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Verizon Still Letting Upgrades Keep Unlimited Data?

We aren’t sure if this is the case for every Verizon customer, but so far this week, we have heard from a handful who used an upgrade over the past few days and were still allowed to keep unlimited data. From what we were told when Share Everything plans went live, unlimited data was only going to be kept if you purchased phones at full retail. We aren’t sure if Verizon is being extra kind this month, if they are temporarily allowing upgrades as they did pre-Share Everything, or if this is some sort of an error in their system. AT&T announced their shared data plans this week and even announced that customers will be able to keep their existing unlimited plans with upgrades for the foreseeable future. Maybe Verizon wants to align themselves with that? 

What we do know is that we have a screenshot below of a customer upgrading this week to a Galaxy S3 and finding that he was able to keep unlimited data. We also just received an email from a reader whose wife is upgrading from a DROID 3 to a 4G phone and was told that she could keep unlimited, but that this was only going to be allowed for a short period of time.

Update:  We are hearing from friends of ours that this is pretty random. Some people are still able to keep unlimited, while others are not. It could have to do with inadvertent canceling of Galaxy S3 pre-orders and those customers are now given a chance to upgrade. It could also be that some are more special than others and simply slipping through the cracks.

If you have yet to use an upgrade, would you mind cruising into your account today, walking through half of the upgrade process on a phone, and then telling us if it is allowing you to keep unlimited data? Afterwards, please let us know in the comments.

Cheers Travis and everyone else!

  • travelsoverseasalot

    on a side note, I have the unlimited global data plan, with and incredible 2, and today tried to pay retail for a Note2 and activate it on my account. The Verizon rep was not able to make the change. Any phone with LTE is not allowed w global unlimited. I am told I can keep the plan, and go month to month when the term is up, but no new equipment to support it. fyi

  • Donzel

    recently upgraded to iphone 5 last week for $200, and for some reason they let me keep my unlimited data as well.

  • mark

    what if you upgrade your phone on a line thats not unlimited data and then the next day switch the upgraded phone to the unlimited data line would you still keep the unlimited data for the upgraded phone you switched over to the unlimited data line?

  • charliebrown45

    FYI thewhen you up grade they will take you off unlimiyed data ..what Verizon wont tell you its that you got 14 days to switch back to your old plan .so if you get the upgrade just call back before the 14 days. And they will have to switch you back to unlimited dat

  • Mrs c

    I have 4 lines and 2 of my lines have unlimited data. I have an available upgrade on those unlimted lines. What I did was that I switched my upgrade from 1 of those unlimited data lines to another line that doesn’t have unlimited data. And I ordered a phone, however my confirmation email said that my unlimited line had been changed and not my other line the one that i transfered the upgrade to. At this point the representatives cant help me because they say i have to wait until i receive the phone to see if any changes were made. I need help! i dont wanna wait until i receive the phone and not be able to get my unlimted data again. Any suggestions help!

  • Elecga

    They are still upgrading while staying on an unlimited plan. I just called and upgraded a droid x to the s3. I tried upgrading a couple months ago, the day after the new plans came out and they wouldn’t let me keep unlimited no matter what but the rep today explained that reps have a workaround, sounded pretty simple too. According to the rep, all they have to do is upgrade it under the new 2 gb plan, then go back in and revert that line back to the original plan. Maybe I just got a really cool rep this time since she also waived the $30 activation fee and applied my $50 discount.

    Anyway, if anybody is looking to upgrade and keep their unlimited plan, keep trying, there are definitely reps out there who can and will upgrade you.

  • ansisit21

    this add may be true but i just called vzw and spoke to a gal..she said that i can’t keep my unlimited data at all unless i buy the galaxy sIII at full retail..i told her noway..my friend at work was able to keep his unlimited data when bought the new phone…i don’t know why vzw customer service insist that i cant keep it…what the hell….

  • When I went to upgrade. I was told that i would lose my unlimited data. Though the guy told me i could “transfer your upgrade” from another line. I never went through with it but he said that would be the only way to trick the system to keep my unlimited data indefinitely.

  • BruinSkiiz

    I was able to upgrade to a Galaxy S3 this morning, and was able to keep my Unlimited Data. I was surprised because just yesterday I had called into VZW and the agent told me that in fact I’d be losing my grandfathered Unlimited Data, and he event went as far as to ask if I wanted to go into a tiered data pricing plan while I was on the phone with him so I could “be ready” when I upgraded to the S3. I was surprised to find out that at the online check-out, “Existing Unlimited Data @ $29.99 was the option that was pre-selected”. I am crossing my fingers that this goes thru and that I don’t get a call/email from VZW support to tell me that I ‘must’ change to a tiered plan due to my upgrade.

