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Verizon 4G LTE Outage Hits Eastern U.S. – How is Your Data Connection? (Updated)

We’re getting word into our inbox and on Twitter that many of you are without 4G LTE Verizon data on the east coast (some for hours). Folks in New York, New Jersey, DC, Connecticut, and more are all experiencing outages. Verizon support is reportedly telling people that the east coast is indeed experiencing issues. As always when we see an outage, we like to have you take to the comments to share your status. Are you having 4G LTE data issues with Verizon? If so, where are you located and how long have you been experiencing the down time? We’ll update this post as we know more.

Update 6:22PM Pacific:  Some readers are reporting that LTE connectivity has returned. Keep us posted in the comments and on Twitter.

Update 7:07PM Pacific:  Verizon confirmed to us that there was an outage, though it was supposed to have been resolved “quickly.”

Update 11:00PM Pacific:  From what we can tell, service has been restored for most people. If you still believe that you don’t have LTE, a restart may help.

Edit:  Dropped the post in the timeline a bit, so that folks in the morning aren’t greeted with a scare.

Cheers Lonnie, Jerry, morris, and everyone on Twitter!
  • Lost in CLT

    Charlotte, NC is seeing 4G lte outages as of about 3 weeks ago. Cannot even connect to Facebook in total coverage areas. Read an article that the merger with Sprint is causing massive overload of users and thus some are being forced into 3G mode, which I am experiencing and FURIOUS about!

  • Jane

    Data is out in Tampa. I haven’t had any service since about 7:45 this morning and it is now 3:11. So frustrating!!!!!!!!!

  • kelly

    4G keeps dropping down to 3G in Northeastern Pennsylvania as well. its been almost a week!

  • Service was spotty for me as far west as PHX.

  • Gerald

    4g Lte out or spotty in York, PA since 12/19 in the eve.

  • Hiran

    Detroit, Livonia Michigan. Was about 9am Friday. Update me about the 4G LTE including airport. I have problems in the Detroit Metro Airport.

  • W. Clark

    I’m having little to no LTE in Miami

  • Discreet ME

    I am not getting 3G or 4G in NJ. Called Verizon and it was escalated to tier 2 and after a factory reset, the engineer escalated to Networks. I got a call 2 hours later and they said they are still researching. I thought it was the 4.3 update I installed yesterday around 1:30pm (Successfully I might add). My wife and I both have VZW Samsung Galaxy S3’s purchased together. She is not updated but since we’ve been at work all day, she hasn’t checked if she has 3G or 4G.

  • Mike Hilal

    Did not go down here in Orlando, FL

  • VZWCustomer

    I am in Denver, CO and have been without 4g service for about 1 hour now.

  • Koo Tran

    Still no 4G in Fredericksburg, VA.

  • Masta Marc

    Mine goes out everyday. It’s werid. the phone says LTE, with 3 bars.. But data doesnt work. No websites open no apps that use data load… This has been happening for a while.. Only happens with LTE, not 3G

  • Jeremy Wray

    Everything was fine last night but I completely lost data this morning. I haven’t had a data connection for prob 10-15 min now.

  • My data is still down. I cannot even browse a page. It’s been happening past week. I live in Wash DC area.

  • chitman17

    Still out in NC

  • David Heindel

    4G out in Syracuse, NY.

  • Ken Bosse

    Was having trouble last night in Northwest CT, seems to be ok now in Danbury

  • Patrick Pryor

    Still out in Old Lyme, and Connecticut

  • dave

    My 4g has been down since last night in Columbus, OH.

  • Justin Strickland

    But what happened to cause this? Was it expected, but it just took longer than expected? What’s the deal?

  • yummy

    Lost in Vermont, 8-8:30p, 12/19

  • WCM3

    Oh thank god. I switched from my G2 back to my moto x last night and wasn’t getting any 4G in eastern PA. Thought I messed something up.. looks to be back to normal

  • Aaron Birnbaum

    Couldn’t connect to data at all for about 4 hours this evening on Long Island. Glad to see it was vzw and not my gnex

  • FAL_Fan

    VA Beach / Chesapeake were out for about an hour! I thought maybe my custom rom was bugging out, glad to see that wasn’t the case!

  • Koo Tran

    Not getting 4G in Fredericksburg, VA at the moment…

    • FAL_Fan

      Yeah? Got regular coverage here in VA Beach right now, didn’t earlier between 1900 something and 2000 something. Had it since then just fine.

      • Koo Tran

        Yeah, still no go here. It’s late though so it doesn’t matter. Probably be up in the morning.

  • Jeremy Wray

    I was steaming music from about 7pm to 12am at work and while i wasnt looking at my phone much during that time i never noticed it drop to 3g or hiccup while streaming. Atlantic City here.

  • OOOOOOHHHHHHHH. So That’s what that was! There was about an hour where I was pulling my hair out trying to figure out why I couldn’t tether to my laptop. I damn near reformatted the thing. (NYC)

  • Doug Fresh

    Wheres the download …I can’t wait ..4.4

  • saj001

    Northern Virginia, out from around 7 to 10. Back up and running.

