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HTC: We’re Aware We Missed the Deadline For ICS on the Thunderbolt

Many Thunderbolt owners may be asking themselves today, “Where’s my Ice Cream Sandwich? I could have sworn HTC said it would come this month.” Well, unfortunately HTC has basically confirmed that they will indeed miss the August update deadline for ICS. Funny enough, HTC pokes that they are working with Verizon to get the software out to users as soon as possible.

Sorry Thunderbolt owners. We’ll keep you posted.

ViaFacebook

Cheers Grandpope!

  • Lyle Tuttle

    I just wrote this letter:

    November 9, 2012

    Lowell C. McAdam
    Chairman and Chief Executive Officer Verizon
    140 West Street
    NEW YORK, NY 10007

    Sir:

    I own a Verizon Thunderbolt cell phone.

    I love the phone, but am not happy with Verizon.

    Why?

    Because Thunderbolt owners have been promised updates and
    upgrades to the phone’s operating system for far too long, with promises made
    and promises repeatedly broken. We are
    still waiting!!

    I find it interesting that upgrades to newer operating
    systems are available for the phone, but require that the phone owner ‘hack’
    the phone. http://forum.xda-developers.com/showthread.php?t=1879151

    I have no intention of doing that, but my point is
    this: If the hackers have upgrades, and post
    them freely on the internet for free download, why can’t Verizon work with
    those hackers to support that upgrade to their customers?

    Every day, cell phone users are bombarded with offers of new
    phones; with new systems; with new apps that are intended to make our current
    phones obsolete.

    It seems to me that the lack of official upgrades to my
    phone while they are readily available on the internet, but not supported by
    Verizon is nothing more than an effort to drive me to buy a newer phone……a
    deliberate withholding of an upgrade leading current users to “retire” these
    phones, thus driving the sale of new equipment.

    Please tell me that is not the case, and that your past
    promises of upgrades will finally be forthcoming.

    Sincerely

    my name, address

    CC:

    Federal Communications Commission
    Consumer and Governmental Affairs Bureau
    Consumer Inquiries and Complaints Division
    445 12th Street, SW
    Washington, D.C. 20554

  • rich

    so there you freaking have it, always the carriers fault

  • Brian

    I love android but when apple updates there devices they all get the update on the same date as promised. I may be tossing in the towel with android and taking a bite of the apple…pissed bionic owner….

  • Joe C.

    It sucks, but I’ll probably have a new phone (probably Razr Maxx or SIII) by the time this crummy phone finally gets ICS.

  • cleetose

    Glad I ditched my Thunderbolt for a Nexus, though it’s in update purgatory too.

  • Kris

    This is all Crap!! I have called Verizon and HTC yesterday about the ICS update for the HTC Thunderbolt and Verizon says they have nothing to do with updates. Verizon told me that it’s all HTC and Google. I was transferred to HTC when I talked to the representative he told me they just now started on the ICS build for this device, and that Verizon would let us know when one came available. They were both on the line(conference call) I told the HTC representative what Verizon told me and he said that was false, than the Verizon person who was ease dropping on the convo with out me knowing said she did not say that. I quickly called her out and she proceeded to ask the HTC representative if ICS was coming to this phone…. he said no.. but not even a min ago he told me they just started on the build…. I wouldn’t expect an update anytime soon. Root your phone and put what you want on it. There is already a stable ICS build out for this phone now anyway. I will never buy a HTC product again. Bottom line is that they should have told us (the customers) that they tried but did not make the deadline and did not want to release a buggy os update. But this is not the case.

    • coolsilver

      Reps will say anything over the phone if they won’t get caught by QA. Harassing both is only a waste of time.

  • Jim McClain

    By pass it and go right to jelly bean

  • markj73

    If you want it, just go get it, has been very stable… 4.0.3

  • JeffDenver

    This is not HTC’s fault. This is Verizon’s fault. Put the blame where it belongs.

  • Spicy_Tech_User

    Some things never change:

    Me (1991)> Where’s my ice cream sandwich!
    Me (2012)> Where’s my Ice Cream Sandwich!

  • jaydub110

    IDC anymore jumped ship & went with AT&T & the SGS3 what a great phone screw VZW & HTC. That was my first HTC phone & my last.

  • John

    The Thunderbolt was the “first to market” at all cost, it was never well thought out and designed. If it’s up to HTC, they would probably swept it under the rug. Verizon may be the one pushing for an update and then again they are maybe the one dragging their feet…who knows?
    As far as the “leaks” ICS goes, if you still believe in “leaks” and not “mass testing”, it’s a POS.
    1. It’s going to be a long…long while before it’s usable.
    or
    2. They’re going to do some quick patches and release as is, just to shut up the masses and get it over with.

    • coolsilver

      It’s not the best build. Power management still needs tweeked a lot. Radio isn’t perfect but it is stable.

  • Sith77

    Pathetic ……………

  • http://www.facebook.com/profile.php?id=56301184 Matt Nguyen

    Sucks, but will be changing ship to iPhone, just makes sense with my Mac, iPad, and apple tv. OG droid was great tho, but htc six ass. Yes I know it’s prob vow, but this phone was just terrible, ESP the last few months.