  • GBRunner24

    Working as an indirect vzw agent it really makes me mad when customers will not upgrade, or possibly even cancel vzw service, because they “cannot” keep their unlimited data. Many of these customers claim they are moving to sprint so they can keep their unlimited data, however what they don’t realize is that Sprint throttles data after 2.5g and that sprints network is awful, not to mention they have no lte coverage near us. Customers complain every single day to me about old unlimites plans, but when it comes down to it 90% of customers don’t even use 1gb of data and blindly jump ship to sprint. Seeing as I sell 3 of the 4 largest carriers I always qualify a customer to the best service for them, and almost always (90%) vzw comes out ahead of sprint.

  • mlower0903

    I just got off a chat with a rep. verizon is indeed cutting out their unlimited data. the only way to keep it is to purchase phones at full retail therefore not renewing your contract. then they are contractually obligated to give you unlimited.

  • eXtheManimal

    I was NOT able to keep my unlimited data. Was a big bummer because I used upwards of 12 gigs a cycle on average. Guess it’s time to stop watching netflix and downloading videos etc. I opted for the 2gb plan because 80 extra bucks a month is way too much. It’s a shame too because the GS3 looks perfect for watching movies lol.

    • eXtheManimal

      (btw) 80 bucks a month buys you the 10 gig plan (I think… don’t really remember but it WAS expensive to compensate).

  • XpsychO

    I just upgraded from thunderbolt to gs3 and kept my unlimited data… no questions, no complaints..

  • devonburns20

    I got them to early upgrade me cuz the problems I had with droid 2 global and they gave me new gs3 for free and free shiping nd told them since it’s not my fault the my phone was messing up and they let me keep the unlimited data

  • Michelle BTL

    I tried to upgrade tonight to SG III from Droid 2 online and it gave this message… “Your current unlimited data offering is no longer available. By Default 76375 – DATA PACKAGE 2GB/$30 offering is selected”. I cancelled out of it. I’ll call customer service tomorrow to see if I can keep unlimited. It’s just not worth it otherwise. I’ll be riding out my contract and switching carriers soon. We are on a family plan, 3 smart phones unlimited data and 1 flip phone, no data. My 17 year old burns through GB.

  • Just spoke with a verizon rep, and tried to upgrade on amazon.com from a droid incredible. I don’t see the option to keep unlimited data. Can’t try the verizon site cuz my upgrade isn’t till tuesday…

  • ip2md

    On the verizon website I was able to upgrade a phone this past weekend and keep unlimited (after being denied for 1 month). Today an attempt to upgrade a second phone was unsuccessful.

  • not working anymore. Pretty pissed, i had bills this weekend and don’t have cash and not being able to charge the phone to my account for next bill I didn’t get the upgrade yet….. Now it’s gone….FUUUUUUUU!

    • looks like ordering through Wirefly.com still lets you keep unlimited….. not sure how long that’ll last though :

      Anyone feeling generous wanna loan me $200 till friday? 🙂

  • joe

    got to keep my unlimited by transfering a upgrade from a non smart phone line

  • Just called Verizon they let me xfer upgrade from dumb phone line…keep data…and billed my account! Got the white gs3 16gig since it has micro SD..white flip book cover! Three anti glare protectors …after discounts with taxes and fees my total was 294!

  • ^erizon

    ordered s3 last friday night(July20) with unlimited data option on verizonwireless.com (don’t know why this option was available). I just wondering that if I activate this phone. am i going to loose my unlimited data plan? I took screen snapshots when I checkout and received confirmation email with unlimited data.
    does anybody succeed?

  • James_Kernicky

    This has now been fixed…the site changed in the last 2 hours.

  • idacoolguy

    I was showing the option this AM to upgrade with unlimited data. I just checked again (11:30 EST) and it no longer available for me. Anyone else having luck?

    • James_Kernicky

      Nope, that’s when it didn’t allow me to keep unlimited anymore. What a joke

  • I was told by Verizon that if you upgrade from a 3rd party source ie Amzon and wirefly, you will be able to keep your unlimited plan. I went over to my business website and ordered my S3 and still have unlimited.

    • Koneesha

      Really? So best buy would work like that too then?

      • LookITUP

        Do you have an existing unlimited data plan?

        Here’s what you need to know:

        With Verizon’s new Share Everything plan, unlimited data is no longer
        available. When you upgrade your phone, unlimited data will no longer
        be available on your line.

        If keeping unlimited data is important to you, you can choose “Replace my phone” and pay full retail price for a new phone.

