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Yep, Google Re-Introduced Their 4-Device Limit on Deauthorizations in Google Music

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Two years ago, shortly after Google first introduced Google Play Music, the service caught a bunch of flack after it both frustrated and scared users with a limit on the number of devices that could be authorized and then deauthorized from an account. In 2012, the public cried over the deauthorized limit the most, which only gave users the opportunity to deauthorize up to four devices per year before it would essentially lock them out. Google fixed the issues by opening up deauthorizations to all in what seemed like an unlimited capacity. However, that 4-device limit seems to have quietly returned. 

For a little background, understand that Google is limiting the number of devices that you can attach and disconnect from an account, so that the world isn’t sharing a single paid account and having a blast with free music. They only allow you to keep so many active devices attached to an account at a time, which makes sense. The problem is that they are only allowing you to disconnect four per year. For most, this may not be an issue, but let’s say that you flash ROMs regularly – Google Music could think you need to authorize a new device all of the time while also deauthorizing old ones. If you buy new devices on the regular, jump between different phones or tablets or computers multiple times per year, or are a tech blogger that always has something new to review, a limit on deauthorizations really sucks.

google music deauthorizations

So yesterday, Alex Dobie and a couple of our readers, noticed that they were seeing a deauthorization limit message in Google Music when trying to remove devices. As you can see in the screenshot above, I was also greeted with a “Sorry, you’ve deauthorized too many devices,” message. Clearly, I am at my limit of four.

After seeing the issue, we dug into Google Play support and found the Play Music section that talked about using multiple devices. Sure enough, it says as plain as day that users are limited with up to four deauthorizations per year.

Where does that leave us going forward? Well, it really does look like Google is sticking to a 4-device limit. In 2012, this issue caused enough of a stir that they seemed to open up the limit, while also issuing a statement that said they were “re-implementing the solution in a way that works for our users and music partners.” We aren’t sure what has changed since then, but it doesn’t seem like the solution is working for users any longer.

Be careful out there if you need to deauthorize.

Via:  Google Support
Cheers Joe Bass!
  • http://terminal-interface.com/ Migamix

    already taking the files I’ve uploaded to google play and putting directly on my devices.. going back to N7 and only playing local content again.. if I wan to stream, that’s what shout cast is for.
    I don’t have time or will to deal with googles flip floppy policies much more.. next thing you know the will bring reader back, and crappier than ever..

  • nosedive94

    Wow thank god I deauthorized all my old devices a few weeks ago. I hit my limit when I got my M8, and I deauthorized like 6 “devices” (4 of them were just different ROMs from my S3).

  • Jonathan Rioux

    Quite annoying, indeed. Phone’s gonna ring at Google. Drrrrrrrrriiiiiiggggg!

  • Manthas

    Ugh, what a mess – went out to check my device authorizations earlier, and without performing a single deauthorization I am somehow already at my limit. I’ve already contacted Google support to have them reset the deauths, but there is something seriously wrong with how they’ve implemented this. Absolutely horrible user experience with this one, Google.

    Thank you, DL, for bringing this to everyone’s attention – I included your article in my feedback to Google regarding this whole situation. This is not being well handled by them so far.

  • Brady Wassam

    Between my 2 Chromecast, PC, my phone, my tablet, wife’s phone and tablet and daughters tablet….. Dang.

  • Wudien

    Thanks for the info. This sucks! I was about to flash a ROM update but I already have at least 4 active devices… desktop. Phone. Second phone. Chromebook.

  • http://bane-tech.com/ Joshua Bane

    Now device storage is a deal breaker.

  • LewisSD

    If this isn’t reversed in a few weeks I’ll just move to Spotify. I flash way too many roms and use more than 4 devices to start with.

