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Verizon Galaxy Note 3 Kit Kat Update Available Through Kies and Upgrade Assistant

verizon galaxy note 3

The time has come, owners of the Verizon Galaxy Note 3. According to readers of ours, the Kit Kat (Android 4.4) update for your device is now available through either Kies or the Verizon Software Upgrade Assistant. 

If you have Kies already installed on your computer, a simple plug-in of your device to your computer with Kies open should prompt you to download and install the update. If you would rather use Verizon’s Software Upgrade Assistant (SUA), you will need to access the SUA after plugging in your device through either Finder (Mac) or Explorer (Windows). Verizon has instructions for accessing the SUA here.

If you do not have access to a computer, you are out of luck for the moment. Verizon has yet to post the changelog or confirm that the update is available. We will more than likely see this computer rollout for a day or two before the over-the-air (OTA) file goes live.

Let us know how the update goes!

note 3 kit kat vzw

Cheers Dahron, Shaun and schlanz!
  • the.cyber.trekker

    I’m in Florida panhandle and just got 4.4.2 ota

  • Terry Woodcock

    Got mine OTA about an hour ago!

  • JJ

    my OTA is downloading right now 🙂

  • BobJohnson

    Just got this OTA. Installing now.

  • Pillface

    I just got an OTA Update.

  • mhedden94

    OTA is officially up 🙂

  • Glendon Lowder

    I just pulled mine from OTA… rebooting now. I think I’ll go buy a Kit Kat and eat it while I play with it. (marketing team eat your heart out)

  • Alex McNeil

    Just received the OTA update for my note 3 on Verizon. Checked at about 9:50 am pst and it was available! Finally the wait is over!

    • PoisonApple31

      Your K is different than mine!

      • PoisonApple31


        • jboogie1289

          Yeah, that is strange.

    • Alex McNeil

      Just another pic

  • Getting update via OTA now.

  • mhedden94

    Just checked the ota manually and my phone prompted for an update. It’s downloading now. Fingers crossed for kitkat

  • Mikeg1969

    OTA seems to be up now…downloading update on my phone as I type this 😀

  • Guest

    Changelog on Verizon’s site: http://www.verizonwireless.com/dam/support/pdf/system_update/galaxy-note-3.pdf

    EDIT: Is this the current one?

  • Skrewee Lewee

    Just restarted my phone, checked for update, BOOM! Enjoy little phone… Your day is coming… So is the G3.

  • Antonio

    Looks like the OTA is working. Just got a notice from my note 3.

    • Amanda

      Same here! Finally!

      • PoisonApple31

        FTW Antonio!

      • Justin

        Enjoy! It’s a good update, at least it has been for me after 24+ hours with it.

  • quiltfanatic

    Me too. Both show that my firmware is current and I’m totally frustrated.

    • Justin

      If your not getting the OTA prompt try kies or the vzw sua as well again.

  • Marc

    I know this is probably a small club, but is anyone having trouble connecting to their homesync after the update?

  • David Lutz

    Very strange – around 6pm EDT last night I started the update through KIES. It ran very slowly, so at around 20% I cancelled it, figuring I would try later that night when traffic was hopefully slower. Went to try again and KIES says my firmware is up to date, even though my phone shows I’m running 4.3. No option to install the KitKat update now in KIES, and Verizon updater also claims my phone is up to date. It seems like some time in between my first and later attempts that the update was pulled??

    • Jason Blomgren

      I believe it was pulled. I have tried since yesterday at 6pm and nothing.

  • KCB

    Did mine through Kies…… Works beautifully and its faster than ever.

    • Jason Blomgren

      When did you do yours through Kies? Before 6pm EST yesterday?

  • VIphoneFan

    i am not getting the option to update via upgrade assistant? why?

  • MLBeep

    Followed your info, installed and used Kies, and it worked. Very slow to download, but it all works. Haven’t noticed any changes other than possible notification resets. Would like to see a change log. Would not have known about this without your info…thanks!

  • Colin Huber

    Anybody having issues with the search in settings?

    • Colin Huber

      I’m also not getting notifications on wifi until I pick up and hit the power button to turn the screen on. Only when I open an app to “activate” data use do the notifications come in. Not happy with this update. Maybe I deserve it for being impatient and DLing before it got pulled.

      • PoisonApple31

        The only problem with the upgrade I have had is the stupid Samsung ringtone going off every time I connect a device to Bluetooth and not stopping. Turns out the update added a ringtone in the Bluetooth Auto Connect app I downloaded.

