Motorola would probably like to forget 2013′s Cyber Monday as quickly as possible. The day started with excitement over the Moto X deal they planned to kick off – $150 off full retail phones – but quickly turned into a disaster once their site buckled under the heavy amounts of traffic that flooded in minutes before the sale was to begin. Customers sat on their MotoMaker site for hours trying to get in orders and as they waited for some sort of word out of Motorola’s camp as to what was happening. We didn’t know much until we were 12 hours in, something their CEO is now apologizing for. (more…)
Well, folks, today didn’t exactly goes as planned if your calendar included a scheduled appearance on Motorola’s MotoMaker site. As you are all well aware, Motorola wanted to kick off a Cyber Monday deal at 9AM ET that would let you walk into a custom made Moto X for $349, which is $150 off the full retail price of their 2013 flagship. It was supposed to be the deal of the day, at least in our books. Unfortunately, we never got to the deal thanks to a massive amount of traffic flooding Motorola’s site before the deal kicked off, crashing it into oblivion. (more…)
Update: It’s pretty obvious that Motorola’s site isn’t currently able to handle the amount of traffic that has flooded upon it for this deal. Should the site come back up and the deal be in place, we’ll update this post. Hang with us!
Update 2 (6:49AM): Motorola’s support account on Twitter had this to say – “Lots of traffic; promo not started yet. Wait to order until you see promo in cart. Watch http://twitter.com/motorola for updates!” and “As posted above, it has not started yet. We need to get the site up first. Wait until you see the promo in your cart to order.”
Update 3 (6:58AM): And now the official Motorola account has posted this – “Our website is down due to traffic & we’re working quickly to restore it. Watch here for updates & for when our Cyber Monday deal starts.”
Update 4 (8:17AM): New word in from Motorola – “We’re currently restoring online services. Some may have site-access, but Cyber Monday deal prices won’t begin until all systems are a go.”
Update 6 (11:38AM): Shortly after going live, the Developer Editions both sold out. And then now they have come back. We’re not exactly sure even Motorola knows what’s going on at this point. Feel free to try the links in Update 5, just to make sure. If you were waiting for MotoMaker orders, we think they may still be coming. Try to sit tight through this 6-hour wait.
Update 7 (11:55AM): Yep, the Developer Editions are back again, according to official word from Motorola. And Motomaker is still apparently on the way, if you can believe that. Here are the direct DE links - [GSM Link] [CDMA Link]
Update 8 (6:20PM): Well, Motorola has issued a new statement with a potential new schedule. If they are not up and running by 6:30PM Pacific, they are moving the deal to Wednesday, December 4, with a second sale happening on Monday, December 9.
Update 9 (11:00PM): Motorola CEO Dennis Woodside has apologized for today’s debacle. They will indeed open up two more sale days – December 4 (this Wednesday) and December 9 (next Monday). Details here.
Motorola’s discount on the full retail price of the Moto X – what may be the best Cyber Monday deal of them all – is now live (at least it’s supposed to be, but their site is struggling at the moment). Announced last week, we were told to expect to see a $150 discount from off-contract pricing on Moto X models through MotoMaker and Developer Editions. For those keeping track of current Moto X pricing, that puts custom made MotoMaker models with 16GB at just $349 without a contract. Should you go 32GB of storage, you’ll be paying $399. (more…)
The million dollar question this holiday season is, “Where the heck are the wood backs for the Moto X?” Motorola has been very hush hush about when MotoMaker will feature this design option, but fortunately we have seen leaks here and there to let us know the option was still down the road. According to a Reuters reporter’s tweet this morning, the wood back options will miss Thanksgiving, but will be available in time for holiday shoppers. That means we should only have a couple weeks left of waiting, folks. (more…)
This morning, a number of you noticed that when checking out through the MotoMaker process, Verizon was no longer listed as a carrier option for the Moto X. Well, I should clarify that. You probably put together a 16GB Moto X and then tried to checkout, noticing that Big Red was left off of the list of available carriers. But that’s the thing, if you had chosen a 32GB Moto X, Verizon does indeed still show up, it’s only missing with the 16GB version that is missing. (more…)
I hate to keep telling you that you are a genius for waiting to buy the Moto X, but at this point, you really are starting to look like one. From the beginning, many of you held off from buying the black or white woven versions that were sold directly through carriers as you waited for MotoMaker customizations to leave their exclusivity on AT&T. Bold move, but smart. Then once they did arrive elsewhere, we saw prices mostly drop across the board by $100, to $99 on-contract and $499 off. (more…)
With Motorola’s MotoMaker phone customization service going live yesterday for a number of new carriers including Verizon, T-Mobile, and Sprint, I’d imagine that more than a few of you were trying to decide if the Moto X was finally for you. If you held out since the phone’s August launch, then consider using coupon code “THANKYOU10″ to shave off some extra cash. Because who doesn’t love saving 10%? (more…)