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Verizon’s Galaxy S3 Page Highlights the Benefits of Jelly Bean, a Version of Android It’s Not Yet Running

Quick quiz for the Verizon Galaxy S3 owners in the building. What version of Android is Google Now currently only available on? Which version of Android has expandable notifications with quick actions? Which version of Android has the brand new Voice Search with red microphone? Which version of Android hides the the notification bar upon down-swipe, instead showing a clock with date off to the left? Which version of Android is the Galaxy S3 on Verizon currently running? If you answered Jelly Bean to all of those except the last one, you are today’s winner. 

Now, someone go tell Verizon that. Because on their landing page for the GS3, they have a series of images spread about that show the device running Jelly Bean (stock in some cases). You can see Google Now cards, the new Voice Search, and all that comes with the new notification pulldown.

As you all know, the official update of Android 4.1 for this phone has not been released yet. An anonymous source told us last week that the final build has been approved and that we could see it by December 14 (this Friday), but Verizon has not made that official yet. After looking at this official page for the phone, it certainly appears as if Verizon is expecting to push the update at any time. No where does it actually mention Jelly Bean, but the proof is the images.

Via:  Verizon

Cheers Christopher Lee!

  • RaptorOO7

    Silly Verizon, they just can’t get it right time and time again. First the on screen shots show virtual buttons with a device that doesn’t use them, then 4G LTE speeds comparable to dial-up and now this. LOL

  • James

    I called verizon monday when i saw this on their page. They told me they can’t confirm a date, but i should check regularly on Friday for an update. So basically the tech told me without telling me completely

  • all I got out of reading those convos was that each and every one of you who posted one us a complete internet douchebag.

  • joseph johnson

    Honestly, if you are on Verizon you pretty much have to root your phone (and hope the fine folks at XDA find a way to unlock your bootloader). If you don’t, your stuck with an outdated OS and tons of bloatware.

    They might have a good network but after the crap they pulled with the Galaxy Note 2 I’m not impressed with them. I get my phone through them through work, but personally I would go with Sprint or T mobile since they are better at updating phones (or at least make it easy to root and customize)

    • That’s got me burning a little bit too…. The Galaxy Note 2 crap was just that…. Crap…. I’m trying to figure out why they were in dead last in releasing the device, then not only have to cover the back with their branding, but that stupid home button branding too…. I was in the market for the Note 2, for various reasons but had to settle for the GS3… And I don’t like “just settling”. Lol… I agree, it’s pretty sad when the lower carriers have gotten their devices updated while Verizon just sits still, in the wind… Granted, I partly understand that because of their higher “standards” they want to ensure the best OS, or whatever blah blah blah, but come on now…. Serious? This is a little much…. Samsung/Verizon have got to work out a better deal… Oh and don’t get me started on the blocking of Google Wallet on Verizon, so they can form their own monopoly with ISIS Mobile Payments… I’ll save that for a different time and place…

  • You are now chatting with ‘Amanda’

    Amanda: Hello. Thank you for visiting our chat service. May I help you with your order today?

    Christopher: Hey there… I just had a quick question for you regarding the Samsung Galaxy S3

    Amanda: Sure, Christopher!

    Christopher: I’ve been reading online that the Galaxy S3 has been upgraded to Jelly Bean Android 4.1 except Verizon… What gives? When will the update be available for Verizon Customers

    Amanda: Would you mind holding for a moment while I check that information?

    Christopher: Sure… No problem at all..

    Amanda: Thanks.

    Amanda: The software update for the Samsung Galaxy SIII has a TBD date.

    Christopher: Seriously? What is the hold up? I find it a little hard to believe that Verizon, who is number one and the largest consumer based company haven’t released the Jelly Bean Update… Android 4.1.2 is now being released and Galaxy S3 users are still running now 3 versions behind… (4.1.1, 4.1.2 and now 4.2)

    Amanda: We don’t have information on when or why it hasn’t been released.

    Christopher: That is ridiculous that it hasn’t been released yet… Who is in charge of actually pushing out the updates? Samsung or Verizon? There has been a lot of bicker back and forth between the two as of late that it’s each other’s fault for the release not getting to users…

    Amanda: Samsung.

    Christopher: Alright… I will try getting a hold of Samsung… Thank you for that clarification. Also, I’m trying to figure out why the Galaxy S3 page on Verizon Wireless shows the Galaxy S3 with Jelly Bean. Isn’t that technically classified as false advertisement?

    Amanda: Do you have the SIII?

    Christopher: I do, yes.