        • Colin Huber

          Weird. I haven’t had that problem yet. Notifications are starting to do better. It’s almost as if the device has to get used to the updated system, if that’s even a thing. Oh, and the visual voicemail notification is extremely annoying.

          • PoisonApple31

            I forced closed the Visual Voicemail app initially and haven’t seen it again. Even after several restarts with my Bluetooth fiasco. Very annoying!

          • Colin Huber

            I’ll give it a go, thanks!

          • Justin

            The visual voice mail only showed up 2 or 3 times for me, I never forced closed it I just kept hitting the cancel button and it hasn’t appeared since.

          • Colin Huber

            The Visual Voicemail notification is relentless. Has yours come back?

          • PoisonApple31

            It did not come back. I reopened the app to see if I could help you out a bit more, and now it is nagging me to death again haha.

          • Colin Huber

            Crap, I’m sorry about that. I went ahead and called my VM through that app, let the normal voice play, then hit star and ended the call. Hasn’t come back for a bit now. We’ll see, hopefully Verizon is adjusting it on the back end. Thanks for trying to help.

          • PoisonApple31

            No problem! This time I just went through and said subscribe to basic visual voicemail and declined the terms of agreement, and it hasn’t shown back up. Nevermind its back lol

    • Justin

      Search in the settings works just fine for me

  • creator78

    I think this is only black version not white. White note 3 says up to date. The g2 updat was the same way at first

    • DPVale

      No. My Black Version is saying Up-To-Date as well. I do believe those that have been saying Verizon Pulled The Update are CORRECT, leave it up to Verizon to screw up the Update…. 🙁 I Think everyone who purchased this blasted phone, (Even though it’s the best I’ve ever owned beside Droid Razr M,) should be refunded for another phone of same value. Or Bill Credits, Verizon is becoming the worst service in the world, (While their coverage is superior,) their Service Sucks.

  • Tom

    I’ve tried Kies and Verizon. ..Both did not work. Just tried about 20 minutes ago. I’m on the west coast. It was probably a soak test.

    • DPVale

      You’re most likely correct. Sad they only do the soak test to see what they’ve screwed up on….

    • Justin

      Yea, the OTA should be Tuesday or Wednesday. The G2 was like this, they had the update available for awhile on the vzw sua and then the next day the OTA started. I haven’t had any issues with it at all. I’m currently at 68 % after testing it all day today pretty decently.

      • PoisonApple31

        They probably are making a change to that Visual Voicemail app. It kept popping up every few minutes, until I forced stopped it. I haven’t seen it again. I forward to Google Voice for voicemail on Verizon anyway. Everything seems to be working fine, I have also played with this update like crazy since I grabbed it 24 hours ago.

  • Andrew Diaz

    NC2 will not upgrade to NC4 via the SUA, anyone else have this issue?

  • bmfp

    No updates available thru either resource for me. Weird.

  • Cormac1

    The Verizon SUA says my software is up to date, even though I am still running 4.3. And Kies appears to no longer be available for download. The wait continues…

  • Kidqwik

    Where can you download Verizon Software Upgrade Assistant? Every link I got to on Verizon just has documents no file downloads for it. Hellllp!

  • crazed_z06

    Just tried right now with Kies and SUA… No dice 🙁

    Oh well, looks like it might be close..

  • MaceyJ

    This upgrade will really benefit everyone

    • Justin

      Macey, how do you like it? It’s been great for me. I’ve had it for over 8 hours now. No issues.

  • Pete Potempa

    Both kies and verizon SUA say up to date. LiEs!

    • jboogie1289

      I got mines!!!!!

      • Jason Blomgren

        When, earlier or just recently?

        • jboogie1289

          Was about 7pm central time in Tx. I hope it wasn’t pulled so soon.

          • Jason Blomgren

            I tried about 7pm Eastern and nothing. Go figure.

          • hkklife

            I got mine around 11:30 PM EST and a buddy got his around 3pm EST after I alerted him of the updates availability.

          • Jason Blomgren

            Hmm, I just tried again and still nothing. Go figure.

          • Deandre Gray

            Its available OTA now thats why you cant get it from kies or vua

  • jgwalker75

    Not working here either….

  • Jason Blomgren

    Update seems to have been pulled. Update with both tools does not work. Even tried rebooting computer and phone, nothing.

    • Aaron Martin

      Same here

    • Glendon Lowder

      Agreed, I tried both methods as well. Rebooted also. Both utilities say it’s up to date. I hope they didn’t find a massive bug and pull it.

