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You Can Now Make Calls in Google Hangouts, Continues to be the Future of Google Voice

Screen Shot 2013-07-09 at 2.43.17 PM

This afternoon, Google announced that making calls through Hangouts will go live over the next couple of days. Since the move from Google Talk to Hangouts happened shortly after Google I/O, we’ve been anxiously awaiting the return of calling through Gmail. To make up for the wait, Google has gone ahead and made calling “better than before.” 

When the new calling goes live, calls to the U.S. and Canada will be free from “all countries where Hangouts calling is available.” International calling will remain as cheap as ever.

They also improved the desktop calling experience by allowing you to add multiple phone numbers and video participants to the same call. For those familiar with video Hangouts, the sound and Google effects are there as well. See the top image to get an idea of how that will work.

To make calls (once the service is live), you’ll see a new phone icon in Gmail or a new “Call a phone” menu in Google+ and the Hangouts Chrome extension (all pictured below).

Screen Shot 2013-07-09 at 2.25.28 PM

On a last note, Google reminded us today that “Hangouts is designed to be the future of Google Voice.” They didn’t mention Android or the Google Voice app anywhere in the announcement, but if calling has come to Gmail, G+, and Chrome, we’ll keep our fingers crossed for it arriving before long on mobile.

Via:  Official Gmail Blog

  • Elliot Kotis

    SMS Intergration please, many people aren’t up to date with these things as me, so I wanna be able to message them with Hangouts, plus, Hangouts is Ten times better than any SMS app.

  • yungqb7

    where’s the SMS support? That’s all it really needs to kick off and then you can add calling and etc afterwards since more people will download it.

  • Kane

    The name “Hangouts” sucks and “Market” made more sense than “Google Play.” That is all. KTHX

  • davidns

    google, where are contacts statuses!?

    • Fresh360

      Its a green line under the persons pic when they are online via web, unfortunately no such implementation thru mobile.

  • Reading this story made me go to Google Voice and buy calling credit and cancel my conventional calling card. But I wonder how does calls through Google Voice works even without data connection. And what happens if I somehow logged out of Google voice app and have no data connection; will I still be able to make calls? Anyone has any ideas?

  • ndog21

    Will I be able to use my Sprint number like with Google voice?

  • TheCheapGamer

    Please no.
    Keep Talk (Yes, I refuse to update) and Voice separate.

    I don’t use Hangouts or Google+, I don’t want any of it combined together.

    • Malcalevak

      I personally wouldn’t mind them being combined (though I can see the G+ requirement being an annoyance), but I’d want them to make a real combination of the two. Retain things like the ability to set and see a “status” for those people who want it, allow seamless integration of the chat & sms (&mms) features, etc. What we’ve got now is more like a downgraded GTalk with a better interface and some additional functionality, but it could be so much more…

  • FknTwizted

    I wonder if this will eliminate the need for apps like groove ip.. and wondering if it will allow to make and receieve via your network and wifi.

    • google voice did that already

      • NotTheTodd

        except it didn’t because Google Voice still uses your cell service and minutes, hence the need for apps like Groove IP.

  • slik101

    First let us be able to zoom in on pictures :/

  • Anon

    This doesn’t seem to be “the future of Google Voice”. It seems to be an entirely different product.

    I liked the concept that Google Voice offered me. A different phone number, that I could use instead of giving out my cell number, that supported text and visual voicemail. Hangouts looks like some sort of Skype-y social-networky thing, which is completely different. It makes my phone MORE public, when I used Google Voice to make it less so in some ways.

    All I ever really wanted from GVoice was for them to add MMS, and I’d have been a happy camper. I’m not sure I want what Hangouts is offering.

    • I dont see why it cant be both. Why do you think a “Skype-y social-networky thing” is mutually exclusive to having the Hangout app on your phone and computer allow you to make outgoing and incoming calls?

      • Anon

        The moment they add “social networking” to this app is the moment I’m concerned that what I originally used Google Voice for is gone:


        I don’t want a social-networky thing because I don’t want what I use Voice for to be associated with social networks. Of course, Google is moving in that social network direction of making everything accessible everywhere (like Facebook) so I guess I’m not surprised.

