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Giving Credit Where It’s Due, Verizon Turns Into an Android Update Machine

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I’ll admit that I’m one of Verizon’s biggest critics when it comes to the rate at which they update their Android smartphones to new software. They are unbelievably  slow for the most part. In fact, I’ve pointed it out a handful times, particularly with the Galaxy Nexus and the amount of time it has taken to update a device that should be the easiest of all. But we also know that Verizon stands firm on their update practices, which have a reputation for being the slowest in the business. Their network is reliable, maybe even the most reliable after all, and they attribute parts of their success to their testing practices. But something seems to have changed in 2013. I ran through a list of updates released by them this year, and the number is impressive. 

I count 17 different devices receiving updates since the beginning of the year. The original Incredible, Thunderbolt, Lucid, Galaxy Note 2, Galaxy Tab 7.7, RAZR HD, Charge, RAZR, DROID 4, Galaxy S3, Galaxy Stellar, Intuition, Rhyme, Incredible 2, Rezound, DROID DNA, and Galaxy Nexus have all seen some sort of an update over the last three months, many of which were major.

Now, it’s not all positive just because it’s an update. Devices like the Thunderbolt were promised updates back in the summer of 2012 only to finally receive them a short few weeks ago. Hell, the original XOOM 4G LTE still hasn’t received Jelly Bean and it’s technically a “Nexus” type of device.

But if we overlook those few, even I have to give props to Big Red for getting the job done as of late. We can’t seem to go more than a couple of days without seeing another approval on an update for a different device. In the last 10 days alone we have seen updates for the Charge, RAZR HD, DROID 4, Galaxy Nexus, and original RAZR. Three of those updates were major (two to Jelly Bean and another to 4.2.2).

We aren’t sure if Verizon’s update process has been streamlined recently to be more efficient, if manufacturers are finally getting the hang of this update thing which in turn means submitting better builds to Big Red’s testing team, or if there was a stockpile of updates that are just now seeing mass approval. As surprising as this may sound, I’d lean towards one of those first two options.

If you look at the Galaxy Nexus and its recent move to 4.2.2, Verizon took just over one month to get that update ready and push it out. Sure, they managed to skip three other updates along the way, but if you look strictly at 4.2.2, which was released by Google around February 11, Big Red managed to fit it into their update schedule, which included another dozen or so devices, and still push it out five weeks later. Not bad, if you ask me.

So from one of the most annoying and at times harshest critics in the wireless industry, all I can say is, great job, Verizon. Keep it up.

  • I’ll never buy another Motorola product, or a verizon product after the lack of support I’ve received on my Verizon 4G Xoom, or my Motorola Atrix 4G. Too may promises made and then backpedaling.

  • Yay showing some love for the Razr Maxx HD.
    Really wish I could have that phone.

  • dquicknc

    I can’t wait to upgrade my Bionic in May! Had to get a like new replacement because of so many problems and the replacement is not any better than what I had!

  • Dale Burke

    They only seem to be concentrating on the phones that are bringing in the most revenue which just goes to show the squeaky wheel gets the grease so to speak, the other phones that also deserve as much attention that people spent hard earned money on should get the same consideration but sadly get ignored…………..

  • TwiggLe

    I’d like to see some updates for my LG Spectrum 2 not sure if it’s on Verizon’s side or LG’s side.

  • romma

    Incredible 2 is suffering on GB.

  • What about the Bionic? My Razr Maxx HD May be sitting on 2.16.6 (4.1.2) but my Bionic is still on ICS.

  • Angelo Alexander

    Verizon/Google deserves big props for getting the Galaxy Nexus – a phone many had left for dead – updated to the freshest version of Android. It may be too little too late for me personally, as I’m fed up with Verizon’s controlled network (no Google Wallet), slow updates, and lack of GSM/HSPA compatibility in their phones when traveling abroad (although the newer batch of phones seem to address this last point), so I’m planning on switching to T-Mobile when they roll out their LTE network. But let’s see if Verizon can shape up over the next 6 months.

  • Richard Yarrell

    Let’s not get beside ourselves after years and years of crappy update abilities. Much more time needs to be given on this issue. Verizon fan boys looking to act like Verizon has changed nice thought but the proof is in time.