    Hopefully they backtrack on this one again…

  • guardianali

    Couple Points:

    1- Google has changed the way its apps sees a device. Its now based on device SERIAL number ..not name. So you can flash all you want.
    2- Big as google is, it has no leverage on the RIAA or music industry. They either play ball or loose out and loose ground to Apple, Spotify, etc…
    3- This issue is for the minority of people. This comment section on this site is usually full of fellow tech geeks. As much as we are the most VOCAL…we are NOT the most in number using the service. Not even close. The vast MAJORITY of users are the ‘average joe’ users whom this “issue” is a non-issue.
    4- I can see the reason to do this. You dont even have to give out your pass…you log in to the service, and let your friend on their device mooch.

    Having said that, id rather see google implement a netflix style limit on concurrent streams vice devices. Doesnt matter if 50 devices have your account..if you make it so only 2 or 3 or 4 can stream at the same time, then the ‘mooch’ issue isnt so much one anymore and the minority tech geek community can be happy too.

    • CoreRooted

      No one will pay attention to #1. FUD seems to be rampant despite many people testing flashing custom ROMs and reporting the results. *shrug*

  • jimt

    It’s back to SD ram which was always better than the cloud anyway. If it is local it works with no data.

  • http://www.chasehammer.com/ Chase Hammer J

    I dont like Google Music so dont use google music.

  • Dustin Casper

    Well there goes my plans of going back to the all-access plan. I’m a crack flasher and every time I do flash a new rom for some reason it becomes a new device. If I can only have 4 flashes per year, screw that, not worth.

    • thelolotov

      Same here. Started paying for Google Drive, was considering All-Access again, not anymore.

    • Aaron C

      Google has apparently fixed this issue where re-flashes and factory restores resulted in a new auth usage.

      It used to be that when I ran out of authorizations, I’d go into my device list and find six or seven copies of the same device. As of the last month, I’ve reflashed both my Nexus 4 and Nexus 5 about three or four times, and each only appears in the list once.

      • bkosh84

        Then why do I have two Google Nexus 5’s on my Authorized Section only added only a week apart from each other?

        • Aaron C

          I’m pretty sure that August 5th is the last one you’ll get like that. I could be wrong, but that’s my guess. There are a few of us on G+ that verified our devices aren’t getting re-added now. Someone else noted below, “1- Google has changed the way its apps sees a device. Its now based on device SERIAL number ..not name. So you can flash all you want. “

          • bkosh84

            Hmm.. Good to know.. Also.. I checked over the weekend and I was able to remove the Nexus 5’s off the account with no problems. Strange.

          • Aaron C

            You can remove up to four a year. It’s after you’ve done four that you’ll have an issue. :(

        • acras

          Strange, i was just in my authorized devices section 5 days ago and haven’t had my Gnex added since december of 2012, despite flashing at least 6 different Roms with full wipes, 3-4 updates to the Rom I’ve been using for months, and flashing the last factory image Google pushed for my phone (jellybean something) .

    • guardianali

      if you use Titanium backup, it will restore the Google Device ID back to what it was before the flash so it will still see your new phone as the original.

  • Quant

    That’s funny, just as I cancelled my service with them and went back to Spotify, they made it… worse ;)

    • Robert Paulson

      What is the music selection like compared to Google? I need my fringe artists.

      • Quant

        Well it’s hard to tell since you didn’t mention who you listen to. Easiest would be to sign up for a trial and see if you like it.
        I like the selection much better, but the best part of Spotify is the social aspect and the integrated apps. I get fantastic recommendations from those apps.

  • turdbogls

    from what I have read, google is looking into the whole “ROM” issue. I’m assuming they are going to use the Serial Number for the devices instead of the device name.

    also, this isn’t google, this is the record lables.

    • Robert Paulson

      No, it is Google. They’ve fought harder legal battles before. Bowing down before the MAFIAA hurts only people who purchase music through Google.

      • turdbogls

        record lables: hey google, we are going to pull our music out of your store if you dont limit the device deactivations, you wont get any money from purchases, and you will loose All access subscribers…sound good?

        Google:……..OK

    • JSo

      Using the actual device instead of just the “device name” would make more sense if they can do that.

