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Scam Alert: Verizon “Technical Support” Number Tricking Users Into Verizon54 Scam Site

Over the last couple of weeks, I personally have received a handful of potentially dangerous calls from a number that is showing up as “Technical Support” on my phones, likely because I have Verizon Wireless service. The phone number associated to that “Technical Support” is (800) 922-0204 and just so happens to be an official Verizon customer service number (seen here), hence the reason it is showing up as if it were already a contact of mine.

So what’s wrong with the number? A scam company seems to be masking calls to users with the number, asking that they head over to a third party scam site that probes for their login info and who knows what else. As you can imagine, it’s likely tricking many if it’s showing up as official looking as “Technical Support.” 

The calls I’m receiving tell me that I have received a special reward of $54, and that to receive the payment, I need to login to www.verizon54.com. They even toss in a, “because at Verizon, we care about you,” line to help seal the deal. As you can see at the top of this post, Google has already flagged the site as a phishing site and warns you not to enter should you try. If you do, and actually provide your login info, the scammers could use that info to do all sorts of damage, starting with accessing your Verizon account.

We aren’t sure how long this scam will continue, but it has been filling up 1-800 call tracking sites for a couple of weeks now. It is most definitely a scam. Please be careful should you receive a call from “Technical Support.”

Here is audio of the voicemails they leave:



  • Kieron Quinn

    So it works with false info. Spam the spammers?

  • Steve B

    Anyone who falls for something like this is a complete f’ing idiot.

  • wcjeep

    Received this call a few weeks ago. Immediately called /reported to official Vzw tech support.

  • Drago

    I just got a call just like this but for AT&T. It wanted me to go to “goatt300.com” (or something like that) and log in for $300 off my next bill (yeah right).

    Beware folks. I don’t even have AT&T service.

  • Lisa Gierszewski

    Listen to the accent… I don’t remember anyone I have spoken with at Verizon having an accent.

  • MistaButters

    “We care about you”

    That should have given it away.

  • Averix

    Why is the site still active? Shouldn’t Verizon be nailing them to a wall right about now?

  • mondeca

    I got one of these calls yesterday, but it was supposedly from AT&T, and it was for $200.

  • Josh Rahn

    I’ve been getting these calls for at least a year, they usually say more than $54 though. It is also a guy that sounds totally un-legit.

  • More people should use Chrome.

    • James

      Its Chrome. Or nothing in our house

    • Steve B

      They do. It’s the #1 browser in the world by a long shot. Better than 55%.

  • Mike H.

    Anyone get a check in the mail from Verizon ? My mom recieved one saying they messed up on a billing cycle. It was for 24 cents?

    • jdoadmin

      You can find out more at http://www.verizon24.com

      • Mike H.

        Ha yeah. I sent them an email. I am hoping i can use this and the check thing as a way to leave my contract.

        I dont see any other companies having this issue other than verizon. If they cant provide security then i no longer wish to do business.

  • jdoadmin

    I think the overriding problem here is that American telecom companies STILL allow people to set their own DID on outbound calls if you have “business-level” service.

  • Zee Masai

    I received several of those calls last year. I just reported the site to Verizon

  • Tyler Casilio

    This was happening to us too. We contacted Verizon maybe 3-4 weeks ago and they had no clue and where like “yeah….that’s not us. This isn’t good”

  • thajack

    I checked out the site. Looks poorly designed, but would fool most of the fools. Anyway, I threw some bad data into their forms just for fun.

  • [[[…babysmoker…]]]

    Sounds like a RI or MA accent..

  • Austin

    Is it me, or is that a Brooklyn accent?

  • evan brown

    Anyone who heard this should have hung up immediately after hearing “Because at Verizon, we care about you”

  • SayHeyJayHey

    The lady even sounds like a ho from the Maury show. Sounds legit.

  • Quint

    I get these similar texts on my prepaid Verizon line… And my best friend gets them on her phone. I don’t get them. I think ever since I use an alias @vtext.com instead of the default [email protected], the spam crap has stopped.

    I got a phone call like that purportedly from Microsoft. It was an Indian sounding rep trying to infect my computer. I BSed the rep and he got mad and hung up on me.

    • Bryan

      Whenever I get the “tech call” from “John from MS Support” I mess with them and keep them on the phone as long as I can. I figured if I can keep them from scamming someone, then I am helping someone else.
      I have done the following things:
      * Pretended that I was mentally handicapped and at the end had them cussing me out when they realized I was playing them.
      * Told them their instructions made my computer catch on fire and they need to get me a new one.
      * Told them what I see on my screen is a picture from their webcam and that they are good looking.
      * Told the female caller she sounded cute and asked if she was married. She hung up, probably because she was in India and promised to another man.