    • squiddy20

      This coming from the idiot who was a Sprint fanboy, then a Verizon fanboy, and is now a T-Mobile fanboy. -_-

  • cawrestlingfan

    Im annoyed im still running 4.1.1 and no update in site for my Verizon Nexus.

  • zombiewolf115

    they have been updating a lot of phones. yet still not the droid bionic =.=

    • JoshGroff

      Be patient young grasshopper.

  • They spend all this time ‘testing’ and there’s still more than a few complaints about the latest updates to the RAZR and Droid4.
    In fact, I hear less complaints from the Android users on other networks who get their updates quickly.
    I still say they’re doing it to force you to get an OS upgrade by buying a new phone (and a new contract extension to go with it)

    • Derek Edwards

      I don’t think they spend that much time testing. They probably put the update into the hands of a few employees who may or may not use the phone as their primary phone. Once all the big bugs are kicked that you can find with an hour of usage and they make sure they get all their VZ BS in there, they approve it. Just takes several months to get a couple hours of testing done per device. I can almost guarantee there’s no big resources put forth on this.

  • dwboston

    I refuse to give VZW an ounce of credit when my 4G LTE Xoom is sitting here still on ICS, 8 months after the WiFi Xoom got JB. I’ll never by a carrier-linked tablet again and will never do business with VZW again. You know a company is bad when it makes AT&T look good in comparison.

  • dafadfsa

    Their network is reliable as long as you don’t live in a “fringe” LTE/CDMA area. In those areas, your phone goes from very reliable to completely worthless.

    You almost have to force your phone to use LTE or CDMA. If you leave it on auto, you can’t do a damn thing. My phone was worthless when leaving work because I live in the suburbs where I’m juuuuuuust outside of LTE’s coverage. The phone fights with the network until I get slightly into town a little more, then it works fine.

  • Derek Edwards

    I totally disagree with this assessment. Just because they have pushed out a few updates that should have happened over the last 18 months does not mean they deserve credit.

    They get credit for fulfilling some of their promises, very late. I was with VZ when the droid came out and that was awesome and pretty much a developer phone. It was unlocked and very easy to hack.

    I think that was the first/last unlocked phone on VZ. I truly feel sorry for the people who have to put up with that kind of service. Don’t get me wrong. AT&T, T-mobile, and Sprint are hardly any better at updates, but at least you can do unlocked GSM on AT&T and T-mobile and AT&T’s network (even NON LTE) is nipping at the heals of verizon.

  • DanWazz

    Good job doing your job, Verizon!

  • EG

    Yeap, pushing them out! Where’s the Bionic,Again??

    • Should be next up since the Droid 4 just went out. At this rate, I’d say within the next month or so.

  • Credit? Verizon? Sure….

  • droidbeat

    Now time for 4.2.2 on Droid DNA.

  • The reasons I can guess is

    1. Success of Nexus 4.
    2. Success of T-Mobile’s Truly Unlimited plans.
    3. More verizon users trying to port out due to lack of updates.

  • Mrnexus

    Ok so I got the update to pop up using that force close method but after it downloaded and came to installing, it aborted due to some verification error. Pls help! 🙁

  • Dale Johnson

    After 2 day’s with an iphone 4, I’m happy with my Verizon Gnex! Love android anyway you slice it. errr get it!

  • Dale Johnson

    After 2 day’s with an iphone 4, I’m happy with my Verizon Gnex! Love android anyway you slice it. errr get it!

  • NexusMan

    My Incredible still broken after update.

  • Meh. Droid 4 took a long time to get 4.1. Meanwhile, we’ve got nearly fully-functional 4.2 ROMs that have been going for months.

  • Sellout!… er, actually… I’ve been pleasantly surprised by the updates coming out the past few weeks. Hopefully this trend will continue. (doubtful, but a boy can dream)

  • Hatyrei

    Meanwhile HTC Incredible 2 still didn’t get official ICS update as Announced by HTC! Instead they give us minor update…rofl! WHAT A JOKE! Will never buy any HTC devices again on Verizon.