    Christopher: I found the link for the 32 GB version and about halfway through the page under the add to cart button, under the Android Tab shows the S3 running Jelly Bean already

    Christopher:http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewPhoneDetail&cmp=SOC-001606&selectedPhoneId=5921 is the link

    Amanda: Here is the thing, the newer ones shipping out now may have the Jelly Bean OS on them, whereas the ones that were shipped out with ICS may not be upgradable yet.

    Christopher: Why is that? How fair is it that new ones are shipping with Jelly Bean, and the users that have one already are getting the shaft. Obviously, if newer ones are shipping with Jelly Bean, then the software is there, it’s fully loaded with all the fine Verizon bloatware taking up space, and it’s the third latest version…. I don’t think that’s the right answer to keeping repertoire with the current Customer base

    Amanda: You can force an update in your settings if the update is there.

    Christopher: I’ve tried, there is no update. I have seen the leaked version, VRBLK3 that was released a few days back, and noticed attached to that was a possible release date of Friday, the 14th. Is the LK3 going to be the final version, from understanding? Is there anyone else at the call center you could verify with?

    Amanda: We are really only online pre-sales agents and don’t have information on software updates and release dates.

    Christopher: Gotcha… It’s alright… I have been in contact with Ezekiel over at the Executive offices, regarding a few other issues, and I will talk to him about his take on the frustrated customer base currently.

    Christopher: Thank You

  • jboogie1289

    For what it’s worth;

    Josh B: Hello, Welcome to our sales department! I can help you with ordering a new phone or device, or some accessories to enhance your existing phone or device. For billing, activations, technical support or plan changes, I’d be happy to get the number for the correct department to assist you! How are you today?

    J.Harris: I could be better if I had what I needed and I hope you can aid in me in that area.

    Josh B: Super!

    Josh B: What do you need today?

    J.Harris: I need to have my Android 4.1.1 or 4.1.2 update for my Galaxy S3 device. Now that would be “Super”.

    Josh B: When an update arrives, then it will be automtically sent to your device.

    J.Harris: So why is it that Verizon, the “Largest” carrier in the country and best customer support company last in sending out the update? All the other 3 carriers, which aren’t superior, have their handsets on the latest version of the OS?

    Josh B: Have you tried the Samsung Website, to download it into your phone.

    Josh B: I believe that’s how samsung does it.

    Josh B: That’s right at http://www.samsung.com

    J.Harris: Yes, Samsung Kies, and NO it’s not available for the Verizon versions? Odd? Even after the AT&T variant models received their;s that way.

    Josh B: I apologize for any inconvenience.

    J.Harris: Well it’s more of discouragement in your promise to it’s customer base, which has sold over more S3’s than any other carrier.

    Josh B: I understand.

    J.Harris: And no apology is really needed in this instance. Is there anyone else that you can talk to at this time to get me more information on what the hold up is right now? You would be amazed at how many upse customers there are out there wishing they had the newest OS that’s also being displayed on your page as well, illustrating the 4.1.1 features.

    Josh B: I don’t have any further information on the updates, they are released by google, not Verizon Wireless.

    J.Harris: No, Google releases them to the Manufacturer and the manufacturers then send them to the carriers. This is coming straight fro Samsung.

    Josh B: Will there be anything else I can help you with today?

    J.Harris: No, thanks for the non-support Josh. Hae a good evening!!

    • dudenell

      Yeah let me take out my aggression for not having an update on someone who has NOTHING to do with it. Good idea! Glad you’ve worked customer service before! UPVOTE!

      • jboogie1289

        Not sure if this was sarcasm or support….but, looks like they are finally getting with the program guy. Even if it’s weeks to almost 2 months late, I’ll take it. Wouldn’t think my “lil rant” had anything to do with it but I think sometimes a little praise along with negativity in the same conversation goes a long way. IJS………….. And being that they had absolutely nothing to do with a device they sell. just ask him to spin his chair around and talk to the guy on the other side of the room…..that’s where technical support sits. The End, now let’s all Jellybean!!!!!

    • cashx3r0

      Loled at@ ‘now that would be super’

  • What do I win?


    ……smh FAILLLLLLLLLL! i mean wow americas best nwk indeed. Idiocy in motion

  • chatting with a rep now and he is saying the update is out and has been

    • Did you happen to get the rep’s name? They have no idea what it is they’re talking about… The update is not out, and hasn’t been… That’s why so many people are up in arms… Like Kellex said in the post… There’s a lot of frustrated users out there because of this….

      • yeah still chatting with him its pretty funny his name is John

        • it doesnt bug me to much cause im rooted and have jb for a while now but advertising they have it when in fact they dropped the ball is BS!