        • Youre right that’s a pretty good point. If you’re using it as a “burner” number, then i guess it kind of breaks when your face is attached too it. BUT i think this is a better move for the masses.

    • This will replace GV and I don’t see how you’re losing anything. You’ll likely still need the equivalent of a GV number to make calls and people you call on a phone will only see that number. No different than now. However, you’ll gain all the other hangouts type features like group chat/video calling etc.

      • MikeCiggy

        I don’t see the ‘having a separate phone for hangouts’ thing happening. They have already had everyone using hangouts register their numbers cell numbers with them. That’s the loss. Not that I’m complaining.

    • Ryuuie

      Voice is broken compared to…well..every other Google app. For example, Voice has horrible lag for sending SMS, Hangouts doesn’t. Voice doesn’t do MMS unless one of the participating parties is on Sprint, Hangouts does MMS no matter what carrier.

      If you’ve ever gotten the message that your text message is “in queue” and stays that way for HOURS, you’ll know what I mean.

      There’s no reason to think Google will remove the ability to block numbers, listen to voicemail, or anything else that Voice does that Hangout doesn’t.

      There is, however, reason to think that Voice will soon cease to exist.

  • baconslayer09

    Wake me up when you can text through it.

  • brkshr


  • Wazzifer

    I just want contact to contact calling like the old Google Talk. Is that much to ask for?

  • sc0rch3d

    i still can’t figure out why incoming calls ring first in Hangouts in Chrome then to my phone afterwards

    • Tommy Thompson

      It’s able to connect faster than your phone?

      • niuguy


    • tyguy829

      THIS. and it’s not like 1 second or something. Sometimes it is as much as 8-10 seconds

    • furryfrog

      Same here. Also, (at least for me) there’s no caller ID. All my contacts are in Google’s hands, how does hangouts not cross reference the the value of my contacts’ phone numbers when recieving an incoming call?

      • SchwannyT

        What is your ring routing? Mine is Phone first -> Compter -> Voice Mail. If it gets to my computer then its already rang my phone 5 times….

        • furryfrog

          I don’t think this is a setup option. You can change whether to have GV ring other phones if someone calls your cell (not GV #). Or is this not what you’re implying? Anyway, I experience what sc0rch3d and tyguy829 are alluding to.

  • Justin Barrett

    This is why the Google Voice app hasn’t been updated. They’ll ditch it soon and let you make calls/text through Hangouts.

    • Cowboydroid

      And what will handle voicemail?

      • Kevin Lauscher

        hangouts, try and keep up cowboydroid

        • Cowboydroid

          That’s nice. I ask a simple question, and get a snarky response in turn. Is that how you talk to strangers in real life?

          • instrument

            probably only when they ask painfully obvious questions…just a guess.

          • Cowboydroid

            So it was painfully obvious that Hangouts would have integrated voice-mail? Excuse me for not having the clairvoyance to realize such a “painfully obvious” fact.

      • FknTwizted

        im sure they will integrate it in a similar fashion via gmail where it will be sent to you and you can hear it as an mp3 and have a read out as well.

  • About time! I rely on Google Voice for my calls when my cell phone is on the charger.

  • bboyairwreck

    Cool but they just really need to integrate SMS with Hangouts already. They can take out iMessage, BBM, even WhatsApp easily if they made it truly universal.

    • I’m with you. Love taking and making calls from my desktop.

      • JonathonFlores

        Do you think people upvote you just bc youre Kellex? lol or bc you actually have valid points and/or good comments? (not saying that you don’t by the way)

        • Elliot Kotis

          Do people just upvote you bc you are Guest? or because you actually have valid points and/or good comments? (not saying that you don’t by the way)

      • SkylaC90

        you and me both Kellex, right now all I can do is except calls via the hangouts extension whenever someone calls my google voice number which i’m sure is just probably some legacy voice/talk system.

        • decidedtochangename

          Chrome extension?

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          I wonder if this will eliminate
          the need for apps like groove ip.. and wondering if it will allow to
          make and receieve via your network and wifi.

    • Elliot Kotis

      They have confirmed this is coming, but not when. PLEASE COME IN THE NEXT UPDATE :'(