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Google Wallet Prepaid Refund Form is Live, Be Sure to Get Your Money Back

Google announced back in early September, that the prepaid cards program in Google Wallet was coming to an end and that any remaining balances would be honored via refund (check or prepaid MasterCard). Since the service can only be used at a handful of locations and carriers keep doing their best to block the app from your phone, there is a good chance that many of you have remaining balances left on those cards. I know I do. 

In order to get your money back, you will need to fill out Google’s refund form that we have linked to below. The form asks for your Google Wallet device ID, IMEI, MEID, name, phone number, email, and address. If the Google Wallet app is no longer working on your device or you cannot access it, Google is recommending that you place a “0” in the Wallet device ID field.

Go get yourself a refund!

Via:  Google Refund | FAQ

Cheers Scott!

  • Charles L

    Does this include my nexus 7 £15?

  • Jake

    This article makes it sound like yesterday was the last day to use the pre-paid card balance. I was able to use my $10 Google prepaid card in Wallet to buy $10 of gas today during my lunch break. No need to request a refund.

    • Jake

      My wife just did the same a few minutes ago with her GNex. No problem. I exhausted the balance on my prepaid card, and when I opened Wallet a minute ago a pop-up message said that the prepaid card is now cancelled, and when I hit the OK button it automatically removed the prepaid card from Wallet.

  • I went and used up the funds last night at McDonalds just so I didnt have to request a refund!

  • Device ID is the same as your serial number, which on my gnex is also in the about phone section. I hope this helps someone.

  • BTLS

    Is it still possible to install on VZW Gnex? I used to have it but have not tried to install again after my last wipe…

  • Tried using my remaining free Google Bucks last night. GNex on Verizon. Didn’t work. What a surprise. Now time to try getting $8 out of the mess.

  • Dan

    You sure putting in a zero for device ID is okay? I can’t access my wallet app anymore because its blocked on my gnex for verizon

    • KleenDroid

      Update the app with the one that was provided here on Droid Life.

      • I actually do have that version but it still doesn’t work. Maybe I should try reloading the app? I’ll give that a try.

  • Not A Name

    Does this work with the free $ Google gave me for setting up Google Wallet?

    • idk, but I definitely tried!

      • If I’m not sure I just ask the cashier if it’s working so I don’t look like a tool.@Loise, you make $27h…good for you! I make up to $8Oh working from home. My story is that I quit working at shoprite to work online and with a little effort I easily bring in around $4Oh to $86h…heres a good example of what i’m doing,..Goo.gl/RYvck

    • Hothfox

      I don’t know, but I filled it out anyway on the off-chase it does work.

      • michael arazan

        I just used it all on gas, since the only places by me that accept it are BP gas stations and 7/11, which are closing up.

  • ddevito

    Love GWallet – I use it 5-10 times a week. For those who haven’t used it yet, it’s accepted anywhere PayPass is accepted. Be sure to check out the PayPass Locator app to find out the nearest PayPass payment terminals near you! Cheers DL community!


    • Teng Taing

      most of my stores around me that accept it have their machines broken. Sucks cuz then you look like an idiot if it doesnt work

      • mustbepbs

        I always check to see if the green light is on. If I’m not sure I just ask the cashier if it’s working so I don’t look like a tool.

      • Kevin

        I went to Burger King and all their Pay pass machines were broken. They had to type in my credit card number manually.

      • I know it. I haven’t been able to use it in my home town because everyones machines are broken. Why don’t they fix them? I went to Philly recently and thought I would use it there, but the one chance I got I didn’t have service. There was a 10 foot dead zone around the register. I laughed and cried.

    • Hothfox

      I tried to use it once, my first time, and something fudged up and it wouldn’t charge me. I haven’t tried again :/

      • ddevito

        With a PayPass terminal the GWallet app will require you to tap the terminal twice. The first time you tap it, you enetr your PIN, it will authenticate, then tell you to tap it again. It will then wait for the transaction to go through on the other end (OTA, in the cloud if you will). It takes a few transactions to get used to it.

        Google Wallet terminals are much easier. Just one tap, enter your PIN and you’re done. So far, in my town, I’ve only seen them in Radioshack and Babies-R-Us.

        • Hothfox

          Good to know. I tapped it once and entered my PIN, and it asked me to tap again, and I think I just got scared it was going to try and charge me twice.