  • The Dude

    Verizon truly has no shame. But then again, they are so incompetent, this may just be a mistake, no? Like some intern just putting up features of the latest Android?

    Nah, it’s Verizon false advertising, business as usual.

  • Sam’s Son

    A verizon sales rep claims if you call support at 1-800-922-0204 they can help you update.

    • Chris Hollenbeck

      Pics or it didn’t happen (hope you are right).

      • Sam’s Son

        I have no pics but just IM chat with a Verizon rep and I guarantee you’ll get the same answer that I did.

        • I’m actually about to get on chat and speak with one myself… We’ll see how things play out…

          • Talking to a rep named Amanda… We shall see…

          • GregSki86


          • I posted the conversation in it’s entirety a few posts up… Nothing that hasn’t already been heard… Same usual Verizon BS… She kind of started backtracking but came out and said it’s Samsung’s fault the update isn’t there yet… Check my posts above… I didn’t do anything fancy… Just copied and pasted from the VZW chat box… I hae to call Ezekiel (Not sure of the spelling) from Verizon Executive offices tomorrow, and I’ll speak with him about everything… He’s been trying to call me for the last couple days over some issues I’d had…. It’ll be nice to let some corporate guys hear the discontent…

          • Chris Hollenbeck

            Thanks for the leg work Chris. Very cool. Verizon is pretty clueless.

            Rumor is that the software team is in an under ground bunker somewhere cut off from the outside world. Staffed by a bunch of neck beards.

  • Is*

  • If Verizon aprove the jelly bean update it might be a sign that the world I’d ending

  • Already have jellybean on mine! Everything is very easy on this phone considering I had nothing but motto android phones until this one I can’t complain I love it!

  • Sam’s Son

    Check with a Verizon rep told me when I asked them about this in chat:

    Tracy: They have not been upgraded,.

    You: Do you know how come it’s being advertised falsely on the Galaxy S 3 page?

    Tracy: It isn’t, let’s put it this way, when you buy 2012 car, and buy the same car 2013, there may be a few more options out of the box.

    Tracy: Or off the lot in that case.

  • lawnboymike

    Maybe the delay was to give them time to update their webpage?

  • Todd

    They probably downloaded NOVA Jelly Bean Theme From Google Play store.

  • Jonathon

    Awesome. I’ve never won anything!

  • Lactose_the_Intolerant

    Foreshadow of things too come! (yeah, you wish)

  • Why cant any retailers ever get the right pictures to match the product!

  • EC8CH


    Total FACKWORS!

    • uzo ufondu

      what does FACKWORS mean?

      • it was the captcha kellx kept getting when trying to buy a nexus 4 i believe

  • nightscout13

    I’m digging that stock 4.1 look……

  • renGek

    Lucky for verizon my all consuming hate is preoccupy with the half eaten fruit company. But I’m still leaving you in T minus 11 months.

    • cashx3r0

      Why 11 months? Is that when big red cuts us grandfathered on folks off our unlimited plan?

  • Trevor

    Wait, was this another contest?

  • Kahsay Cooley

    ….. I hate u Verizon

  • JordanMcRae

    Hahaha and they used stock android in the images. Ooops!

  • I hate them so much…

  • hax

    no touchwiz?

  • Legen…wait for it…dary fail Verizon

  • Thomas

    What did I win ?

  • John Davids

    When-o-when are we going to circumvent the carriers for our phones. They are our property. We purchased them. Stop getting in the way of our updates. You don’t make phones, you own spectrum and provide connectivity so please stop using your massive size to leverage phones into locking people into longer contracts and just provide the goddamn service for a reasonable rate. You don’t see people buying a subsidized Dell laptops to get locked into a 2 year contract with Time-Warner, do you? Do you see people buying a new Chevy to get locked into a 2 year contract with BP? No, you don’t. The only reason VZW does it is because we LET them get away with it. End. The. Madness.


    • Google is trying ever so hard to turn the carriers into dumb pipes to the internet (their only true purpose), and the carriers are fighting it tooth and nail.

      Verizon, I don’t want your voice or text plan. Just give me an IP address and leave me alone.

      • RaptorOO7

        What we really need is for Google to not just make idle threats by making carriers think they will build out their own LTE ONLY network with Dish Network but to actually DO IT. Imagine a true nexus device and any other Android device running on Google/Dish network LTE spectrum with VoLTE, agressive data speeds, etc and no carrier bloat. I would be on that.

    • James_Kernicky

      At some time they will have to quit offering support on phones if they only provide the service. I’m fine with this, but a lot of people expect them to handle all of their phone problems and I’m sure Verizon spends quite a bit of money on technical support.