    • Aaron C

      They’ve already fixed this. A few of us on G+ tested it, and so far so good.

  • teevirus

    I use to flash a new ROM on my phone and tablet every 3 months or so. I guess I better settle into something stable or be locked out of my music.

  • Big EZ

    Google has been changing from a good corporation, that’s interested in making the customer happy to get what they want, data. They seem to be changing to a corporation that doesn’t care about its users, only it’s business partners.

    • Justin Kos

      I think this decision has to do with some greasy stuff.. like account sharing.. downloading a buddys entire 20k music collection, licensing regulations ect

      • Big EZ

        Yes, but if you de-authorize the device then it won’t work anymore once you connect to the Internet, or time runs out. Most of these services require connecting to their servers at least every month to continue using offline music.

  • James

    Just checked my account, and sure enough, got the same error. What a joke!

    The 4 device policy harms some of Google’s most loyal consumers who are doing nothing wrong or illegal. I understand the need to protect against abuse, but not at the expense of honest users who happen to have several devices.

  • MichaelFranz

    I really haven’t used it as much as I probably should. I use more Milk music believe it or not. I like the interface and song selection for the stations i do use is pretty neat. That and i use doubletwist to sync itunes which is nice.

  • TSY87

    Another point for spotify.

  • Big EZ

    With Rhapsody I would just restore my data after I flashed a rom to keep from having to go on their site to de-authorize and re-authorize. I’m not sure if that would work, but anyone flashing roms can give it a shot.

  • wtd2009

    nooooo

  • Walter Partlo

    I have a tablet, 2 laptops and a phone attached right now. I hope one of them doesn’t break.

    • Bane

      They would all have to break. You can deauthorize up to 4/year. Sadly, that’s a limit I exceed in a matter of months. If one of your devices breaks, you deauthorize it and replace it. That’s one of your four.

      • Walter Partlo

        I know. I was mostly being facetious. I am glad that I haven’t rom’ed anything in awhile. (I know about the TiBU fix)

  • Justin Kos

    And what happens if you bought a nexus device to satisfy your need to chronically flash new ROMs?

    • JSo

      Then you deauthorize the “older devices” you have on there.

      EDIT: wait, I misread this article. :(

    • MichaelFranz

      Basically screwed from my understanding..unless you restore it from a backup and nothying changes about the device info. i think thats the only way your safe.

      • Justin Kos

        Primey stated

        “Just a friendly reminder. Titanium Backup lets you backup and restore your android ID (which this system uses to notice a new device) for those who flash often”

        his post is a few below this one.. def something I need to look into now

  • Disqus_n00b

    Amazon MP3. No restrictions.

    • Weee

      I think you are right, time to move to Amazon finally.

  • GJV

    Jesus Google, this is ridiculous. I have multiple “old” devices listed that are actually just my phone with a new ROM. But, as somebody else pointed out, you can only play on one device at a time so it doesn’t really matter all that much.

    • JSo

      I need all of my 10 devices playing at once dammit. :P

  • http://www.nsa.gov/ National Security Agency

    Odd, I completely forgot abut deauthorizing devices in Google Music so I had 9 listed. I deauthorized 5 of them just now. No warning or limit showing.

    • Bane

      I guess NSA can do whatever they want.

      • http://www.nsa.gov/ National Security Agency

        I think Google has more power, information and control than we do now.

        • MJ-12

          Difference is that Google can be held accountable for crimes abusing their power/information/control.

          • http://www.nsa.gov/ National Security Agency

            True, but we also don’t get any credit for the puppies and kittens we save either.

  • Shane Redman

    For a company that says “Do no evil”……grrr

    • Kevin

      Oh stfu with that.

      • Shane Redman

        HAHAHA

  • JSo

    Well I guess that covers all of my devices. My phone, my tablet, my home computer and my work computer.