        From best buy site when you check try to extended exisiting

    • LeftUpgradeless

      I’d love to know this too, if it does then guess I’ll pick up something otherwise saying bye bye to upgrade I had laying around

  • sunfallingsky

    I opened a second line on my account activated it with the new phone SGIII. Then switched the new line to old no data phone i had 4 yrs ago. They did it for me at a store and i still have unlimited data on my original line and new SGIII. A extra line can be put on hold for 3 months at a time.

  • fuckers better let me keep my unlimited data once I upgrade to my blue droid razr <3.

  • Joe T.

    I used my upgrade on Thursday July 12th which was the day the Samsung Galaxy S3 came out for Verizon. It’s been 2 weeks and I still have Unlimited Data showing up on my account exactly like the screen shot above. I also got my receipt for the phone showing I spent $199 for the phone and have a $29.99 unlimited data plan on the actual receipt too. All in all, I would say I got hooked up pretty well.

  • Steven

    Had a coworker buy a SIII a few days after the launch in stores from a store. He got to keep his unlimited data. He didn’t have a preorder for this. He isn’t sure why he got to keep it and the Verizon agent wasn’t sure how it was happening either.

  • I work for a Verizon Retailer and I have done several upgrades as of late and they almost never drop the unlimited, not quite sure why?!

  • AhsanS

    Damn. I can use my upgrade right now on the S3 or Nexus (leaning towards the Nexus) or wait for the RAZR HD or 2012 Nexus (if there’ll any) and run the risk of being forced onto a shared plan.

  • Rocky1818

    Looks like I’ll get to keep it as well, I’ve taken the process through to the checkout page and it still says “Unlimited email and web for smartphones”. Guess that means I’m good to go? I checked at BB because they were offering a little better price, but a rep there told me they have no control over letting people stay unlimited.

    • raid98

      You should be good to go, my purchase page said the same thing: Unlimited Email and Web – 29.99 and so far I still have the unlimited plan. I ordered on 7/12 and it shipped out on 7/15 and I upgraded to the S3 from Galaxy Nexus with no problems. So far my unlimited contract has been extended to 7/15/14, Yeah baby!!

  • anyone try upgrading through bestbuy? I went through it on their website and it said “keep current plan” however when i talked to someone online to confirm they said it would cancel after the order had gone through with an error

  • raid98

    This is true for me also, I originally tried to order online though Verizon’s website back in early July and the site would give me an error about my unlimited plan not being available anymore and that I would get a 2GB plan, so I cancelled it before I ordered. A few days later I decided to check it out again and the error message was gone and it let me order through the website as I kept my unlimited plan. I switched the sim card from my Galaxy Nexus, put it into my S3 and boom it connected almost instantly and put the new sim card that came with the S3 and put it in the Nexus and upgraded/switched my brothers phone through the Verizon website, had no problems on either phone and I kept my unlimited plan on both phones!!

    • Did you use the loophole though upgrading another account and vice versa as people have described on here or did you update the line your using.

      • raid98

        I didn’t use any loophole to my knowledge, I had an upgrade discount on my phone line and it let me upgrade my phone on the website without it changing my contract. I have checked my Verizon account online and today it still shows that my unlimited contract has been extended to July 2014, I’m not sure why it let me keep unlimited but it did. But as I said, the first time I tried to upgrade my phone in early July, I got the error message that told me I couldn’t keep my current contract if I upgraded, came back a few days later and the error message was gone. So I upgraded my phone and my brothers phone without it ever changing our contract to unlimited and I did this all through the Verizon Wireless website.

  • jewvee

    I just upgraded a phone on my account yesterday and got to keep my unlimited it seems the people at the verizon store didnt even know why this was happening and tried to talk me into a family share data plan i refused several times lol i dont know what the glitch is but i was very happy

  • Yep not working here, My number isn’t a primary and is the only upgrade open. Keep getting

    Your current unlimited data offering is no longer abailable. By Default 77667 – EMAIL & DATA ENTERPRISE 2GB $0 OFFERING IS SELECTED.

    So guessing I’m not a lucky one.

  • Behzad

    Called customer service, first time they said no. Second time the girl checked and said she would see if the system would allow it. She said surprisingly it did. Back to unlimited for my new GS3!

  • Liderc

    I’ve had two family members upgrade since the cut off and keep unlimited.

  • BrendonSF

    Just upgraded via the Verizon site and kept the unlimited data. Hooray.

  • walter guevara

    I work at target mobile and today I upgraded a customer who hasn’t upgraded since 2010 and kept unlimited data…weird

  • AhsanS

    Can anyone confirm if this is still working as of now?

  • I’m not concerned. I don’t buy phones from big red, there’s better deals elsewhere. 🙂

  • Nic Romero

    I picked up two SGS3’s the other day and kept unlimited on both!