      • Justin W

        That’s largely because the US population doesn’t know how to trouble-shoot their own phones. I haven’t had issues with any of my phones because I always have known how to use the tools available to me to fix the problem. My dad (on the other hand), uses AT&T tech support for his… wait for it.. iPhone too much because he can’t figure out why it’s not doing what he needs it to. Google is our best friend (the search part, too).

        • itznfb

          I was at BestBuy yesterday and I stood at the mobile counter for a good 10 minutes in awe of how clueless the customers were. They had absolutely no idea what kind of phone they were buying, no idea what service provider they were getting, no idea what type of plan and contract they were getting into…. I was shocked. I shouldn’t have been. But it was the first time in a while I had really payed attention to other people going through a contract process. Signing yourself into a 2 year contract where you’re likely spending $100 or more a month is a fairly significant decision. How can people go into these things so blindly. They don’t even know what to use the smartphone for or what it does.
          Well I just successfully re-angrified myself about the subject. Time for some coffee.

          • technophobe me

            yes i agree, we must seem clueless , but in our defence since it was 2 years ago that i had my last upgrade all the phone / network providors have to offer us now are these bloody smart phones ,with yes ,another 2 year contract . Do i know how to work one ,or what the benefits are ? like hell i do ! all i wanted was my upgrade , a normal phone , you no the kind, with a key pad , just to call , text and have a camera ,but alas ,they are no longer on offer to customers ,i ended up with the samsung galaxy s3 LTE ! the bloody thing scares the hell out of me,so i did some research and found out its an expensive piece of equiptment , so i ve decided to sell the damn thing and buy one that ill actually be able to use , oh and yeah pay next months mortgage with the money ill have left over ,lol

        • capecodcarl

          No, it’s largely because if your phone goes bonkers for a legitimate warranty issue people don’t want to wait several weeks and ship their phone off to be repaired by the manufacturer either under warranty or not. They prefer to just pop into the Verizon store and walk out with their problem solved or a replacement phone in hand. This is largely the reason iPhones are so popular though too. I can just walk into the local Apple store with an iPhone and get it replaced there without having to ship it off to California, or worse, China.

      • John Davids

        Fully agreed. Its a paradigm shift that needs to happen with consumers. People need to start thinking of wireless providers in the same way they think of ISPs, electric companies, and the like. I don’t call Mediacom for computer problems. I don’t call MidAmerican Energy for problems with my stove. I shouldn’t be calling my wireless provider about my phone. Someday……… 🙂

        • James_Kernicky

          We can only hope. It amazes me how many people don’t really understand the technology they have in their phone. If only they knew how to search Google for answers.

      • Geoff Johnson

        This could be solved by having more chains like BestBuy and Staples carry unlocked phones. If you buy one through them (usually the same price or cheaper then through the manufacturer, if laptop/desktop sales tell us much), then if you have a problem just go to BestBuy and exchange it. Cuts out the carrier without sacrificing ease of tech support.

    • shamu11

      Off topic but I LOVE YOUR PROFILE PICTURE!!! GO MUSE!!!!!

      • John Davids

        Heh, thanks! 😀

    • moelsen8

      Vote with your wallet. I’m waiting for my Google voice port to complete as we speak.

  • My wife has been on jellybean for at least a month. One of the perks of good developer support

  • Cesar Castro

    CM 10 FTW!

  • Soofdawg

    For the sake of principle alone, somebody sue Verizon for false advertising please.

  • ApplesNAndroids

    Oooo it’s even running vanilla Android!

    • Indeed it is. I hope they never hire a new graphics guy, because this stuff never get sold.

      • I caught that myself… You’re right Kellex… Instead of pointing out a version of JB on the GS3, I think I just exposed Verizon’s false advertising scheme, and the graphics design fail!

      • Ian Ward

        old* using the new SwiftKey Flow I take it? 😉

        • Julian Coronado

          Space in the wrong place. Nbd.

    • Their bloat is hiding in there somewhere.

    • Not quite, the battery icon in the notification bar is green, that is not stock.

      • ApplesNAndroids

        Good catch. Maybe it’s a jellybean/gingerbread hybrid. Lol

      • Julian Coronado

        Unless the reason they’re taking so long is because Samsung let Verizon remove TouchWiz? I HOPE!

        • itznfb

          Verizon is the last source that would try to remove bloat…

  • Greg Morgan

    hahaha OMG you can’t make this stuff up!

  • trixnkix637

    When Verizon releases Jelly Bean on my S3, then they’ll have my permission to die.