Even though Samsung said that new Galaxy Note 7 stock would be available “no later” than September 21 for those looking to exchange unsafe Note 7s or seek a replacement, they have yet to say when general sales of the phone will resume. According to Venturebeat, October 21 may be the day. (more…)
New Galaxy Note 7 stock, without the exploding battery feature, will arrive no later than September 21, according to Samsung. Because Samsung attached that “no later than” part to their re-stock announcement last week, there is a good chance that your carrier or retailer of choice already has exchange devices available. And because they do, that also means you might have a new Note 7 to pickup (at least one of our readers picked one up Saturday) and are probably wondering how you can tell if this new Note 7 in your pocket is safe or not. Samsung provided official details on all of that this morning. (more…)
I have to say, Samsung has been completely upfront about this Galaxy Note 7 recall. They don’t appear to be hiding anything, and seem genuinely concerned with the safety of its customers. For that, let’s give them a light golf clap. After all, this is what we as consumers expect from companies, right? (more…)
Yesterday afternoon, Samsung and the CPSC announced new details for the Galaxy Note 7 recall, making it much more official, but also providing an IMEI checker to see if your phone was at risk and a date for when customers can expect new, safe Note 7s. If an IMEI checker sounds like a pain, you should also know that in new Note 7s, Samsung will change the battery indicator to green to let you know that it is from the new batch, according to ZDNet. (more…)
As Galaxy Note 7 devices began to explode on customers a couple of weeks back, Samsung attempted to get out in front of the problem before it became a huge problem by issuing a voluntary recall and exchange program. But as the number of reports of exploding phones began to pick up, agencies like the FAA issued warnings for use during flights and the Consumer Product Safety Commission (CPSC) considered getting involved. Today, the CPSC is officially involved and working with Samsung on the recall. We also now know when Samsung plans to have the phone back on shelves. (more…)
Late last week, we checked out the latest offerings from Carved for the Galaxy Note 7. Considering I don’t typically rock a case for my phone, it’s about time we get these things off of my desk and onto your device.
For this giveaway, we have three cases for you to choose from. We have the Grand Teton Inlay, Pack Print (the wolves), and Random Puzzle. Each features real wood backing with black rubber wrapping. As far as cases go, these options fit very well on the Galaxy Note 7. Typically, the cases cost about $40, but this week, you can win one for absolutely free.
Let’s do this. (more…)
If you didn’t already know, there’s a recall taking place on all Galaxy Note 7 devices from Samsung. From what I’ve personally experienced, T-Mobile is having troubles issuing replacement Note 7 devices, as Samsung has yet to send them out to stores. While Samsung appears to be doing great by facing this recall issue head on and putting customer safety first, the fact that there are no phones to replace possibly dangerous ones is somewhat alarming.
If you have taken your Galaxy Note 7 device into a carrier store or retail shop where you originally purchased, it’s likely you have been given a temporary loaner device until new Galaxy Note 7 phones are available. This is great, don’t get me wrong, but I don’t want another phone – I want a Galaxy Note 7, the phone I paid for. However, using a phone with no potential of exploding during use is better than no phone at all.
In your opinion, how has Samsung handled this recall process? Even if you don’t own a Galaxy Note 7, your opinion of Samsung’s actions is still important, so please vote.
Share your opinion below.
According to Yonhap News, Samsung is still figuring out new ways to do all it can to prevent Galaxy Note 7 devices from exploding as its global recall and replacement program continues. The next step may be to issue an over-the-air (OTA) update that limits battery charging of the phone to just 60% in an attempt to keep phones from overheating and then catching fire. (more…)