  • Pete

    I’ve been trying all day today, both online and customer service will not budge on letting me keep my unlimited.

  • Using my last NE2 and it’s letting me keep unlimited data.

  • Jeff

    I just went on to take a look at this my parents have been customers with Verizon for about 20 years or more and they we able to upgrade and keep unlimited data!!!!

  • I recently left metro pcs after obtaining my brothers Droid X2 , apparently he Kept his unlimited data by paying full retail for his razor . I set up a pre paid account in June and at first was told my data would not be unlimited. However, mid way through the transaction (setting up) up phone , the associate told me how to sign up on my verizon and on the website it clearly says : unlimited data in my account . I pay $95 a month for 7 hrs of talk time , free nights and weekends unlimited data and text. After coming off ghetto pcs, I’m happy as a clam

  • mikeym0p

    I work as a 3rd party retailer for Verizon. There was a loop hole over the weekend that when upgrading a line the user wouldn’t be forced to the tiered plan. I do not know, however whether or not it is up to the employee to manually move the user to a tiered plan or if their activation system will do it automatically.

  • Sean Wood

    I hesatantly upgraded to the S3 last weekned after laying hands on a friends and my Unlimitied is still showing up on my plan… and they let me stay with my existing plan of which I gave my daughter my Nexus and they let me add her on with the typical 2Gb/$30… I was FULL and WELL expecting to be pushed into one of the shared plans… but the rep said it was only an option if i thought i would be saving myself money….

  • hopper84

    I work at Verizon and have noticed this with annual upgrades only. I do think it to be a glitch in the system but hopefully the people i upgrades get to keep their unlimited once vzw figures this out. If annual upgrade confuses you, Verizon used to offer an upgrade to the primary line on an account after one year of the contract instead of the usual 20 months. The promotion ended with the arrival of the iPhone but a few people still have these upgrades out there.

  • ndog21

    No but ebay bestbuy mobile soulotoins is

  • I bought my galaxy s3 about a week ago, and my VZW rep knows me pretty well, i have known him for about 4 years now because we worked in the same strip mall. I was able to keep my unlimited data with my upgrade. Now from my understanding there is a loophole still in the verzion upgrade systems. Im really ecstatic that i get to keep my unlimited for two more years!

  • lnwalker

    I’ve done it twice in the past 4 days and it has not changed my plan.

  • Stephen Whatley

    Bought a galaxy nexus yesterday. The rep was as surprised as me to see my account still showing an unlimited data plan after the process was complete.

  • J2000pro

    When I was at the corporate store this week, the clerk waiting on the customer next to me expressed surprise when they activated someone on a new phone and contract, and the system had not taken away the unlimited data. I wonder if it’s not being enforced at a system level and up to the reps to assign them to a tier manually. Perhaps the unlimited data SKU must remain in their system for those grand fathered, and not renewing contracts yet/ever. Don’t worry everyone, I’m sure a patch is on the way. . .

  • bobs your uncle

    Verizon would love to get me on a shared plan. And off my 80 gig a month data binge. But it ain’t happening :^) upgraded to GS3 at full retail for the next two years. Thanks Verizon!

  • Wireless Expertz

    This only works if you do what VZW calls an “iconic” order (meaning pre-order a phone) its a glitch in there system it does not catch the account has Unlimited Data on the account.

  • David W. Astor

    upgraded to the SIII. rarely do i use the upgrade. Used to travelling so buying at full retail is a staple for me rather than the exception. If the phone is less than $1500 retail, I usually buy it outright unless they tell me otherwise. Used to paying over $1000 for phones so anything less than 1K is cheap for me. i know in the US ppl dont like to pay for more than $299 per phone, but anything less than a thousand is a steal. If you want to assess the blame, it’s american entitlement. 1K is minimum what a top tier cell phone is worth in market price. So getting the SIII for less than 1K was a steal for me at $699.

    • yellowcanary

      If it wasn’t for us American entitlist your ass would be speaking German now.

      • Ethan

        Amen to that!

  • arturo_bandini

    Well, shoot, I already ported to a prepaid. But also, whatever, they just toy with their customers. This summer’s events made me take a real hard look at my wireless needs, something that I’d never really put much thought into (beyond wanting the newest/fastest/fanciest phone) before.

  • PappaFloyd

    It let me keep mine, ordered my GNex online. I had a upgrade sitting there for a while, also been with them for 16 years or so. Was SUPER happy though.