  • I still haven’t seen the 4.2.2 on my G Nex

  • Maybe just maybe….in some way…they finally got tired of All their customers Bitching about how much they suck. Maybe it struck a nerve…. Na..what was I thinking?

  • Tony Allen

    Yeah, credit goes where it needs to in this case. They’ve been an OTA machine here lately.

    “Hell, the original XOOM 4G LTE still hasn’t received Jelly Bean and it’s technically a “Nexus” type of device.”

    Can’t say I’d be too upset about this though if I were a VZW Xoom owner, the device didn’t benefit at all from 4.1, quite the opposite.

  • Bionic

    You can thank google for this. They did some arm twisting.

    • wm snyder

      proof? i smell a scoop!

      • Bionic

        No proof needed. Its been pretty well documented that Google hast been happy with Verizon and their updates.

        • wm snyder

          arm twisting?

  • I’m curious to why all the updates are pouring out all of a sudden? Was the slow, old person who managed updates recently fired and replaced by a new, young person who actually has knowledge of how to get updates to the masses?

  • wm snyder

    if you don’t have anything good to say……….hum …hummm…humm..lol

  • Keith

    Still haven’t gotten the nexus ota. Phila.

  • john


    • wm snyder

      John is no longer amongest the living he was stuck by lightning….pause

  • Artune

    Yeah I have to tip my hat but don’t give them too much praise. Verizon has themselves looking like the hero who saved the day when they were the ones involved with making it hard. Doing a bunch of updates all together makes them look good but they’ve been withheld for so long…

  • Bionic?

    • Bionic

      April/early may

  • saint_stephen

    Wait… We’re giving them credit for finally releasing in mass all of the updates that should have come out months to almost a year ago?! Wow, they got all of them done at around the same time, but they are still LATE.

  • WickedToby741

    I’m ready for a Nexus at year end compatible with Verizon’s LTE service. Since Verizon’s LTE network will be as large or nearly as large as their CDMA network, a CDMA chip won’t be needed and Google could launch a new Nexus compatible with AT&T’s and T-Mobile’s GSM/HSPA+/LTE networks and Verizon’s LTE network without making update compromises.

  • Erich

    As an Android nerd, I love updates, as a VZW tech support rep, I hate updates. People call in whining because the phone updated so, it’s obviously our fault that something isn’t working now.

    • RoadsterHD1

      LOL 🙂

    • wm snyder

      verizon needs to standardize their requirements so they don’t have to test them

  • Joeacc

    The reason Verizon is doing the updates faster is to benefit Verizon by shutting down the free Hot Spot App’s on the unlimited plans.

  • ScoopMag

    My RAZR MAXX is still not updated. I’m not counting my chickens here just yet.

  • Still waiting for mine on my Gnex

  • I’ll give Verizon props when I get the official Jelly Bean release on my Droid Bionic,,,,

    • RoadsterHD1

      HERE HERE……. I agree.

  • Silver Veloz

    Kellan, I knew you were biting your tongue not mentioning The Bionic. LOL. The smartphone no one likes to talk about. But you know someone was bound to bring it up on the comments. Big Red needs to show some love to the Bionic and be done with it.

  • enigmaco

    Until they update my Droid 3 they are public enemy #1 in my book, to hell with thee verizon to hell

  • Finire

    I think we’re all hoping that Verizon keeps going along this new trend that they’ve stumbled across, and this isn’t just a fluke.

  • Chris Hollenbeck

    They have improved, but could be better. If it’s a Verizon staffing problem they can set aside some of their 1.83 billion dollars in profit last year and work on getting a bigger update department.

  • Ed Williams

    Just like people who brag about taking care of their kids and want a cookie for it, I don’t give credit or props for something you should have already been doing in the first place. You get those when you exceed the expectation of the expected.

    • Trevor

      I agree completely, except in this case, our expectations have been so low for VZW, that they actually did exceed them. The sad part here is that we’ve had every reason to have such low expectations in the first place.