  • Bane

    I switch devices almost monthly and I currently have three Android phones and two Android tablets. I understand that I’m not the typical case, but it also means that Google Play music will not be an option for people like me (I’m sure I’m not alone). Even people who just have multiple devices and sell/trade every few months will not be able to use this service because of this limitation.

    Spotify it is. It’s extremely unfortunate to see this.

    • Michael Johnson

      Did you steal all those gadgets from Batman?

      • Bane

        Batman merely adopted the gadgets. I was born into them, molded by them.

  • jerflash

    I can understand the limit for non paying customers but if you pay for there all access service…it should be ALL ACCESS! This sucks for power users and i already left them a feed back about it

  • burkett375

    the RIAA is what’s behind this. they’re so out of tune with reality.

    • Arie Hoogendoorn

      Totally agree. Amazing that they can push around a company like google.

      • Hoosegow Flask

        Google has little weight in the music streaming business.

    • Taylor Abrahamson

      How is Spotify getting around it then?

      • burkett375

        Don’t know. Downloading? User numbers? Could be anything….the RIAA isn’t exactly well thought out and methodical.

  • Bill Stebbins

    I try to do the right thing, and companies seem to find ways to make it harder for me to pay for content legitimately. This sucks.

    • fdat

      you’re doing the right thing, according to the companies who make massive profits off of you doing the so called “right thing”. Start doing the right thing for your wallet and pirate. F@ck the billion and trillionaires.

      • Alex Farra

        My god you guys are idiots. These artists dedicate their lives to making music and need to make their money. Stop being bitter and jealous because you dont make that kind of money and realize that they have a talent and people pay a lot for that talent and that you arent above the law. You have no entitlement to steal their work for free. Buy their product or dont use it. It sure as hell beats being a thief.

        • Kayungjoo

          Gotta reply because of how stupid your comment is. People try to buy music and pay for what they listen to, but when companies consistently create roadblocks on how they can use their purchased music it just becomes easier and easier to just pirate and have freedom to put it on as many devices as you want and listen to when you want.

          • Alex Farra

            Then buy and download the song. This limitation is only for people who are paying for the service. If you want the file to listen to however you chose then you still have the freedom to do so. I do not agree in any way on the limitation but i strongly disagree in pirating or stealing anything

          • Finire

            Maybe you’re completely missing the point of All-Access. People are paying for the service, which in turn, pays the label, which hopefully then pays the artist. This isn’t pirating, stealing, or any of the ridiculous things you may want to think it is. This is people legitimately paying for a service that provides legitimate access to the music.

            If anything, putting more restrictions on the people that pay for the product, just encourages people to pirate. There are no restrictions for those who want to pirate.

          • Alex Farra

            I am a user of the service. My point is that if anything it should encourage people to cancel the service and BUY the songs or albums individually and have the download. That would be the logical path, but these guys are skipping the buying and going right to stealing.

        • Mario

          once i buy it it belongs to me if i want to share it then i can, if i buy a magazine i can turn around and give it to someone else they are not obligated to buy it from me.

          • Alex Farra

            Which again is completely different. I can buy an album and give it to a friend and that is completely legal. However if you were to make a copy of that magazine and then start giving them away that would be equivalent to music piracy and is illegal.

          • Mario

            iam doing the same thing you are buying a album giving it to my millions of friends on line :)

        • http://people.ign.com/mrfrodo24 MrFrodo24

          You do realize that the record company(ies) get almost ALL of the money obtained from record sales? Artists make the bulk of their money from tours. If you want to support an artist you like, go see them live. That is way more beneficial to both you and the artist because they make money and you get to see a kick-ass show, rather than screwing yourself over by paying for all the music you listen to.

          That being said, I love all access because it gives me the opportunity to listen to new things and listen to whatever I want whenever I want. However, if I want to put something on a CD to listen to in the car, I’m going to use a youtube converter.