  • brando56894

    I remember a guy mentioning on XDA that he upgraded his phone about a month (or less) ago and he said he got to keep unlimited data. My mom has a “feature” phone (Samsung Alias 2) and checked about two days ago if she had data because she wanted to post pics to Facebook while on a trip, when I tried to add data it said that I had unlimited data which wasn’t available anymore and I’d have to get into a share everything plan if she wanted data. Turns out she already had 75MB/month from when I had the phone 2.5 years ago and it carried over lol

  • AhsanS

    SOMEONE. QUICK. Is “unlimited email and web for smartphones” the same as unlimited data? ”
    You currently have Unlimited Email & Web for Smartphones (personal email).” That’s what I get and I can choose 2gb/month over it. “Unlimited Email & Web” IS unlimited data, right?

    • brando56894

      Yes, I believe it is.

      • AhsanS

        Alright. Then I get to keep my unlimited too. 🙂

  • I activated a new phone on the 28th, the day the shared plans started. My account was automatically switched to a limited data plan. I was told that I would not be able to go back to the unlimited since it “did not exist” in their pricing. But placed a special request and a few days later I was back to my unlimited, already used over 30gigs in less than a month, gotta love those 4G speeds.

  • Sky

    Yes, we both upgraded last week and were able to keep unlimited data! The week prior, I was not given that option.

    • Sky

      One of our lines upgraded through a Verizon store. (They refused to admit that I had to option to keep the plan until I demonstrated it on the website.) The other line I upgraded via Newegg.

      • Koneesha

        So we can upgrade from other stores than verizon! OMG!!

  • davidmi58

    Had an upgrade on the wife’s line (DX). Went online and tried to upgrade to a Gnex and they tried to force me into a data plan. 🙁

  • GNedxed4life

    The truth about this (which was clarified through a Verizon rep when I upgraded from my HTC Thunderbolt to my GNex) is that the reason some or most people are able to keep their unlimited data plans are because they’re doing “same tier” upgrades. Simply smartphone to smartphone, basic to basic etc. If I were to say upgrade from a basic phone to a smartphone or vice versa, then I wouldn’t have been eligible to keep my unlimited data plan and then would have been forced to choose a shared data plan.

  • Thomas Partida

    well I can say that i had no luck whatsoever, I live in southern California and have acces to 3 different stores and even a few independent stores and had no luck persuading anyone into letting me keep my unlimited, I also called 10 different reps over the phone but no one took the bait……. I am really fustrated with them at this moment.

  • Scott in MA

    I bought my Galaxy SIII today from VZW, upgrading from my Droid X.
    I was told that the ability to upgrade and keep my unlimited plan expired on June 28 and I had to go do a shared data plan or else keep my Droid X. Of course I wanted the new phone. So it is going to cost me an extra $600 a year for the privilege (plus the $30 fee). Feh. But the phone is nice.

    • Scott in MA

      Update, I read more posts here. I called VZW Customer Service, I still could not get back my unlimited service, but the worked out a deal that should cover my actual us and not cost us more than my old family plan. Not idea, but not costing me any more made me happier.

  • Cameltoe

    I called to ask if I could upgrade to the S3 and keep my unlimited data. They said no. Then I went online and ordered the phone. I kept my unlimited data as well:)

  • Thomas Partida

    ok, i officially give up.

  • Thomas Partida

    still not working for me, i am on my 8 rep and no luck.

  • maverik

    yupp still have the unlimited data option 🙂

  • shmigga

    I was able to upgrade to an S3 and keep unlimited data.

  • r0gu3g33k

    Got extremely lucky it seems. Recently upgraded in Oct to the Droid 3, then got offerred an early upgrade to one of four 4GLTE phones, Droid Rzr, RazrMaxx, Droid4, and I forget the other. Grilled the cust suppt for a good while before giving in for the Droid4. So far…only charged an upgrade fee of $30(was expecting that) and the price of the phone ($99) and still showing all unlimited data. I’m sure there is a catch somewhere, but I’m not seeing it yet.

  • thatdude

    I don’t know, perhaps this is because att is allowing grandfathered customers to keep their unlimited data.

  • ant

    i got my unlimited still and i got the GS3 the day it came out

  • Colin Zack

    Not sure if this has anything to do with it, but my brother upgraded after the last day for unlimited, and still kept his. No idea why, but he did use my upgrade so maybe that confused things.

  • AhsanS

    I have a Droid 2. Should I get a Nexus 7 or upgrade to the Galaxy Nexus (unlimited data)?

  • Emmanuel Sanchez

    I just got my S3 with unlimited data!!!

  • greggies

    I tried last week to buy the galaxy nexus and the online system was forcing me in to a shared plan, so i didn’t do it, I just tried and it is allowing me to keep unlimited data.