  • yummy

    I also must give credit where credit is due,
    since I am a harsh critic of furizon, so
    congratulations, Ted Ligety! Furizon, you’re
    just doing what you already
    should have been doing, no love fur you

  • sc4fpse

    Kellex, this is just Verizon’s backlog catching up with them. If you have the entire school year to write a 50 page essay, you can be a bad student the entire year and not even begin the paper. But when you write all 50 pages the night before the paper is due, you don’t automatically become a good student. Verizon simply had a million updates that it had been testing for months and months. They released the updates all at once. Don’t praise them. As soon as the next major version of Android is released, we’ll once again see how we Verizon customers will be forced to wait months/years for an update to finish being tested.

  • Jared B.

    So…how about that HTC Incredible 2, eh?

  • I think everyone is just so use to VZW being so slow, that anything faster is remarkable. They planned this. I will be shocked if they can manage a year holding up to this “beast mode” or even somewhat close. They can’t and they won’t.

  • MotoRulz

    Lets not get carried away here.. lets see how the rest of the year progresses.

  • al brown

    to mention the note 2 is somewhat of a stretch. update ??

  • The note2, vzw’s flagship device is still running 4.1.1

    • C-Law

      Um no, Verizon’s flagship will always be a droid. Right now it’s droid razr max and dna, that’s why all the commercials now are focusing on them

      • They run commercials to help sell it. They don’t need help selling Samsung phones. Don’t get me started on how the N2 and S3 are far superior to the droids. I owned own for a while and am glad I changed. How’s that locked bootloader treating ya?

  • I have a nexus on Verizon and still no 4.2.2

    • JamesU513

      same here 🙁 trying the GSF thing all the time

  • Floyd Gray

    I mean no harm…but then again I do…I switched from AT&T to Verizon long, long, time ago because of the better phone selections they offered especially Android. Cellular network of course is very important…and it is quite reliable. But the experience with my Nexus device hence why I use ROMs to this day has been piss poor…and I say all that to say this: “F$CK Verizon”. Have a good day all.

  • David Dudovitz

    I still hate them for never giving the Inc2 ICS (rooted it and on JB now). I just hope to see Sense 5 and KLP come to the DNA so I don’t have to root that too.

    • Chris King

      What rom are you using and is it pretty stable?

      • David Dudovitz

        PACMAN 2.19 (Android 4.1), pretty stable, though the Frankenstein fusion causes a couple of settings glitches. Otherwise one the better roms available and probably the best JB rom this device will ever see (Evervolv is working on a 4.2 update though)

  • jcuvs

    And yet my Galaxy Nexus has yet to get that new push from 4.1.1.

  • Tirionfive

    I agree partially with this article, but I don’t think that it is Verizon’s fault in the past that updates have not been released. You can find more about my opinion on This thread:

    TL;DR: Manufacturers stopped being lazy and started updating which allowed verizon 2-3 months to test and push out. Verizon wasn’t the problem, it was the manufacturers.

  • Clay S.

    congrats on doing what you are supposed to be doing in the first place verizon. cant wait to tell you to piss off and get something better than my gnex.

  • I’m hoping to see updates on Xoom and bionic soon

    • Lactose_the_Intolerant

      wifi Xoom on JB is a glorious thing… hope they get around to updating yours.

  • Two words…. Dumb Pipe

  • Corey Hedberg

    Come on Big Red, one more to go.

    Where are all my Bionics at?

    • Bionic here, still waiting as usual…

    • Bionic

      April or early may

    • kane

      Seriously. The Rhyme et. al but no Bionic. That phone looks tiny by today’s standards though.

    • matt_helm

      That’s because they want NFC SIM card support for the 2 cities. ~3 versions of JB have failed because of this one feature! (and only 1 feature)

  • Under the bridge downtown

    How much is Verizon paying you?

    • Under the bridge downtown

      That was for you, Kellex

  • N8shon

    I’m glad to see VZW getting on a bit better schedule. As a VZW Galaxy Note 2 owner, I am anxiously awaiting 4.2.2 as well. We are still on 4.1.1 however. We’ll see. I’ll believe in when I see it.

    • will bartlett

      there isnt even a build for 4.2.2 out yet…for any note 2…

      • N8shon

        I’m well aware of that. The point is that my device is a few versions behind, hence the “awaiting”, nothing new.

        • will bartlett

          dont blame verizon for that then. especially since you could be on a rom of 4.1.2 right now if you wanted to.

