Verizon Approves Jelly Bean Update for Samsung Stratosphere 2

by: | posted 03.27.13 | News

stratosphere2-1

The Samsung Stratosphere 2 will begin to receive Android 4.1 (Jelly Bean) as early as today, March 27, according to Verizon. Since 2.5 people (.5 being someone’s cat) own this phone, I can’t imagine this rollout will take long, so keep your phones handy! But for those who do own it, get ready for Google Meow, better Voice Search, enhanced notifications, Verizon’s remote diagnostics tool, less bloatware, and better connectivity over WiFi.

The update is 506.6MB in size (damn!). The build number is VRBMA3. 

DROID Incredible 4G LTE Global Update Starting to Roll Out?

by: | posted 10.16.12 | News

So, we’ve got a couple of readers who claim to have seen the global update for Incredible 4G LTE, tonight. In it, as you can see in the pic on the left, is a new option to switch between Global or LTE/CDMA. Other than that, the update contains a Remote Diagnostics tool, which is on the backend, and more stability in your LTE and WiFi connections.

In the original changelog for the update, it said that the device would now be ready for Isis Mobile Wallet, however, as of yesterday, that piece to the changelog was removed by Verizon. We aren’t sure why, but in case you were wondering, the Isis app is not included in the update.

Anyone else seeing the update tonight? If so, let us know if you are seeing any additional goodies.

Cheers LionStone and Matt!

DROID 4 Ice Cream Sandwich Update Approved by Verizon, Here is the Full Change List

by: | posted 08.13.12 | News

Verizon has approved the Ice Cream Sandwich update for the DROID 4 this morning. A soak test for the update was announced last week, but we have yet to hear if it actually rolled out to any participants. What we do know, is that when Big Red approves something like this, it usually starts to appear on devices within a week.

Aside from the benefits that come with Android 4.0, you will notice better quality pictures, improved gallery performance, global roaming capabilities, less force closes and restarts, and Verizon’s Remote Diagnostics tool.

Update:  The soak test for the device is arriving today. Assuming that goes well, it should be only a matter of days before the public gets it.

The build number is 6.16.217. The Android version is 4.0.4. The update is 364MB in size. A full change list is below.

LG Revolution Update VS910ZV9 is Ready, Fixes Security Holes and Mentions Remote Diagnostics Again

by: | posted 05.16.12 | News

The LG Revolution on Verizon has an update on the way as build VZ910ZV9. Through the update, LG has patched a security hole, improved the phone application, and fixed some text message issues. More importantly though, Verizon mentioned their new “Remote Diagnostics” customer service tool again that has raised a few eyebrows in its short life. It first debuted on the Revolution back in March, so it is sort of odd to see them bring it up again here. We aren’t sure if they are improving it or making it as public as possible as to not freak out Revolution owners. Probably the latter.

For those not familiar, this new Remote Diagnostics tool allows customer service agents to remotely access your phone when you call into them looking for help. They can’t do it unless you give them approval, but in a time where privacy is brought up on the daily, you can imagine how most of us feel about this tool being installed on our phones without our consent. Until we see an opt-in to even have it installed, we aren’t going to be friends.

The update is 20.9MB in size. More info.

DROID Charge Update Incoming – Verizon’s Remote Diagnostics Tool Included Along with an Updated UI

by: | posted 03.20.12 | News

Verizon told us yesterday that other phones besides the LG Revolution would receive their new Remote Diagnostics tool. We sort of expected it to be a bit as they tested the new service on the Revolution first, but it appears now as if the DROID Charge should receive the tool in the coming weeks through a new OTA update. The update is build FP1 and includes an “updated UI” along with a ton of other bug fixes and tweaks to enhance the experience. 

What is Verizon’s New Remote Diagnostics Tool? We Have Answers

by: | posted 03.19.12 | News

Verizon plans to debut a new “Remote Diagnostics” tool when the LG Revolution receives its next update. The tool will be used by customer services reps to remotely access your phone during support calls to quickly fix or address your problems. Verizon assures us that this tool will never be activated unless the customer has given the customer service rep permission to do so. With privacy such a hot topic these days, there are bound to be questions or concerns about this type of software being installed on our phones. We pinged Verizon to get some answers and heard back.  

LG Revolution Update Introduces Verizon’s “Remote Diagnostics” Tool, Says It Needs Your Permission to Use It Though

by: | posted 03.19.12 | News

Over the weekend, Verizon pushed a support document to their LG Revolution site indicating that an update was imminent. That update looked normal for the most part and included bug fixes, Verizon Video, and more. What wasn’t normal though, was the section under “New Features” that read “Enhanced customer support with Verizon Remote Diagnostics.” What on Earth could that be?