  • rep

    To those ppl that are doing this when the phone gets activated the unlimited data will fall off I’m positive and for the ppl that slipped by not losing it it will fall off once they realize it once again I’m positive .it just might take a few months but any time any change is done on a line that has the unlimited data an alert goes to an off line team and they check the eligibility of having it

    • If there contract says unlimited. They can not change it after the error. If that was the case than I would have to pay Version a bunch of money due to glitches when I ordered as an employee of Verizon

  • scotty

    Damn I would of waited to see what else came out if I knew this 🙁

  • John Murray

    Same thing here. Let me keep unlimited.

  • Mvpmp90

    I recently switched phones with a friend. He gave me his G-Nex and I gave him my Bionic. When they were switching phones over the guy that was helping us said that I would go down to a 2Gb per month plan. That was two billing cycles ago and I still have my unlimited data.

  • cellular sales verizon agent

    Just so everyone knows…I work at Verizon and I have noticed when I do alternate upgrades….and they stay on the min plans….they keep their unlimited…..what I mean by ” alternate upgrade” I mean…you don’t use ur lines upgrade…use ur sons or wives….tell them u wanna keep urs for later….I swear this works…then the next day u can do another alternate upgrade and ur son or wife can use ur upgrade and get them a new phone keeping unlimited data….if u go to a indirect agent..we can do two alternates at once and both lines use the others upgrade both keeping their unlimited data….remember don’t change anything with the plans….no bucket data for this to work

    • This is what i did and it works. I upgraded on my sister’s phone line and it let me keep unlimited

    • k3v

      This is precisely what I did and my rep confirmed.

    • CrustaceanFreak

      I’m with an indirect store as well. That is the only loophole I’ve found thus far (without going through VZW customer service), but I’ll keep you guys informed.

    • JON

      I work indirect as well and did this last night and it worked! they keep thier unlimited data!

      • Kevin

        im sorry but what do you mean by indirect? Im assuming that is like a best buy store or something?

      • Koneesha

        How does indirect work. We have 3 phones that need to be upgraded and this would be great!

  • chucklehead322

    My guess is someone at VZW figured out if certain customers bought plan X with so many GB they wouldn’t be making as much as they would with the customer’s current $30 per phone data plan.
    I’ve been wondering about this myself when it comes time to upgrade. Right now we have 4 phones paying $30 each ($120 total) per month for data. Most of us are able to use wifi the majority of the time so technically we don’t really use much data each month and wouldn’t need a plan with lots of GB. VZW would probably lose money with us as we’ll be buying the lowest data plan available.
    I bet after reviewing our bill someone says, “let them keep unlimited since we’re making more off of them that way.” Just my opinion but I don’t doubt the greedy VZW peeps figured that out once the shared plans started rolling out.

    • jroc74

      This make alot of sense. I woudlnt be surprised….lol.

  • Mizzark

    I just got my S3 for vzw from best buy.. even though I pre-ordered the phone before the cut-off, their system tried to force me off. The BB sales rep called verizon and the lady was able to switch it back to unlimited after going through the switch in the BB system

  • just tried it and i was able to keep unlimited data. Gonna buy the phone now 🙂

  • arthur2142

    I just checked my brother’s line on my account, and during the ordering process it forces him into the 2GB/$30 plan. I tried to get him to upgrade before the Steal Everything plans were introduced, but he didn’t listen.

  • bigeasy2000

    I bought my S3 online though Android Central/Best Buy Mobile. When selecting my plan there was an option to keep my current plan but it did not say unlimited on the site… just keep current plan. I thought this was a web site glitch and when I picked up the phone at Best Buy Mobile they would tell me I had to change over. Well much to my surprise and the Best Buy rep helping me he was able to activate the phone and keep me unlimited. I also thought I was special.

    • Koneesha

      Did it warn you about the share everything plan?

  • Dammit Kellen… First Slickdeals now Droid-Life … this will be dead in the hour… 😛

  • CapnShiner

    Has anyone looked into a possible link between keeping unlimited data and using the last NE2 credit? What about upgrading from specific devices or to specific devices? I think we should be systematic about researching this and track all the similarities and differences we can think of for people who are upgrading. We need to establish a pattern so we can exploit it.

  • John

    Is this only working for people getting the S3?? I tried for the galaxy nexus and it’s forcing me to choose a new plan

    • AhsanS

      Damn, really? I was plannning on getting the Nexus…is the 2 GB plan available though?

  • Beranimus

    I upgraded to a GS3 from my Droid x at best buy last Thursday and wasn’t expecting to be able to keep unlimited data but somehow after my upgrade I still have it. Not sure how or why but I’m ok with it.

  • Matt

    I just tried it and it was letting me keep my unlimited data

    • cheezer88

      In store or online?