        • nosedive94

          As an artist with music on streaming services, I make next to nothing when people stream. I left my own album on repeat on Spotify for 48 hours to see what would happen, and I made $5. I’d much rather give my music away than have people pay for it. However, streaming services are convenient ways to discover new music, which can lead to an artist making money off of concerts when there’s enough demand. So to restrict something like that hurts artists. Play Music can go screw themselves with crap like this.

    • Robert Paulson

      Does iTunes do this? Apple isn’t the evil empire anymore it seems.

      • Bill Stebbins

        Yes but they allow you to reset all authorizations once per year IIRC

  • Jimmy

    This is why I still use locally stored mp3s.

    • http://www.twitter.com/cltnwd Colton

      Same. I backup all music to google just to have a copy but I pretty keep what I want stored locally on my phone. I do understand the issue people have with this though. Just doesn’t affect me really.

      • jmashis

        I use an app called Foldersync, keep all my music in a Dropbox folder, then use Foldersync to download (and upload to) that entire folder to whatever device I’m using at the time. My music stays completely synced.

        • Aaron C

          Good idea, but how much does that cost on Dropbox? Google All Access allows 20,000 songs at 300MB max per song. That’s a lot of space, even if you only use 20% of it.

  • normmcgarry

    This sucks, since it makes me reauthorize a device every time I switch ROMs or factory reset. I love Google Music, but this will be a dealbreaker for me.

    • T4rd

      If you use Titanium backup, make sure you back-up and restore your “Device ID” before you sign into Google on the new ROM. This is how I’ve always done it just so I don’t have 10 different devices listed on my Google Account. It should alleviate this issue as well.

      • HarvesterX

        Same here, ever since Google Play was released. I flash like crazy and only had 3 devices listed and those extra two were from times i didn’t restore my ID.

    • Aaron C

      If you try it now, you’ll notice it doesn’t re-auth for a reflash or factory reset.

  • Fooer

    Yep, like others said – huge problem for ROM users!

    • Droid Ronin

      Great, I don’t want to be stuck after flashing ROMs. I do this on a semi-monthly basis!

  • Jeremy Miller

    Yea sooo guess who isn’t keeping all access…

    • bkosh84

      Same here.. I might be dropping All Access and using my free Rhapsody Unradio from T-Mo..

  • Primey_

    Just a friendly reminding. Titanium Backup lets you backup and restore your android ID (which this system uses to notice a new device) for those who flash often

    • Jeremy Miller

      Good to know, shouldn’t have to but very good to know.

      • T4rd

        Eh, ROMing and Titanium are pretty much synonymous together, so it should really be a big deal if you’re backing your stuff up anyways.

        • mcdonsco

          For some sure…but I have never used titanium and I try out different ROMs from time to time.

          I just have most everything backed up in other ways like using google photos to backup photos.

          Haven’t found a good solution for SMS though as backup+ was broken with the onset of using hangouts instead.

          For this though, suppose its finally time to take a look at titanium.

          • T4rd

            I would recommend it. I use Titanium for everything; app data, SMS, call history, WLAN saved connections, BT Pairings, Device ID, etc. It’s pretty much a one-stop shop for switching ROMs.

          • mcdonsco

            Strange…can’t seem to grant root access to it…allow button just won’t work…deny works though.

            Tried a reboot too, same thing. Everything else runs perfect on my phone current running cm11.

          • T4rd

            Sounds like an issue with SuperSU. Maybe open SuperSU and grant permissions to it in there.

          • Sean Rowe

            BT pairings never seem to restore for me, is there a truck?

          • Jason Downing

            Rom toolbox (data backup) backs up both sms and MMS. Orrrr you can try out endless jabber which allows you to text from pc and allows you to archive all conversations

          • Nicolas Pipitone

            I’ve been using SMS Backup & Restore for SMS backup. It works consistently and is easy to use.

          • mcdonsco

            That’s what I was using and worked fine for me…but since KitKat on restores, it says its restoring, but nothing there in messaging or hangouts…I gave up on it.