          • N8shon

            The dynamic of the relationship among carrier, OEM, and OS provider has been beaten to death buddy. Blame yourself if you don’t understand that. I don’t need your advice on whom to “blame”. Just relax.

          • will bartlett

            youre the one getting upset about not being up to date on android. if you want 4.2.2 on your note 2 then install it. there are plenty of builds on xda for it. quit complaining.

          • N8shon

            Wow, you are the king of overreaction aren’t you. I hardly think that “anxiously awaiting” or “I’ll believe it when I see it” qualify as some kind of rage against anyone or anything regarding getting updates. That said, what are you the complaint police? LOL, What a waste of time to engage in conversation with you. You attack me outright and then blame me for my explanation. If you honestly think you are going to get anywhere telling people what to do or how to think on the internet, then you have already lost your way.

          • will bartlett

            i am not attacking you. im just telling you that you can not “anxiously wait” for updates. if you want updates get a nexus. if you are fine without them stick with any other phone out there.

          • N8shon

            Oh, so now I can’t “anxiously await”? Of course I can-just like I anxiously awaited the ICS update on my Razr Maxx, and got it. I also anxiously awaited the security fix for my Note 2, and got it. I have looked forward to every impending software update on every device I’ve ever owned. I also look forward to the Note 3 in the same way. I think we have a misunderstanding of vocabulary. I own a Nexus 7. We can talk all day about Nexus devices vs. non-Nexus devices but that’s beyond the scope of my initial comment. Again, if you think that in an opinion based comment forum, that you are going to succeed in telling people what to do or how to think, you have been grossly mislead. Have a great day man.

          • will bartlett

            plus you are the one that seems upset over this whole thing.

  • Daniel

    It is commendable that they are updating their phones like this, it’s just slightly disappointing that the Razr and Droid 4 updates were only to 4.1 rather than jumping up to 4.2 like the g-Nex

    • That would be on Motorola. 4.2 is new enough that Motorola was probably half-way through 4.1 when 4.2 was released and likely had to focus on the work they had already accomplished.

    • Pedro

      Meh. With a Nexus, I think El Goog just put out a bunch of flyers for KLP in the 4.2.2. release. Fix some known stuff, and see what flies. 4.2 isn’t the bee’s knees.

    • Thats not a fair comparison, and like others that replied to you…that’s on Moto. If there was a D4 or Razr on another carrier that had 4.2, then that would be on VZW. That was the complaint with GNex

  • EC8CH

    Carriers shouldn’t be involved with software updates in the first place.




    • Agreed. The carrier is here to provide the network service, not operating system control freakery.

      This should be up to either Google or the device manufacturers.


      How is it that Apple gets away with it? It’s using the same network that Verizon is claiming to protect!!

      • Meh

        Apple gets away with it because they’re popular enough to mindless consumers that they will go where ever the iPhone goes. If Verizon doesn’t agree to play nice with Apple and do what APPLE wants, then Apple can simply walk and Verizon will lose MANY customers.

        Android can’t do this as Google needs the carriers for Android to survive. Apple literally has enough money to make their own carrier and buy out any part of the US government that disagrees with them.

        • Austin Warren

          Just…… No

          • Meh

            Take off your Google Glasses, read response above.

        • hashtagtroll


          • Meh

            Or how about no considering this is the obvious answer? I’ve used Android devices for as long as they’ve been out but it’s plainly obvious if you’re not looking through Google’s multicolored glasses.

        • the answer is just simple. they make the software, and the hardware, so theres no testing that really needs to be done.

          • apparently they need to do some testing to figure out how to make the lock-screen actually require the passcode!

          • Meh

            Do you really think the US carriers DON’T want to futz with iOS all they can? Seriously?

            Tell me, what country did you come from before you moved to the US? If you lived in Puerto Rico, then you were still being shafted, sorry.

      • Michael Knight

        Since Apple controls which devices get new versions of iOS, it can actually perform all testing and obtain carrier approval prior to announcing new iOS versions. By doing this, the update process appears simpler and faster. Android being open source on the other hand requires Google to announce the new versions prior to developers creating builds and testing.

