In recent weeks, Motorola’s customer service and warranty claims departments have taken a beating from the readers of this site and elsewhere around the internet for their failures to issue timely warranty placements of the company’s flagship products. It doesn’t take long to find horror stories related to warranty claims of the Moto X Pure Edition or Moto 360 because, according to Motorola, the company’s US repair center is currently “not up to our standard of excellence.” Motorola even “deeply” apologized for the mess.
But apologies can only get you so far in this world, especially when you are dealing with angry customers who have been thrown into the customer service blender for weeks and weeks on end without resolution. According to TrustedReviews, a $5 million class-action lawsuit has now been filed against Motorola over allegations of poor customer service. (more…)
On the hunt for an Android Wear device with GPS that would be great as a smartwatch and fitness pal? The GPS-enabled Moto 360 Sport is a solid option, but even more so today because of deals across the internet for the white or “flame” models.
As of right now, you can grab the white or flame versions for $100 off, which means either watch is just $199. Amazon and Best Buy both have the $100 off deal, but if you want an even better deal, B&H Photo is doing the $100 off while tossing in a $50 B&H Photo gift card. (more…)
Last week, we highlighted an unpleasant situation involving warranty exchanges of Motorola products and how people were being left without phones and watches for months when they were told initially it would be just days. We asked at the time that you share your Motorola warranty stories, in part because we wanted you to have an outlet to voice your frustrations (if you had any), but also because this site, depending on the topic, does have some influence from time to time. What I’m saying is that by having hundreds of you share horror stories in this public arena, we may get Motorola to wake up and at the very least, acknowledge that they have some serious issues on their hands that need to be addressed.
Today, Motorola reached out with a statement confirming that their US repair center is experiencing delays. Motorola even admitted that this whole mess is not up to their standards and “deeply apologize” for the inconvenience. They don’t currently have an overnight solution in place to fix all your issues, but they did say that they are working to “identify and implement” some. (more…)
I don’t know that I would recommend that just anyone rush out and buy the original Moto 360 these days, now that the watch is closing in on its 2-year anniversary, but if you have been curious about smartwatches and their supposed usefulness, and are ready to dive in with little investment, we have a deal for you today. For just $89.99, you can buy the Moto 360 (1st gen) over at eBay. $90! With free shipping!
Keep in mind that the original Moto 360 launched with pretty dated specs (namely the processor), so in 2016, it’s going to struggle some. With that said, it’s still arguably the best looking smartwatch ever released and will still work with your current phone. It’s also just $89.99…which, again, is nuts.
The seller has all sorts of combinations available, including those on leather or metal bands. He says that they are in “new other” condition, which could just mean that they won’t ship to you in original packaging. Or it could mean something else. Either way, something to consider.
Give Motorola credit – they are pushing out this Android 6.0.1 Marshmallow update to their Moto 360 line faster than anyone else, from what we can tell. As of the end of yesterday, the update seemed to be widely available on all of their watches, including the 1st gen, 2nd gen, and Moto 360 Sport. Because it’s so readily available, we grabbed it for each variant, updated, and took it for a spin on video to show off what’s new. After all, this is quite the big update, with new gestures, Doze, app permission controls, and more. (more…)
Yesterday, we shared with you the release notes for the Android 6.0 Marshmallow update that is scheduled to arrive on all Moto 360 variants within the next few weeks. Today, those may come in handy, as the update seems to be pretty widely rolling out to the Moto 360 (1st gen). Why we aren’t seeing it also hit the 2nd gen and Sport models is beyond me, but such is life some times. It’ll get here. (more…)
Facer, the app that lets you browse a ton of different watch faces for Android Wear devices, received a massive update this week on Google Play. Facer 2.0 features many brand partner watch faces, including a few from Garfield, American Dad, and Ghostbusters. Not only are new watch faces available, but the app is completely free to download, dropping its original $0.99 price. (more…)
Last week, Google announced that a major update was coming to all Android Wear watches over the next few weeks. The update is Marshmallow, even though Google doesn’t seem to want to refer to it as such. Inside, Google told us to expect speaker support, additional voice controls over messaging apps, and a bunch of new gestures. Unfortunately for Moto 360 users, the speaker support won’t be included because none of the 360 variants have external speakers. However, the updates are big and we have release notes for all 360 models below. Yes, even the original Moto 360 (1st gen) is getting the update very soon. (more…)