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Verizon Confirms $2 “Convenience Fee” for Bill Paying, Lists Out Your Options to Avoid it

Just in case you weren’t ready to accept our report last night that Verizon has plans to institute a $2 “convenience fee” for debit and credit transactions associated with paying your bill on January 15, they have confirmed it. It does indeed start on the 15th of next month and will affect those that make “single bill payments” via the phone or online. Big Red wants to be clear that you have a number of options to avoid the fee, one of those being autopay.

Here are all of your options to avoid the fee:

  1. Electronic check online (My Verizon Online, My Verizon Mobile/Handset). Fee waived.
  2. Electronic check via telephone. Fee waived.
  3. Enrollment in AutoPay using credit/debit/ATM card or electronic check; fee does not apply
  4. Online from the customer’s home-banking service provider website; fee does not apply.
  5. Credit/debit/ATM card, electronic check or cash at a Bill Payment Kiosk, Panel or with a representative at a Verizon Wireless Communications Store; fee does not apply.
  6. Use of a Verizon Wireless Gift Card or Verizon Wireless device Rebate Card to pay a bill in-store, online or by telephone; fee does not apply
  7. Paper check or money order mailed to the VZW remit address on customer’s bill; fee does not apply.

And there you have it.

Via:  Verizon

  • David McCarley

    So I just got off the phone with Verizon and they are canceling this fee based on customer feedback.  They said this will be announced tonight. 

  • Jovan Givens

    Of course, change.org has a petition. I figure it’s worth signing.


  • Anonymous
  • based on our agreement:
    Can Verizon Wireless Change This Agreement or My Service?

    We may change prices or any other term of your Service or this
    agreement at any time,but we’ll provide notice first, including written
    notice if you have Postpay Service. If you use your Service after the
    change takes effect, that means you’re accepting the change. If you’re a
    Postpay customer and a change to your Plan or this agreement has a
    material adverse effect on you, you can cancel the line of Service that
    has been affected within 60 days of receiving the notice with no Early
    Termination Fee.

    • remember if you have unlimited, you’ll lose it if you do that. i’d pay the $2.00 if thats the case. Why doesn’t everyone just use the app? it’s easy and waives the fee

  • Jed

    I’m surprised they don’t charge you for postage.

  • Ghostchaserjn

    I read online that ANY fee increases causes contract change, and even thoughg it is small print it makes the contract null and void..meaning they can be broken. I have been thinking of dropping the costly servise. Now I can. thanks Verizon!

  • Anonymous

    So glad I left big red and their greedy ways…sprint may be slower but I still get great signal everywhere I go at a fraction of the cost…LTE is not worth a $114 montly phone bill for me

  • Anonymous

    Like someone said earlier, just because u autopay or use any of the options doesn’t mean the CC company is going to waive their fees so what’s the point of this???? Ya thats what I thought.

  • Really Verizon?  Did you not think that this would be a PR nightmare?

  • Why

    Why does Verizon have to squeeze us more and more for every little cent. It doesn’t make sense, because the credit card fees they incur are mitigated by the number of transactions they do on monthly basis, and by how much they stick us for every stupid thing we want to do with our phones. This convenience fee is not convenient in any way!

  • Lorian Johnson

    All I did was get the routing number and account number for my checking accout and set it up as a check draft and I will get the fee waived

  • David Verba

    Just a heads up.  Verizon is also changing rates on their “administration fee”  
    $0.83 to $0.99 per line! 

    MATERIAL ADVERSE EFFECT is a $0.83 admin fee has increased $0.16, which is 19.3% 

    Verizon is OUT OF CONTROL.

  • HolyGrail

    Guys….I didn’t even know what an Electronic check was…..but came to find out, all it is – setting up a  bill pay with you’re bank online.   For example: on my bank…I clicked on Schedule a payment….it then asked me “search by company name”…Verizon wireless popped up….it will then ask you for you’re verizon account number which you can find on you’re My Verizon home page. It will save the info.  From then on you can pay every month when you see fit, by just adding the amount and the date for a one time payment…..without having to deal with that auto verizon bullcrap.

  • Steve Patak
  • Robert Goodin

    here the next move  verizon will only take papements every other friday or a late fee will be assessed to implement making our wallets fatter

  • Justin Ellis

    Verizon continues to be less and less customer friendly. 

  • Ryan Perry

    SMD verizon, SMD

  • Gjcgtcuk

    Just the simple idea of paying them… to let you pay them is insane. The people here telling everyone to suck it up are suckers who probably have lots of disposable income.

  • brandon jewell

    sorry for the double post…what i wanted to say is this. everyone go to the store and pay in pennies. this fee will go away in a month. and for those who think it is ok for big red to nickle and dime you…..there’s a sucker born every day.

  • brandon jewell

    listen people,this is real simle

  • Anonymous

    instead of complaining about something they tell you how to avoid…get off your lazy butt and go into the store and pay…or one of the other options…sheesh