  • https://www.facebook.com/aaron.williams.125 Champion1229

    So glad I ditched the Thunderbolt early this year! It was an amazing device but it was the definition of a first generation device. It ushered in a new era of phones with 4G LTE but got left behind with its outdated specs and HTC & Verizon’s horrible software update process.
    In other news, any update on a Droid Razr Jelly Bean update?

  • TheDrunkenClam

    While I do blame Verizon for holding this up, one would be foolish to ignore the fact that, if HTC didn’t have to plaster their crappy skin all over this device, and just stuck with stock android, you guys would have this update by now. I will never be buying anything that isn’t stock android ever again.

  • Knlegend1

    SMH this sticks out to me “we’re actively working with Verizon on the ICS software for the Thunderbolt”….and that’s why Thunderbolt users don’t have ICS. I’m sure it will be the same as the One series.

  • UrDoGG

    Thinking all the way back to late 2008 when I first purchased the Blackberry Storm, Verizon has consistently sh!t on all of the smart phones that I have purchased through them by not updating them (including the Thunderbolt). I put the blame purely on Verizon. If my phone wasn’t through my work and on Verizon, good coverage or not, I’m out bitches. Stock GSM Nexus for now on.

  • http://twitter.com/Jeremy_J_Johns Jeremy Johns

    HTC just told me they are working with Verizon to get ICS on Incredible 2 asap

  • BroRob

    Huh, update deadline missed on the TBolt?? Go figure! Has the TBolt ever actually hit a target date for rlease or OS updates? I hate Verizon more and more each day. Too bad there isnt a carrier out there I would actually switch to!

  • Snowdog

    Vivow (Inc2) owners hang in there. Our day is coming!

  • UrDoGG

    I tried out the leaked ICS rom on my old thunderbolt… Sorry guys, but if the final version is anything like the version I installed, you’re not missing much. Actually, Sense is so predominant in all aspects of the OS, that honestly, I couldn’t even tell that it had ICS on it. Again, I hate to be all doom and gloom, especially with the news that they missed their August deadline. If you feel like going through the rooting process, try out one of the liquid roms.

    • BroRob

      I’m loving the leaked RUU. I went n and disabled the apps I dont use so I dont constantly see updates for them. I flashed google now and can have chrome on my phone. I have my bookmarks synched between my phone, nexus 7 and desktop. I wouldnt say they arent missing much.

      • UrDoGG

        There are definitely benefits to having it. I will definitely agree with that. To each his own.

    • GotSka81

      Let’s not forget hardware acceleration.

      • UrDoGG

        So I just installed this ICS-based rom (
        http://forum.xda-developers.com/showthread.php?t=1832512 ), which leaves Sense out of the equation. I have to say, it is very impressive. If I have been reading the comments correctly on XDA, they have radios that will get the data working. Another cool thing is that it uses Google Now. Where was this rom a few months back?

        • Roy Harper

          The rom has been around for months, but data suddenly was figured out less than a week before the leak. Of course, no one reported on it, but it works great.

    • http://twitter.com/samari711 samari711

      At least there’s a working RIL for ICS with it. hopefully any devs that are still interested in the Bolt can make some progress now.

  • Jim McClain

    Damn I would think that if anyone does not have ICS, they ain’t getting it

  • http://www.facebook.com/dana.a.sorensen1 Dana Alan

    Welcome to the club, all. Those of us who bought VZW’s LG Spectrum did so on the promise that ICS would come “soon.” That then became “first half of 2012,” and that date passed. We are soon approaching the beginning of the 4th quarter—and almost halfway through my contract, and ICS is still not here. Nor is it being talked about anymore…device is being ignored. I put the blame on VZW, not the manufacturer. Good luck everyone. I have rooted my old Droid X and installed the Liquid ICS rom. Getting ready to reactivate it instead.

    • gokusimpson

      Is liquid ics stable on your DX? It always rebooted randomly with mine. I’m on blackice right now and it’s stable.

      • http://www.facebook.com/dana.a.sorensen1 Dana Alan

        I’ve only been running it by tethering until I reactivate it, but appears to be stable and fast. The version I downloaded is v1.6beta.

  • coolsilver

    Yup and suddenly I have misplaced my HTC money. I suppose maybe it will show up later. Maybe they will make it up to us by releasing kernel source first and open the RIL/Radios.

  • jeesung

    there’s always the leak that BAMF was hosting

    • George Lopez VII

      I just found an expired generic bottle of Robotussin from ’04…..you down to drink?

      • jeesung

        speaking of expired, you know this post is 3 months old :)

  • Drew56

    So many complaints.. Thunderbolt users are extremely lucky to even be getting support for a device that launched early last year. A lot of phone’s wont even get that (charge, droid X2, Droid 3, Revolution, xperia play) these phones launched months AFTER yours.

    • KleenDroid

      I agree… people love to complain. Even though they could install ICS if they really wanted to.