  • cheezer88

    I have an upgrade and unlimited data, but i don’t know if i want to be locked in for 2 more years

    • Kyle

      I’d say do it. The worst thing to happen is you get stuck with unlimited data on the fastest 4G network.

      • AhsanS

        Will it work on Amazon Wireless? The nexus is a lot cheaper there..

        • Eric

          Doesn’t look like it, I just bought it on VZW. I called a rep but they can’t do anything. Let me know if you are luckier.

          • AhsanS

            Ah. Was the 2 GB plan available or were you forced onto a shared plan?

          • Eric

            I kept my unlimited plan 🙂

          • AhsanS

            Ohhh. So you’re saying that I can keep unlimited through VZW’s website but not through Amazon Wireless?

  • BaltiCzar

    As far as I have been told by their phone reps as well as in store reps, we can still use upgrades on other lines on our accounts (if those other lines are not unlimited) and then simply transfer the upgraded phone to the unlimited line.
    I have 5 lines on my account. Only one is unlimited. One has a 4GB data package (from when they were offering that 4G promotion) and three lines are feature phones. As long as I cycle those feature phone lines for upgrades and transfer them to my unlimited account I am golden.
    All the other lines (family members) on my account are already full aware: “I pay the blanking bill, I get the upgrades!!” You want a shiny new phone? Go pay full retail or go see ebay/craigslist.

  • Destroythanet

    FYI, I was able to keep unlimited when I pre-ordered from Best Buy even though they sometimes told me they wouldn’t (I called in about this 6-7 times).

  • Chris

    Just upgraded 2 lines and look to have kept unlimited data.

  • samsungowns

    I am a VZW Retail Store rep In MD and I have not been able to keep unlimited data for any customer since the launch of share everything. Maybe this is related to geographic area?? We have some different systems in Northeast, Midwest etc.

    • vzwemp

      I’m a rep in va. I think it depends on whether you use that lines upgrade or alternate upgrade.

      • vzwemp1

        Had a customer call in from the VA area and did their standard upgrade in an indirect location and they kept it from their OG Droid.

  • nightscout13

    WOW, so i could have waited a little, and got the GS3 a little cheaper, AND kept my data??

  • sjcea

    This is indeed the case ! I upgraded to the Galaxy S3 3 days ago and after requesting and fighting a bit the supervisor over road the system and allowed me to keep unlimited data on all lines !!! They told me that they are instructed to get people off of unlimited data but were also authorized to allow people to keep it if it meant losing there business !! I was thrilled ! GS3 and unlimited data as I have had for year !!!

  • AhsanS

    Can someone confirm if this works on Amazon Wireless? I can snag the gnexus for $50..

  • Darkblue31

    Yes its working for me

  • AMAZING. I upgraded my wife’s line last week with an S3 and they said we had to lose her grandfathered unlimited data. We were pretty depressed about it but we didn’t want to pay full price today. I read the news today and called customer service ASAP. The rep was super nice and put her immediately BACK on UNLIMITED DATA. WOOHOOOOOOOOOO

  • sonicemerald

    im hoping this works… I pre-ordered the galaxy s3, and got to keep my unlimited data…. but my family account owner decided she wanted a tablet and bought it and switched the whole family account (5 devices.) to a 12 GB plan… without telling anyone until after. I am so mad.

    • She can return it if it hasn’t been 14 days yet and they’ll revert the plan.

      • Micah Gemmell

        I heard they might not do that, since they really want to get rid of unlimited plans…

    • nico rojas

      Your going to loose it unless they put you on a 700minute plan that was my issue when I called

  • AhsanS

    Should I upgrade to the S3 or GNEX? Quick, I need an answer!

  • duke69111

    And a whole butt load of people just released a huge sigh of relief!!!

    If Verizon didn’t know it, they know it now.

  • k_nivesout

    Bought a nexus off contract since I figured that by the time my upgrade was available (next week), I’d be forced off unlimited with a subsidized upgrade. This is what the rep in the Verizon store said as well. At first when I saw this article, I was wondering if I should’ve waited getting the nexus. But after a few weeks with the nexus, and knowing the next best option is Verizon’s neutered galaxy SIII, I’m happy with my decision 🙂

  • Brian

    It is not letting me keep unlimited…it says it automatically selected the 2GB plan for my account.

  • Christopher Anderson

    I kept unlimited data when buying my S3 in store last week. I thought I was special…

  • Jake

    Not an hour ago a lady at work asked me about this, becasue her sister got to keep her unlimited data last week when she renewed her 2 year contract, upgrading her phone to the Droid Razr Maxx with subsidized pricing.

