This afternoon, just hours after Samsung announced a global recall of the Galaxy Note 7, the company has revealed an exchange program for all current owners of the phone. The program kicks off today and the details of it are as follows. (more…)
The Galaxy S6 Edge+ and Galaxy Note 5 on Verizon are both seeing updates today to software version VRU2BPG5. The updates aren’t major, but do include Barcode Beaming Service for scanning coupons, loyalty cards, etc. in Samsung Pay. Each phone is also getting new contact sharing, while the S6 Edge+ is getting a new addition to People Edge as well. (more…)
UPDATE: Samsung has now revealed an official exchange program for the Galaxy Note 7 recall. Full details at this post, but you may want to read some of the details below for your specific carrier.
UPDATE 2: We have updated each carrier section below with the latest details.
All of the major US carriers have now acknowledged that they have stopped sales of the Samsung Galaxy Note 7, following Samsung’s statement about battery cell issues and an impending recall. While most seem to still be working with Samsung to determine the best course of action for replacing the Note 7 you may have purchased with a new one, almost all of them are offering immediate returns and full refunds with no re-stocking fee should concerns over exploding batteries have you worried.
Below, you’ll find statements and details from each carrier. (more…)
Since the day the Galaxy Note 7 was released, Tim and I have each had one in hand, in pocket, next to us on a desk, or traveling by our side across the country, accompanying us through every move because this is one of those phones that offers so much, you have to dedicate every ounce of your mobile life to it to get the most out of it. In fact, for the two weeks we have been on the Note 7 full time, you still get the feeling that there is more to learn here.
Note phones have always been thought of as power user phones, though they are also becoming quite good as every-person phones, thanks to Samsung’s recent attempts at softening the software experience. Sure, Note devices still offer top tier specs and S Pens and multi-window fun and a big ass display, but they are also just really damn good phones, even if you don’t want to mess with all of that extra fluff. And I think that’s a lot of what Samsung is trying to do going forward, especially with the Note 7, is remind you that this isn’t just for power users any longer and can really be a great phone for anyone. Let’s talk more about that.
This is our Galaxy Note 7 review. (more…)
With speculation running wild over whether or not Samsung would issue a global recall of the Galaxy Note 7 due to battery cell issues (explosions!), Samsung released a statement this morning acknowledging the issue and confirming the number of reported cases globally. They didn’t stop there, though, and are now fully stopping sales momentarily while working towards a fix for the issue and a replacement program for all current owners of the device. Yes, this would be a recall on a massive scale. (more…)
Earlier this week, Samsung was supposedly delaying new shipments of the Galaxy Note 7 while it investigated reports of exploding batteries. Apparently, these reports were accurate, with Samsung confirming it is in fact inspecting devices alongside its partners. However, according to an anonymous Samsung official, cited by Korea’s Yonhap News Agency, the issue is not widespread enough for current owners to overly worry about their battery’s safety. (more…)
Verizon is pushing an update to its Samsung Galaxy S7 and Galaxy S7 Edge models today with HD Voice improvements and other new features, like FM Radio and Barcode Beaming for UPC codes. The updates are rolling out as software version VRU2APG5.
According to the changelog, users should see fewer dropped HD Voice calls and improvements that “prevent the device from unintentional powering off and restarting.” Yes, that would be nice to not have that happen, Verizon. (more…)