  • http://twitter.com/apa1102 Apa Chen

    HTC(or everybody) should keep away from Verizon :(

  • Lambo_21

    at least the are honest with the updates and giving some answers *cough* motorola *cough*

  • ltl

    that’s funny, my tbolt is rocking ics with google now. no need to wait for Verizon.

  • Dre Garner

    If I could rewind back to last summer with my knowledge, I would get the Galaxy Nexus instead.

    • KleenDroid

      Did you purchased the Thunderbolt after the Nexus came out.

      I paid full price for the Tbolt then got the Nexus the day it came out.

      • Dre Garner

        Did you trade your Tbolt for the Nexus?

        • KleenDroid

          My wife is still using my Thunderbolt. By the time the Nexus came out I had my upgrade available two years after my D1. Of course I had to pay for my DX and T-Bolt. This phone stuff is expensive.

    • Trueblue711

      You picked the Thunderbolt over the Galaxy Nexus? Why? There’s nothing going for the Thunderbolt by that point. Even when it launched the only good thing about it was being the first smartphone with 4G.

  • Mike Hunt

    Yeah I’m sick of this bullsh*t. Buying the iPhone 5 when it comes out. Android, we had a good run. GFY

    • KleenDroid

      Mike Hunt… lol this is obviously a joke. I know this not only by the stupid name but also that nobody is really this stupid.

    • http://www.facebook.com/people/Michael-Nash/100000080132149 Michael Nash

      You’re an idiot.

  • Cory

    At least they fessed up instead of rush it out the door with a HUGE power bug left over in it like Motorola did for the RAZR and RAZR Maxx. The soak test team had it listed, they delayed a short while and then just decided to launch it and hope for the best. Now on my 3rd RAZR with the same freaking bug and not a peep about ANYTHING from Motorola or any of these “news” sites. :P

    • Timmy

      My Maxx works fine. Had it since January and never had to replace it. What bug is this you’re talking about?

  • Butters619

    AKA we have it done. Verizon is lagging.

    • William Peterson

      Dead on…

      • http://twitter.com/GloriaFlory Gloria Flory

        that’s funny, my tbolt is rocking ics with google now. no need to wait for Verizon...HopsOnToday5.blogspot.com

    • Trueblue711

      The OEMs should place blame on Verizon. It’s not fair that they take the blame for stalled software updates when it’s not entirely their fault. Perhaps the increased pressure will make Verizon hurry up. I really don’t understand what VZW does in testing considering many phones still have terrible bugs.

      • http://twitter.com/SD1337 Steve DeBellis

        No, I still blame HTC. They know how long Verizon takes in their approval process. They have been at this long enough to know that they should give VZW at least a month to test and get what ever they need to do done.

      • michael arazan

        I think someone at verizon lost the DOS disk that starts up their 1989 IBM computer that they use for “vigorous” testing of updates.

      • http://twitter.com/slainte_0317 slainte_0317

        Maybe the OEMs should just change their press releases to say when they plan on releasing the update to the carriers. That way they can step of of the picture. I get the whole partnership thing, but if you are constantly battling on particular carrier, let them take the heat from their customers for a while.

  • Counsel Dew

    It isn’t HTC… I think it is Vetizon. Remember, the Galaxy Nexus waited months & months to get 4.0.4…

    • George264

      Yeah! still no jelly bean OTA.

  • Jeremy Gentry

    i’m so incredibly disgusted by htc…..quietly brilliant, more like loudly retarted

    • KleenDroid

      Loudly retarted? You must not have realized that you quietly, brilliantly, and loudly spelled retarded wrong.

  • Christopher Hsu

    Of course it’s Verizon….

  • Gabriel Hart

    This TBolt owner isn’t surprised. Anyone else in my boat, check out the excellent ICS ROM cooked up by Liquid and Jester over at XDA:
    http://forum.xda-developers.com/showthread.php?t=1832512

  • normmcgarry

    Sounds like they are pointing the finger at Verizon with how they worded it.

  • http://twitter.com/SD1337 Steve DeBellis

    I’ll probably get the GSIII before this actually releases. Sorry HTC, too little too late.

    • Diablo81588

      They already have your money :P

      • coolsilver

        Not for my next Android phone.

  • Mack

    Honestly…I think I would rather have a Bionic than a Thunderbolt.

  • Verizon

    By working, I mean I’m shoving a pole up HTC’s rear end!

  • David Hayden

    It’s easy for me to say that Thunderbolt owners should be patient, as I just got my ICS update and kernel source for the Rezound, but at least they’re still working on it. That’s more than you can say about some of the older Motorola phones.

  • sc4fpse

    HTC disappointing customers? I don’t think anyone saw this one coming! /s

  • azndan4

    Gee thanks Verizon!

    • Diablo81588

      You sure its not moto’s fault?

  • itznfb

    Well if they are willing to botch an update they announced 2-3 months ago I wouldn’t be surprised if we saw another leak and never anything official.

  • kauthor47

    HTC has more humility for that one post than Motorola has as an entire phone manufacturing company.