          • nihir

            SMS Backup & Restore still works. But with Kit Kat, any SMS backup app needs to be temporarily the default app while restoring.

            SMS Backup+ also still works if you use the beta:
            https://plus.google.com/communities/113290889178902750997

          • Guest

            I’ve used this one since 2011 with no problems for SMS backup:

            https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore&hl=en

    • Meltdown07

      Would you be able to expand on what exactly I’m looking for in Titanium Backup to do this? I cant seem to find what you are referring to.

      • Primey_

        “Settings Storage” stores your android ID so to backup your ID you backup that via TB. To restore the ID you go to Menu > YOUR DEVICE > Manage Android ID… > Restore Android ID from a backup then pick the Settings Storage backup.

        • Meltdown07

          Great to know. Thank you!

      • T4rd

        Found this for you.

        http://android.webhostid.com/2013/05/how-to-backup-restore-and-changing-your-android-id-with-titanium-backup/

        After flashing your ROM, run Titanium before signing into Google (make sure you extract Titanium to a .zip so you can flash/install it from recovery – also an option in Titanium settings to create a .zip file for it) and it should automatically detect that you have a new Device ID and offer to restore your old ID.

    • Justin Kos

      Good looks, I didnt know this

    • Jared Denman

      So does carbon!

    • Sean Rowe

      Where is android id listed? I don’t see it as an option on tibu for me under the system tab

  • David Foggia

    I hate my life

    • getstheredout

      drink a whole bottle of visine.

  • Arie Hoogendoorn

    The interesting thing is you can’t listen to music on multiple devices at the same time anyway so why should it matter how many you activate/deactivate.

    • http://www.droid-life.com Kellex B

      Great point actually, had forgot about that.

      • http://www.androidanthem.com/ BaldyPal

        So if i get several devices to borrow/review/own/whatever i can only use Google play music on 10 of them but can’t remove but 4 of them? (each year). its just so crazy it doesnt make sense?

      • Jared Denman

        What’s more interesting is that all my ac/DC music I uploaded won’t show up in my library.

      • Bald_Sasquach

        Wait, since when? My wife and I could play different playlists on our phones for the year we had All Access, as long as they were each saved to the phone. Is this no longer an option? We switched to a Spotify subscription becasue GoogMusic was amazingly annoying on my car’s bluetooth, but we discovered no matter what you do, spotify only allows music to come out of one device at a time per account.:(
        I was going to go back to Goog cause we have to trade off who listens on what commute with the current situation, but this sounds like that’s not allowed now either?

    • Bane

      Because some people change devices multiple times/year. After I have gone through 4 devices, I would no longer even be able to deauthorize the last device, regardless of whether I sold or traded it or it broke.

      • Arie Hoogendoorn

        Meant that as in “Why are they doing this if you can’t listen on multiple devices at one time anyway.”

        • Bane

          Ah, yeah. It’s strangely similar to Apple’s iTunes authorize/deauthorize limit, except you can deauthorize everything and start over there.

      • nosedive94

        I don’t see how they can afford to do this to customers, especially when Play Music isn’t a very popular service.

    • matt

      You can still download all of your music to a PC, correct? So if I were to upload a ton of music, I could share my google login info with a bunch of friends and just rotate through active/deactivated and let them all download my stuff from google’s servers. That may be their main concern.

      • Arie Hoogendoorn

        Fair point, but still.

        • Jonathan

          You can only download each song a limited number of times though… Sooo that shouldn’t really be an issue either. This honestly sucks because my wife likes to use my account at her office, I like to use it at my office when she isn’t, then we like to use it on our laptops, my phone (which I upgrade every year or so) and our home media server. Same family using it, never in two different places at once, same music library (we got married but the real “joining” was when I combined our music libraries…)

          Dunno, if this becomes an issue, I could see myself finding another solution even though I have the introductory pricing locked in.

        • matt

          Agreed, it’s a silly policy, I’m just playing devil’s advocate, trying to think reasons for the policy.