  • Glendon Lowder

    Neither method worked for me. Both state that I’m up to date. ;(

    • Justin

      The OTA should start tomorrow or Wednesday. It won’t be long at all.

      • Glendon Lowder

        Thanks. I did try rebooting both phone and PC as you suggested earlier and still no dice. I’ll try the update check one more time later but otherwise I’ll trust that I get to wake up tomorrow to the OTA. Here’s hoping…

        • michael arazan

          FYI the GS3 just got some type of update on Friday night on Verizon

          Sprint GS3 just Got KitKat this weekend.

          My Verizon GS3 update

    • PrinceShoko

      Verizon pulled the update. Only people who were watching early got it. I got mine.

      • Rob Rowald

        It’s live for me, I’m downloading it now

    • Domdym

      this was a soak test before the OTA

    • DPVale

      The Update is now live on OTA!!!

      • CerealKyller

        I can not get an update via Verizon’s Software Upgrade Assistant, Samsung’s Kies 3 or OTA and Verizon customer service just told me 5 minutes ago that there is no Kit Kat update available for the Galaxy Note 3 at this time and currently there is no scheduled date for this update for my phone. (I called Verizon customer service and went in to my local corporate sales office today, both said, “No update at this time.” What is the deal?

        • DPVale

          Try rebooting the phone. I checked in settings and about phone and system update at 1pm Est, and it was available. It could be another soak test for OTA in that case try again tomorrow around Noon Est and 1pm Est. Not much changed with the update. Goodluck and let me know!

          • CerealKyller

            Thanks. I tried restarting the phone several times and finally decided to pull the battery. Pulling the battery seems to have worked, because the phone is now pulling an OTA update. Kies 3 and Verizon’s Software Upgrade Utility both still insist my phone is up to date with the MJE version of the firmware though. Thanks for the advice.

          • CerealKyller

            Now this is interesting……..

          • CerealKyller

            Your device is not supported? What?

          • DPVale

            Did ota tell you that?

          • CerealKyller

            I received this error while try to update via OTA and via Verizon’s Software Upgrade Software. After posting multiple complaints and calling Verizon customer service multiple times, Verizon tech support provided a new version of the Software Upgrade Assistant which allowed me to finally upgrade to NC4. This was after 4 calls and 6 posts asking for assistance. During my first phones calls and posts to customer service Verizon told me, “There is no update to “kit Kat” or the Android 4.4.2 kernel at this time for your device, the Samsung Galaxy Note 3, and we have no posted schedule for when this update will be available if it is made available at all.” To which I replied, ” I find this very interesting since there are multiple articles on various web sites and forums which state that the update is available and that Verizon is push the update via OTA updates, Samsung Kies 3 and Verizon’s Software Update Software” and not only that, but my daughter had received the 4.4.2 update on her Galaxy S4 and her friend had also received the update on her Samsung Galaxy S3. On my last phone call to tech support I was told that this error meant that I had violated my Edge Agreement and my warranty by updating the firmware on my device with an unauthorized version of firmware. This of course was not the case so I went in to my local corporate Verizon store where they validated my firmware as being the official MJE Verizon firmware and then were able to reproduce the errors I received while trying to do an OTA update and an update via Verizon’s Software Upgrade Program. After about two hours Verizon was able to identify the issue. They provided me with an updated version of the Verizon Software Update software the next day and I was finally able to update my phone to NC4. So, I have been on Kit Kat for two days and I love it. It has fixed multiple issues on my Note 3 and my daughters S4. The really funny thing is, Verizon’s software still says my phone is running the MJE firmware and is update. But my phone says otherwise.

    • Ben Ninety-four Nunez

      Check ota…it came in for me about 1hr ago..

  • Joseph White

    Just went through the VZW SUA and it said my 4.3 phone is up to date. I see some people in the comments agreeing that this story is true, or was true. Apparently they’ve pulled it or it is not available to everyone. Very disappointing.

    • Justin

      It’s probably because everyone is hammering it trying to get it. Keep trying in a bit.

      • Joseph White

        Tried over a dozen times spread out since this article was released and it always says my firmware is up to date. This was a limited roll out not a global one.

        • Justin

          Right on, glad it’s there now. I’ve had it since early yesterday morning and it’s been great. I just now hit 52 % battery after 24 hours. I’ve enjoyed it and it’s definitely smoother. Ram was free’d up from 2.3 to 2.7 gb roughly. As well as some free’d up on device storage. Enjoy!