        • Brent Cooper

          Maybe its partly because of the mass following, because apple controls the updates(no skins involved), but also maybe it is because when an iphone malfunctions you take it to the apple store, not necessarily verizon.(I think you can do that?) correct me if I am wrong there.

          • Elliot

            Yeah, right… I work as Verizon tech support, the only issues that I don’t troubleshoot for iPhone are iCloud issues (and that really never stops people from calling us anyways, after all, it’s the “Verizon iPhone” much like the “Verizon Nexus” or the “Verizon SIII” (you’d be surprised about the sheer number of people who don’t understand that there are manufacturers who are separate from the carriers).

          • EC8CH

            Verizon does their best to confuse this fact by plastering their name all over the devices.

          • ERIC REED

            Brent if anything happens to your iPhone you most certainly can take it to the apple store. The one downside is you need to set up an appointment online. If you need immediate help, the carrier would be the best option.

          • I would rather goto the carrier store! Last time I went to an Apple store for my MBP I had to set up an appointment (the next available appointment wasn’t for another week) and then when I got there for the appointment the store was packed and I had to wait over an hour and a half in a crowded store full of stupid iSheep that were asking the dumbest questions…just for the “Genius” to replace the left fan in my MBP (only 3 months after I purchased it!)

          • ERIC REED

            I’ve never really had an issue at the store. I made the appointment went the next day, my wife the same day, and both times walked out with new phones. But you are right, that place is crazy crowded all the time. If you are claustrophobic, steer clear of the apple store, it will induce panic!!

        • michael arazan

          Apple doesn’t have 30+ skinned ios devices with different software on each made by over 7 different Manufacturers

      • Apple has to have VZW approve the update for their network as well. Apple just announces it a day before it goes live. So even Apple has to wait for them to approve it.

        • ERIC REED

          I would imagine that people were locked into contracts. Paying $375.00 to get out, and another $200.00 for a new phone would be a steep and foolish price to pay for a new phone.

          • Most definitely they were locked. But some opted to stay with BlackBerry. Others decided to go the droid route. I did. Windows was big then. I was just saying that Apple had to give up some control to have their device on the most locked down CDMA carrier.

    • EC8CH

      seriously…. who down votes this sentiment. I dare you to show yourself.

      • hashtagtroll


        • EC8CH

          that guy’s face makes me sleepy

          • hashtagtroll


    • TheWenger

      Ideally, you’re right. But people take their phone to where they bought it when they need help.

      • EC8CH

        Good point… Stop buying phones through carriers… another problem that needs solving.

        • Anon

          That will happen when the phone you buy can be moved to any carrier you want, like the situation in Europe. Until phones here can cover all of the networks in North America, it’s not going to go down that way.

          FWIW, I hope that changes. I’m waiting for just such a phone.

          • TheWenger

            That would be nice, but it’s wishful thinking. There’s already too much infrastructure for there to be any kind of standardized network tech among US carriers any time in the next decade.

        • TheWenger

          This x 100000

    • AlphaNoble

      I agree, however when it comes to the average user, when something goes wrong on their phone, they call and ask Verizon or go to the store, not the manufacturer. And bottom line, if the phone isn’t working, Verizon doesn’t maximize their revenues. They get the most money from you when your phone is working well, and unfortunately the manufacturer doesn’t always make the most reliable update. Also, manufacturers already have their money. Carriers are the only ones with their money at stake when it comes to software updates, so to me it makes sense that they control it. But personally I agree completely with your statement.

      • matt_helm

        That would be fine, but Version don’t care if the phones software works, they care if some app/feature they install (that I disable ASAP) that they charge extra money for fails. (research why the Bionic doesn’t have JB)

    • Just to play devil’s advocate:

      The carrier is the one that has to deal with customer support when an update breaks something. And the carrier is the one that generally gets the bad reputation when a phone crashes or is unreliable. We all know that it’s the software or hardware, but we are the ones reading DL. A large portion of the market still just thinks their phone is a “verizon”, and if the updates don’t go flawlessly, Vz has to deal with their crap.

      Back to my actual opinion:

      I think the automatic updates should be carefully tested tested tested tested by Verizon before being pushed OTA. But I don’t see why they can’t release them to customers that feel like installing them themselves earlier than that. I think we’ve reached a point now where people are savvy enough to be able to handle an update if they want it.

