feature never works. I ordered a new phone within my account and apparently they logged it as a new customer ordering a phone. They really need to revamp it, as its honestly just plain bad.

        • schoat333

          I agree with you there. Their website is not really “intuitive” either.

    • AngryBadger

      Yeah, I had some pretty hilarious billing credits every other month because certain things did not apply correctly on their end. First was my corp. discount (put in before that deal went away); then was the billing for free tablet data; then was the billing for JUMP! program; and finally was the addition of my g/f’s line onto my plan. I did a lot in a short amount of time, so I’ll just chalk it up to being too much, too fast. lol.

      In the end, TMO gave me all the proper credits w/o hassling me. It was just being patient with letting them figure out how to do it and waiting for it all to apply.

  • Justtyn Hutcheson

    Wow, Sprint really spooked T-Mobile. All these limited-time-offers are pretty damning evidence of seeing a significant threat if you ask me.
    Also, for those who didn’t know, T-Mobile always offered 1GB to tablets for $10 when added to a Simple Choice plan. The “deal” only occurs when you have 3/5GB caps (worth $10/$20 savings, respectively). Also of note, they did not mention what happens when a user has “Unlimited” data; I’m going to assume the “offer” caps at 5GB.

    • monkeybutts

      Can always tether from unlimited for an extra 3-5 GB. Tethering won’t count a lot of stuff from a tablet if you use the same OS. They can catch iPhone to Android or Android to iPad more readily, but iPhone to iPad and Android to Android gets a little more tricky for them to count the data being used.

  • schoat333

    These are neat gimmick, but we need them to offer an unlimited everything plan (including LTE data with no throttling) for around $50. That will open some eyes.

    • Marc

      I understand that this would be great for customers, but the market does not require that at the moment. Tmo can easily charge $70/month for really unlimited data because there is no competition. Once the two big carriers return to the unlimited model, Tmo will reduce the prices for unlimited to probably something close to $50/month.

      • schoat333

        Yeah, it’s unfortunate.

  • Maxim∑

    Stop calling it “unlimited” you throttle like crazy after the 5GB cap

    • schoat333

      I’d rather be throttled then charged $15 for every GB I go over.

      • frozenmangox

        This ^^

      • Jeremy Gross

        than*

        • schoat333

          fixed just for you. <3

      • http://twitter.com/geoff5093 Geoff Johnson

        Unless you want to actually use your data. I’d like to have a choice.

        Carrier X sends you a text saying you are at your 5GB of high-speed data, you now have unlimited 2G speeds or reply and pay $10 for 2GB more of high speed data.

        • jimt

          Or just pay $80 for unlimited, unlimited.

    • JoshGroff

      They have an unlimited unthrottled plan as well.

    • jimt

      Tmo’s unlimited unlimited is more unlimited than your Verizon unlimited, get a clue. I used to have Verizons unlimited, I dumped them 9 months ago. $900 more in my pocket, by the way.

      • http://thebeeobee.com/ thebeeobee

        Dump your car and get a kia too.

        • jimt

          Kia makes a car that is pretty much a flagship, if you didn’t know. Heated seats, leather, something like an Audi A6. I Prefer my Honda Insight that can get 100 miles to the gallon. Thanks for the suggestion, anyway. Tesla is my next car, by the way.

          • http://thebeeobee.com/ thebeeobee

            I’m not even going to talk about the contradictions in your buying habits. But enjoy your inferior service, current decent car, and future best in class car (like the verizon of cars).

          • jimt

            I always buy what I think is best for what I want. I wanted a Nexus 5, I have a Nexus 5. I love TMO I see no contradiction. I know Verizon has the biggest network, for ME TMO is the BEST.

      • http://twitter.com/geoff5093 Geoff Johnson

        Huh? T-Mobile has 100% unlimited talk and text, the same with Verizon. Right now T-Mobile is throttling users who use P2P programs, however Verizon is not YET throttling unlimited data at all.

        • jimt

          Why use p2p with the phone when one can use comcast instead. To be honest most people should not use p2p anyway. I don’t make a life of it. And you know Verizon will limit at 4.7 gig coming up soon Oct 1, I think. Yes it remains to be seen how people are actually effected. P2P is a small thing for me. If you use p2p hang in there with good old Verizon. So you are right there is the p2p limitation to the TMO unlimited, unlimited. Verizon has yet to limit there unlimited. I stand corrected. Thank you.

    • StankyChikin

      It is unlimited.. You get unlimited data at the allowed bandwidth. You want LTE speeds past 5GB then pay for it.

  • xsirxx

    Why is it so hard for these companies to just make an easy plan?!? Seriously X dollars, unlimited everything per line. DONE. Final bill will be X dollars. Not X dollars plus y tax and z regulatory cost recovery fees, and on and on. Seriously has anyone seen Sprint’s graphic on how to pay for their service? Its insane.

    • pyro74boy .

      I agree but these companies are becoming more greedy by each and every single passing day and they have an agenda to make as much money off of us as they can. This world that we live in is also becoming worse all the time and money has gotten the best of most people. If this is the reason why I’m not rich then THANK YOU GOD.

      • Shawn John

        T-Mo has made a concious effort to be the market leader when it comes to the consumers interest, if it wasn’t for T-Mo alot of these “Uncarrier’s” would still be bending some of us over, T-Mo is the carrier solely responsible for price drop, it’s the other carriers which have the need to fleece it’s customers and will only change their prices when T-Mo changes theirs in fear that their customers will leave due to T-Mo paying the breakup fee’s. I forsee a buy-out of Sprint on the horizon.

        • jimt

          From your lips to gods ear.

        • pyro74boy .

          Amen but Sprint is a failing company so I don’t know if it would be in t-mobile’s best interest to make this move and I really think this money could be much better spent on improving their network, Just taking away Sprint’s customers is damage enough and they are making money by just putting better deals out there Like being able to test drive their network for one full week on the one week stand that’s a great idea except it’s with an iphone5s,LOL

    • erikiksaz

      T-mobile’s plans are fairly straight forward. The only time their plans start getting confusing is because they’re making improvements, eg making it cheaper for the consumer. That’s when they start having alternatives like the family plan with 10GB of data, or the plan mentioned above for tablets.

      They shouldn’t be grouped with the other carriers since they have been really changing up how things have been typically been done.

      • xsirxx

        I agree with you here. I actually just got the 4 lines for 100$ because it made sense! Just switched from sprint.

  • frozenmangox

    You see new plans for t-mobile everyday now..

    • jamdev12

      Choices are good

      • frozenmangox

        Absolutely. Not arguing about this, but jeez they are really going to kill competition with the choices they put out. :D I am a customer of T-Mobile.

        • jimt

          If Tmo had the network coverage of Verizon. Verizon would cease to exist. Go TMO.

    • flosserelli

      T-Mobile is becoming the Samsung of carriers.