When we last left you on Friday, both Sprint and AT&T released statements suggesting that they would accept exchanges of “safe” Galaxy Note 7 devices, after a report or two had surfaced of those same “safe” replacement devices catching fire. Then, as the weekend unfolded, numerous new reports of exploding Galaxy Note 7s arrived and carriers quickly abandoned ship. Most, in fact, have completely halted sales of the device while we wait for Samsung to tell us what the hell is going on. Two reports have also said that Samsung has stopped production of the device temporarily. (more…)
While no body of our government or Samsung has confirmed the recent report that a replacement Galaxy Note 7 up and exploded on a domestic Southwest airplane, AT&T and Sprint seem to wish it was just over already.
Recently confirmed by Engadget, both carriers are accepting exchanges on the Galaxy Note 7, even if it was a replacement device for a recalled unit picked up last month. Once exchanged, you are free to pick any other device on the network. (more…)
Google’s ad blitz for its new Pixel phones has much greater reach than any other product ad campaign of theirs I can recall. We are seeing non-stop TV ads, carefully placed billboards in major cities, and even full four-page ads in newspapers like USA Today. But one thing I keep seeing accompany these ads needs some clarification. (more…)
Like the Verizon version yesterday, T-Mobile and AT&T models of the Galaxy Note 7 are receiving their battery indicator change update. In this update, the battery indicator will turn to green (from white) to let you know that the Note 7 in your hand is safe and should be free from exploding. (more…)
We have no idea.
Seriously, that’s the current answer. What we do know is that the LG V20 will go up for sale this month in Korea, which gives LG a chance to say that they are the first to ship Android Nougat on a phone out of the box. As for when the rest of the world will get the V20, that’s anyone’s guess. (more…)
UPDATE: Samsung has now revealed an official exchange program for the Galaxy Note 7 recall. Full details at this post, but you may want to read some of the details below for your specific carrier.
UPDATE 2: We have updated each carrier section below with the latest details.
All of the major US carriers have now acknowledged that they have stopped sales of the Samsung Galaxy Note 7, following Samsung’s statement about battery cell issues and an impending recall. While most seem to still be working with Samsung to determine the best course of action for replacing the Note 7 you may have purchased with a new one, almost all of them are offering immediate returns and full refunds with no re-stocking fee should concerns over exploding batteries have you worried.
Below, you’ll find statements and details from each carrier. (more…)