          • Mark Sobczak

            Hello all Verizon Users….. Just got the update over the air. Confirming that it is available. Had to manually check for updates three times and it finally found it. Hope this is worth the wait that we have all had to endure. Cheers!

  • ns189122

    This method didn’t work for me, unfortunately.

  • B.G.

    How do you get the VZ Upgrade assistant on a mac? The directions from VZ don’t seem to work.

    • Glendon Lowder

      These are for the VZ update utility:
      Read and follow this: http://www.verizonwireless.com
      Then read and follow this: http://www.verizonwireless.com
      (The instruction for Mac are ~half way down the page.)
      The Samsung Kies 3 can be found here:

      I don’t think it will find the update. Mine didn’t work either. I think either the update was “pulled” or rumor has it the OTA will be available tomorrow. (fingers crossed…) Hope this helps.

  • Aaron Martin

    I downloaded the update with VUA and before I hit upgrade now in the bottom popup box I plugged my phone in and the update went away.. and now both kies and VUA say my phone is up-to-date! WTF 🙁

    • Justin

      Reboot your pc and phone and then try it again. That might help. Or its just because everyone is hammering it right now trying to get it. It’s been really good for me. Been running it for 6+ hours with no problems.

      • Aaron Martin

        Still no go.. tried on 2 pc’s now rebooted and reinstalled both kies and vua.. oh well. I’ve waited this long why not wait another MONTH! lol

      • Jason Blomgren

        Rebooting did nothing. Looks pulled.

  • John Dishman

    My wife and I both have Note 3’s and mine updated on Verizons download manager just fine, however 30 minutes later I tried to update my wife’s phone and both kies and Verizon manager says her phone is up to date. Who knows, Verizon is a mess.

    • Justin

      Try rebooting your pc and your phone first. Then try plugging it in again.

  • jboogie1289

    So I’ve read on some of the other carriers forums that there is a Google launcher within the 4.4.2 update. I didn’t see it in the Vzw update today, or is that something that we aren’t getting??

    • Justin

      Download the apk from the gapps early website. It’s not built into this build. I heard the US cellular changelog mentioned being asked to use the OK Google hot word on the home screen but it isn’t in this build.

      • jboogie1289

        From where? Gapps + Google Apps? Or I guess I could search DL and see if I can find the article and download it from there. Thanks tho.

  • Rachel

    Pretty good update. Has flaws though, my keyboard works only half the time now and it doesn’t like to unlock.

    • Justin

      My phone unlocks faster than 4.3 did and it unlocks every time. Your on the 4.4.2 vrucnc4 build? Are you using the stock Samsung keyboard? SwiftKey works great for me on my Note 3. I’ve got no complaints so far after 6+ hours with it.

      • jboogie1289

        Yeah, vibration seems a lil stronger as well. No issues as of yet. I don’t take back anything I said about lil red! Lol.

        • Justin

          lol yea everything I said bad about Verizon I still don’t take back haha this should have been pushed sooner!

  • Jeremy Sims

    Verizon Kit Kat update 4.4.2 is working perfectly, no issues. Galaxy Note 3

  • Ryan Thomas Mendelowitz

    mine says its up to date

  • podor

    Didn’t update on either.

  • Chris Johnson

    It showed up for me earlier, but u needed to charge my phone (was at 43%). Went back up after getting past 90% and now it says it’s up to date. I guess I just can’t get a break with this update.

  • Jane Brommel

    I do not have it on Kies OR VZ upgrade assistant.

  • charlos30

    Did this really work for anyone else cause it sure as hell isn’t working for me.

    • jim

      Worked for me

      • charlos30

        How did you get it to work?

    • Colin Huber

      I got it working.

  • Nick Clark

    Update and say goodbye to your battery life.

    • Justin

      I updated (4.4.2) six and a half hours ago and I’m still at 86%. I’ve browsed the Internet for just over an hour, updated apps on Google play and made a few phone calls with onscreen time of 2 hours and 3 minutes.

    • Colin Huber

      Yeah, I don’t think there’s much accuracy to that. I’ve noticed no difference in drain.

    • e-man

      Totally. If I wanted battery drain this bad I would have bought an iphone…or kept my galaxy nexus. Very disappointing.

  • charlos30

    This doesn’t work. I’ve tried through both.

  • B.G.

    I’m guessing verizon messed up something and is stalling…

  • Aaron Martin

    I’m downloading the update using verizon upgrade assistant no problem.. just gotta wait till it finishes downloading then connect the phone to my pc and upgrade to KK 🙂