  • NexusMan

    Mine was down too. Lost it while tinkering with my Moto X. I was scared it was something I did.

  • Mike McDaniel

    LTE is blazin in Tallahassee, Florida.

  • Guy

    Lost it in Cherry Hill, NJ area for about an hour or two. Back up again.

    • Guy

      Also did not have 3G or 1X. Was completely in the dark, only was able to use wi-fi.

  • Erika J Duggan

    Data is still out for me in VA Beach has been since 7 pm

    • FAL_Fan

      Really? I was in Greenbrier and lost it at around 7 until just after 8, had it ever since though

  • tom

    4g works in south florida.

  • Lucky Armpit

    Garner NC here, all is well. Never lost connectivity that I’m aware of.

  • Ratamacue2

    Philadelphia area was out, but back up now.

  • tyguy829

    3g only in providence ri

  • Joshua Bartlett

    Newport PA, I was out of service from 7pm to just before 9pm. 4G is up snd running now. SGS3

  • Jay Ochs

    jersey shore here, been fine all night…then again, “fine” is relative to what it usually is….meaning, my LTE gets about 4mbps download on a good day. gotta love the nation’s most reliable and fastest LTE network, right? *rolleyes*

  • hrk

    I’m in pa and haven’t had any problems yet

  • RobTheIcon

    I’m in West Chester PA & no issues.

    • Ian Case

      In Pottstown with no issue also.

    • kixofmyg0t

      Man I remember when I used to get those speeds. Now my download speeds are far worse than your upload. Its not just me as every one of my coworkers with Verizon have crap bandwidth now. Talking less than 1Mbps down.

  • Chris VanAnden

    I’m in NNJ and it never dropped out for me, at least not that I noticed. But I’m also near Jersey City/Hoboken and can see NYC. It’s rare for us to not have service.

  • TC Infantino

    Ah, that is what my problem was. I just got the soak update of 4.4 on my Maxx this afternoon before work. I installed it and it seemed fine after the reboot. I got to work and when I tried to use my phone to check my email, I noticed that I didn’t have any data connectivity. I rebooted a couple of times and eventually I got 3G. I set the phone aside thinking that the 4.4 upgrade had a glitch in it and I would need to check the moto forums when I got off work. Just read this article and checked my phone, 4G is back, tested and working fine for me in Harrisburg, PA. Thank you DL for helping relieve my worries of a broken phone.

  • Chris

    LTE is out in Fredericksburg, VA (At least 5 miles west of I95 off route 3) xt926

  • russ8128

    I’m on Long Island and have been out since 615 on both Windows Phone and Android. The Windows Phone came back at 830 but the Android is still out (Nokia 928 and Samsung S3).

  • Jeremy Gross

    really slow in north jersey

  • nosedive94

    I’ve had very, very spotty LTE today, but I’m in CO so it may be coincidence.

    • Ben Murphy

      Not just you. Spotty here in Denver all day.

  • SRD

    Completely lost data coverage in NYC (in both Manhattan and Queens) on my Droid RAZR Maxx for over two hours today – first lost it at 7pm and it came back some time after 9pm. Verizon is the worst.

    • AnotherAndroidKid

      I had mixed results. GNex maintained connection, the S3 was down to 1x. Back now as you report. (Westchester)

    • Dethsesh

      Your data connection was down for 2 hours and Verizon is “the worst”, can you even recall when the last outage was?

    • pizzaparties

      Mine was out for about 90 minutes starting around 630 in north Brooklyn. I was so freaked out because I just updated my S3 to 4.3 a few hours before.

  • Evon

    Was out for about an hour, located in VA. Not just 4g outage — during downtime we were roaming on a non-verizon tower with 1x service so we had no 3g either. Service rep at Verizon said it was affecting people in the southern states and as far west as Nevada and Texas.

  • Bill Mattheis

    I honestly just thought it was me. Out in Pittsburgh for a little today but back on now (9:42pm ET)

  • Kevin

    Had no 4G about an hour ago but do now in NYC.

  • Mattock

    sorry, we are phila/delaware

  • Mattock

    I lost data on my galaxy s4 and my daughter who was right next to me with her Iphone 5s never lost her connection at all

  • hyperbeatser

    so much for america’s most reliable network – good 97% of the time, completely fails the other 3% of the time

    • Ryan

      Its nothing like other carriers and seems it been fixed in a matter of hours. Sometimes stuff like this is good so people can see the world and not their 5 inch screen.

  • Lambo

    never lost it (Philly/South Jersey)

  • OneForTheGoodDays

    I thought it was just me earlier… but at like 8pm EST on the dot I was still pulling 3G. Now back to LTE.

  • shane1

    4g back here. Costumer su0port said it was my phone at first. Phone service is crappy though a lot of static

  • scrillakev

    I just noticed 4G returned to my area (Queens NY) I was a bit paranoid, I thought I messed something up by flashing my phone to AOKP. Glad to know it was Verizon’s issue.

  • Josh Smith

    Ny state is out. Needs to be fixed asap 3g is unacceptable!