      • Robert Paulson

        You can do that anyway with any p2p method you prefer. This is punishing people like me who sub to All Access and buy albums on Play store.

        Well, that will teach me to pay for music.

        • sirmeili

          Just pay for CDs instead of digital downloads. People think I’m crazy, but at least I know I will have my CDs here if [enter online provider] decides they no longer want to give me the files I paid for.

          • http://www.naskaras.com/ Thanassi Karageorgiou

            Or, just make a habit of backing up all of your paid downloads.

          • Fattie McDoogles

            That’s not the issue. There are some of us that go through a lot of devices a year. Or that root and ROM their phones which pings the server as a different device most of the time after installing a new ROM. We aren’t sharing our music with anyone. In fact, people who buy and sell numerous phones or just get new phones are policing our content and making sure that it doesn’t land in someone else’s hand’s when they move on from one device to another.

          • sirmeili

            He said he wasn’t going to pay for music (digital downloads) because of restrictions like this. I said, just buy a CD instead so you always have your content backed up without having to do anything (except you do have to rip it first).

            It’s how I do all my music. Say what you will, but at least I know for a fact that I own it and have something physical to prove it. It also allows me to sell it later if so I want to (right of first sale), something I give up with a digital download which over the the cost of a full Album can cost more than the CD and I can get it in full CD quality (FLAC).

        • Brandon

          I know right? The one time I actually decide to do stuff legally, I get screwed! I stopped pirating music like a year or so ago because All Access was cheap and easy to use. Crap like this is why people turn to piracy.

        • New_Guy

          Exactly. I was just starting to move away from buying music from amazon because my songs mysteriously disappeared sometimes. Now I find the music I purchased from Google Play might get restricted because I like trying new roms…

          Looks like it’s back to Amazon.

      • Trueblue711

        If people were going to do that, they could easily upload all their music to GDrive, Dropbox, Mega or even share a torrent with all their music. If that’s Google’s reason for these limitations, it’s a pretty bad one.

    • sirmeili

      You can, however, listen on your computer and your phone at the same time. I have not tried multiple mobile devices at the same time though.

      • googlyeyedfrog

        i have tried this multiple times and it has never worked. the device is not the issue (pc vs. mobile phone), it is the account that is attached to the services that prevents simultaneous streaming

        • Curtis

          I just played three different songs on three different devices, two phones and one browser. How did this happen?

    • IHATEHIPSTERSSS

      Google hates choice

    • Curtis

      I am currently listening to music via Google Play Music All Access on my Moto X, iPhone 5, and Google Chrome browser at the exact same time. I don’t normally do this, but I wanted to see if what you said held any water. This test may not be conclusive, but for me it refutes your comment. Anyone else?

      • Arie Hoogendoorn

        Interesting, I tried this about 6 months ago using my wife’s iPhone and it would not let us listen at the same time, the restriction could have changed during that time. Sorry for the old info.

        • Curtis

          Can you confirm one way or the other?

          • Arie Hoogendoorn

            Confirmed that I can’t listen on multiple accounts at one time. While listening on my work computer and phone I get this message (On the computer). It worked for a couple of minutes but then gave me this message.

          • Curtis

            Something fishy is going on. I have all three devices playing a radio station and have not seen any messages. I the two phones are connected to WiFi and the computer is hardwired into our network at work…. ahh, there we go, just got it (on the computer) after about 10 minutes while typing this response… both iPhone and computer paused. Confirmed. Thanks for your help.

  • mcdonsco

    Yea, that’s a problem! I’m either swapping phones, factory resets or ROMs ALL THE TIME…this ain’t gonna work.

    And good luck “contacting” google about it on a case by case basis.

    Fuk

  • Boblank84

    no good for people that change roms allot and have the same device multiple times. I wish they would let you remove a device that hasn’t been used for a few month without going against the 4 a year.

    • Taylor Abrahamson

      I agree, there are clearly better ways of getting around this than a strict 4 a year policy.