      • I understand their desire to test the hell out of a build before releasing it. Also, do we know how long from build date to release TMO, AT&T, or Sprint device updates take? I’d be really interested to see if it really is that much longer. Perhaps having to build/improve the CDMA RIL quality is the culprit. Since its proprietary, its much more difficult and less of a priority to build for than GSM, which would make more sense than just blanket blaming Verizon’s testing department.

      • matt_helm

        This is a software vs. hardware issue. I don’t call M$ when my WD HD dies, and I don’t call WD when Word crashes.

    • DM324

      Why shouldnt carriers be involved? When theres a software issue who are you going to call for support as a normal every day consumer? Which makes up 90% of wireless customer. You cant call google, good luck calling the manufacturer, your going to call your carrier. I myself root and rom so updates do not effect me, but I am not in the 90% that have no idea what that means. Your paying a premium for verizons quality and service, why shouldn’t they be involved in making sure the software is suitable for the minority?

      • matt_helm

        I’d (and do) contact the software writer. Are you saying you call Dell when Word Crashes? Or Microsoft when the hard drive dies?

    • zepfloyd

      You spelled CEOs…hmmm

      • EC8CH

        I’m gonna pretend I’m smart enough to have planned that from the beginning 😉

    • beat it kook

      Must up vote more than once…

  • I’m still jumping ship. GNex owners basically got sh*t on the beginning and having a few late updates isn’t changing the fact we missed three with a !NEXUS! device. It was totally unacceptable and the constant changing in policies is also a huge factor in a mass exodus that will happen once the GNex users contracts expire.

  • 5…
    “How much is Verizon paying you?” 😛

    • I would estimate at least one pack of gum per post

      • Lactose_the_Intolerant

        What you did there, I see it :p

      • Nobody ever pays me in gum 🙁

    • Pedro

      I would think a $20 surcharge for mentioning Verizon in your money-earning blog.

      • Anon

        No, I’d charge $2.99 per month, like Verizon Visual Voicemail.


    • breadable

      They’re obviously listening to you and the DL community and finally pushing out these updates, They should be paying you!

      • Heh well, that would be bad all around. Just trying to show some love since I’m not the nicest to ol’ Big Red very often.

        • Tyler Casilio

          Yeah but you keep the “Balance” Kellex. Your like the Yin to their Yang, that’s why the world didn’t end man.

        • ToddAwesome

          Verizon FTW? Fackwors!

    • EC8CH

      solid gold pimp watches don’t pay for themselves beetchez

    • Jroc869, Nexus-Life

      More than the other carriers?

    • radiohead14

      now that you’ve given them credit.. they will go back and rest on their laurels. you’ve just jinxed it. no more updates til next year.

    • Alexander Garcia

      Haha! Good one Kel! Keep up the great work team. =)

    • Seth Schorr

      I would agree with you about this latest update on the Galaxy Nexus, but how many people (including myself) have moved on from this device and onto another phone at least partially because of the lack of updates. Verizon, TOO LATE!

      • michael arazan

        Verizon doesn’t deserve any credit for stifling innovation. Verizon has a long way to go, a few bits of penance doesn’t reprieve acts of dissatisfaction for all the inconvenience and blatant ignorance towards its customers that expect them to do their jobs that we pay them to do in a timely fashion already.

        I’m not patting Verizon on the back for outstanding delays and sluggish work

        • matt_helm

          They do “Vigorous testing”, but only on features that make them money. They don’t care about anything else. I have a Bionic, and an insider has passed the word that Verizon has failed about 5 versions of JB for it, because it doesn’t handle a new feature (Verizon only, extra $$) that only applies to 2 cities!

    • So that’s where you’ve been getting the money for all those new shoes.

    • SomeDooD123

      Well, how much you faggot?

  • Incredible 2 owner

    Um, no. – Incredible 2 owner

  • Kevin Bojarski

    How am I supposed to hate on VZW with article like these?!

    • Shane Redman

      Easy….as impressive as it is, it’s still not as fast as our beloved developer community that we praised in the last post 😉

    • Or better yet, count the releases in 2012…. we will see if this keeps up.