      • Quint

        I pretended to cry saying that my computer just crashed after the commands. It was just hilarious.

      • Ken Mankowski

        That’s awesome. I do similar things for any call that comes to our home. One time I convinced a window place we didn’t have any windows in our townhouse.

  • Tony Joyner

    Hey, here’s an idea. All of you people with the original sense of humor; if you hate Verizon, move to another carrier and stop bellyaching. You’re not funny.

  • EC8CH

    Bigger Verizon Scam,

    This….. or the $35 upgrade fee?

    • Troy Haskett

      First, it’s only $30. And I don’t see how it’s a scam seeing that every other postpaid service has an upgrade fee as well. Sprint and AT&T charge $35, and T-Mobile charges $18.

      • EC8CH

        Your right… Its only $30.

        Scammy fee is still scammy though.

  • cleffy

    Yeah I got these calls tons of times. I just ignored them and block em. Verizon and free money credit don’t mix at all 🙂

    • michael arazan

      Verizon is more than happy to give you free money, as long as you have paid them in quadruple to the amount you were given in the first place.

      Have $200 phone for free just sign this contract that gives it all back to us plus 400% over two years. Worse than a loan shark on interest.

  • EC8CH

    HA! Silly Scammers…. Trying to trick me by posing as Verizon. Don’t you know, I don’t even trust the REAL Verizon.

    • Tyler Casilio

      They shoulda used T-Mobile lol

    • michael arazan


  • Derek Jones

    If people are that in need of $54,they probably shouldn’t be using Verizon service to begin with.

  • duke69111

    I would of called BS when they said…Verizon, We care about you.

  • vwbeetlvr

    Verizon would never use such an un American sounding voice for a voice over.

    • Apostrafee


    • sorry

      not to be racist.. but thats a black girls voice

      • vwbeetlvr

        It sounds like someone from some island in the Caribbean.

    • Dan DeMarco

      She’s black, and all of Verizon Wireless’ customer service is based in the USA.

  • Daniel

    Of course, your first clue that this wasn’t Verizon should have been the line, “because at Verizon, we care about you,” as any Verizon customer would know: they do NOT care about anything other than their bottom line.

  • Intellectua1

    I had to tell AT&T one time that “I don’t need tech support, I am tech support” I’ll fix my own phone if I’m having any problems

    • Kevin

      If you have a Moto x you get your own dedicated customer support apart from Verizon.

      • MH

        Blackberry used to be the same in the early days.

  • Bob

    I call FACKWORS!!

    Bet you thought that had been forgotten about… WRONG.

    • Kevin

      Also transparent dickk.

  • Simon Belmont

    Haha. Verizon telling me they care about me would be a red flag all by itself.

    Thanks for the warning, though. I’ll let my sister know (she uses Verizon).

    • It does — Verizon always care about you…r money.

  • Radgatt

    Haha..that voice is silly. At the same time I hate scams like this. Glad that Google has already flagged the site.

  • Lucky Armpit

    But I can’t believe people actually continue to fall for crap like this. But I guess people do, or the scammer bottom-feeders wouldn’t keep cooking up new schemes.

  • BTLS

    I just signed up for a free S5… It looked legit. Odd that they wanted my tax return info though.

    • Nathan Borup


    • Weress1057

      мʏ ғʀι­­­­­­e­­­­­­ɴɖ’ѕ ѕιѕт­­­­­­e­­­­­­ʀ-ιɴ-ʟαա мαĸ­­­­­­e­­­­­­ѕ $84/нօυʀ օɴ тн­­­­­­e­­­­­­ ιɴт­­­­­­e­­­­­­ʀɴ­­­­­­e­­­­­­т. ѕн­­­­­­e­­­­­­ нαѕ в­­­­­­e­­­­­­­­­­­­e­­­­­­ɴ υɴ­­­­­­e­­­­­­мքʟօʏ­­­­­­e­­­­­­ɖ ғօʀ ɴιɴ­­­­­­e­­­­­­ мօɴтнѕ вυт ʟαѕт мօɴтн н­­­­­­e­­­­­­ʀ քαʏм­­­­­­e­­­­­­ɴт աαѕ $17578 ʝυѕт աօʀĸιɴɢ օɴ тн­­­­­­e­­­­­­ ιɴт­­­­­­e­­­­­­ʀɴ­­­­­­e­­­­­­т ғօʀ α ғ­­­­­­e­­­­­­ա нօυʀѕ. քαɢ­­­­­­e­­­­­­ SaveJury&#46com

  • The Narrator

    Don’t people know how to work for their money? Ah right, they don’t. Pathetic scum.

  • Samvelavich

    Got this message a few days ago. I’ve learned not to trust any bot that tells me I’ve won something. I think this is easily avoidable.