  • Dominick White

    No issues here central ny(Auburn)

  • z32589

    4G was out…then 3G went out. But I now am at -108dbm on 4G. That’s low for me in here in Central Jersey, but at least I got LTE back. I was on WiFi anyway, so it won’t matter.

  • Josh Smith

    Upsatae ny is out…

    • Dominick White

      Where in upstate new York are you?.. I am in auburn ny with no issues

      • Josh Smith

        Was in schenectady…nothing. now in ravena 15 mins from albany and only getting 3g…..

      • Fatmike63

        I’m in Buffalo and my DSL has been totally out for a full 36 hours now

    • Spider210

      Waaaayyyy Upstate NY 2 hrs north of albany is out! Tech support said my sim was bad, sent me one and then told me there was an alert….

    • art

      Upstate ny. Roc. City .. 4G all day long.

  • Spider210

    Confirmed issue still persists!


    Fine in southern Ohio. Though that’s technically Midwest. So, the cutoff must be east of Ohio.

  • samari711

    My Moto X couldn’t even get 3g an hour ago but my iPhone said it had LTE the whole time. I’m in Fairfax VA

  • eldiablo2us

    lost it for an hour just outside nyc, looks to be back

  • Tom Luley

    Data has been in and out…spotty for Central NY

  • Alex Serafin

    Have data in PA

  • Matt Hoenig

    I’ve been rocking back and forth between 3G and roaming here in the Boston metro, been like this for almost 3 hours

  • Steven Elliott

    Lost it in central Connecticut for about 20 minutes.

  • blackcatroad

    Virginia beach is 3g all over. Thought it was bad radios in the new s3 4.3 update. Lol. Glad its not I think.

  • Lolz

    They just lit up 4G LTE for my town today(around 4pm this afternoon). Cruising since!

  • William_Morris

    No problem in Northwest Florida… Still have 4G and tests plus internet browsing still show great performance.

  • seeingwhite

    I have had someone else confirm that 4G on their iPhone works, but not on their Android-based phone. How weird is that? Can anyone else confirm this?

  • Ed Cerqueira

    This literally happened right when I was about to leave from Christmas shopping at a new place and I needed GPS to get back home. Waze couldn’t load a route for me, and all I could think was HOW DO I NOT HAVE SERVICE, I guess this explains it =/. Thankfully I found my way to the road I needed to get on, eventually. This was around the Cross County area of NY.

  • My daughter was in Towson MD (Baltimore)a couple hours ago and was having issues. No problems here in upstate SC.

  • Rodeojones000

    Northwestern Wisconsin here. Not a single 4G issue.

  • seeingwhite

    Down in Central Virginia.

  • StargateNH

    Im good in central New Hampshire.

  • John Jutras II

    lost mine for about an hour in mass. its back now though

  • Tethered off my LTE connection in New Hampshire, working better than ever actually!

    • Derek L.

      That’s because the others have lost their connection. :p

    • Marikel

      Mine never went out either. Weird.

  • MatthewSimmons

    No problems here, SW Michigan.

  • StuckOnVerizonForever

    Good down here in florida. Technical problems happen so if it goes out. Ive got wifi.

  • Robert Willis

    Skippack, PA 5.22Mbps DL, 4.55Mbps UL at 62ms ping. Pretty weak but its always about this weak at 2 bars of 4g on my GNex.

  • WORM

    4G is fine around me (Suburbs of Boston)

  • Derek L.

    That’s funny because I’m experiencing an outage on AIO Wireless/AT&T. Does anyone know what’s going on?

  • Richard Giordano

    I’ve been experiencing A problem with my devices connection here on long island. My Droid maxx has been stuck on 3g from 1-3 bars and just 2 min ago got connected back to 4g LTE wit 2 bars

  • Bradley Albert Nemitz

    Data is out in Richmond, VA. Dropped off about 2 hours ago for me. Called Verizon and created a ticket about an hour ago.

    • TheDrunkenClam

      I have had 4G all day here in Richmond.

    • Ayush

      I can second this (I’m in the west end/Short Pump area). Just got off the phone with an agent and he confirmed there is an outage “affecting 95% of the east coast”. He wasn’t able to give an ETA on when it will be back up, but he said it has been “elevated to top priority”.

      • elyssa doom

        ooh that’s good, i’mma use that next time

    • Narflar

      Been down for me in southside and churchill all evening. Seems to have just come back up.

    • Eric R.

      I thought my DNA was broken or the update had an issue/bug

    • 1bad69z28

      Nothing like being on the West Coast, Sunny skies, warm weather, tropical drinks and Oh 4G LTE 🙂

    • LiterofCola

      That’s odd, was fine in DC.

  • BloodiedWraith

    It just came back about 10 minutes ago here in Middletown, NY – was out since 6:30ish.

  • sr20s13

    i’m about normal just got 19.96DL 3.5 upload 75ping but i’m in the middle of no where lol

    • sr20s13

      Northwest Connecticut no one lives here

  • mog386

    I’m in Parsippany, NJ and 4G is fine here and it never went out.