  • michael

    Yeah works for me, I was holding out for the razr HD, but this makes me wonder if I should just quick upgrade before they realize their mistake.

    • Charlie

      I’m in the same boat. Still pretty sure I’m going to hold out the the Razr HD though. The SGS3, although a great phone, just isn’t for me.

    • T4rd

      I would just wait. I’ll bet if you called and complained enough when you decide to upgrade, you would eventually get someone willing/able to help you out in keeping your unlimited data. May not be worth the hassle to you, but it’s pretty much what I plan on doing in 18 months when my contract expires.

  • E

    That was the main reason I upgraded early. I will say though, this would be good for them to allow grandfathered accounts. Other people in my plan will be due for upgrades within the next year and would just as soon leave for another provider if they have to give up unlimited.

  • richardsonadm

    I can confirm, I just tried to upgrade my line with S3 and is allowing me to keep my unlimited data, but waiting to sell my CR-48 to make up the difference I need.

  • Peggy Sturman

    I just tried and it told me I would have to give up unlimited data. I have an HTC Thunderbolt and want to upgrade to a Nexus.

  • giantsfan0128 giantsfan0128

    I am a VZ retail rep, and this all is very true, I have not heard why this is happening but upgrades have been going through witout any error. If you have unlimited then upgrade NOW, I dont know how long this will last, this is you LAST CHANCE.

  • Jesse McCall

    Wow, if that’s true, this is SO annoying. I went to upgrade before my contract ran out and I TOLD them I wanted to preorder the S3. Their reply was that I had to upgrade to a phone that is already in stock before and that I could swap it afterwards closer to the launch date because, if I preordered, it was as good as going after the renewal date. After they told me that, I went back to do what they told me and they made me jump through more loops (eg. talk to various reps and customer service) before telling me that it was impossible now and that I would have had to (past tense) do what I INITIALLY said I wanted to do….preorder the damn thing. Now I’m stuck with the Razr (NOT the Maxx) for another 2 years because they told me to do the wrong thing.

    Thank you, Verizon, for screwing me over and wasting my time.

  • I had my mom use LetsTalk.com to upgrade to the new Incredible (which she effing loves btw) and they let us keep the unltd data, until one day I got a text from VZW saying she had reached 50% of her usage…which lead to me investigating and finding out they tried to be slick and throw her on a 2GB plan for the same price, until I called customer care and the rep was awesome and restored the unlimited data within minutes.

    Oh, and did I mention that I got my mom unlimited data around the time the Galaxy Nexus came out? LOL. I love Verizon and their little loopholes I seem to catch with this whole unlimited data fiasco.

    • Do you happen to know if LetsTalk.com allows buddy upgrades? I want to grab that Galaxy Nexus or the Samsung Galaxy S 3 for cheap.

  • amycyclenut

    I ordered my SG3 on-line last week and I was NOT allowed to keep unlimited data.

  • WhichWay

    Is this online, through the phone, or in person?

  • ApplesNAndroids

    I have two upgrades. One line has unlimited data the other 4GB. When I go to upgrade either line I am able to keep pre existing data options

    • Charlie

      I have this exact same setup and it’s the same outcome. Can keep both data plans without moving to shared.

  • Rob

    Verizon felt bad for Droid 3 owners so they decided to toss them a freebie.

    All kidding aside (I had a Droid 3 before this too), how did they get an upgrade already? I got the Droid 3 the day it came out and I’m not up for an upgrade until January 2013, and this is because I first started with a Droid X2 and moved to a D3 (since the D3 didn’t come out until AFTER unlimited data was yanked, I had to get something when I jumped to Verizon in May 2011). Maybe they bought the D3 at full retail like I did and their contract date started earlier than January of 2011? I’m confused.

    I bought the SGS3 for full retail and feel better about spending that much money on it since this phone is, you know, the friggin’ bees knees.

    • T4rd

      My friend got the Droid 3 around its launch too and upgraded to a Razr Maxx a month or so ago. It seems that they’re allowing customers with 3G (Android) phones upgrade early to 4G phones. That’s why he was able to. He got an e-mail from Verizon telling him about the offer, so he walked into a store and they let him re-up for a Razr Maxx when he was only like 10 months into his existing contract.

      • Rob

        Damn. I totally got screwed! Well, not screwed, but I’m more than 13 months into my contract! And I had a Droid 3 as well! Grrr… I guess Verizon really DID feel sorry for people with a Droid 3! “No ICS upgrade for you? That’s OK, we’ll give you a HELLA EARLY upgrade.”

        Oh well, good for your friend and the others!

        • T4rd

          Well I’d bet you would be able to do the same if you walked into a store or called and mentioned this even though you didn’t get an offer. It seems Verizon wants to migrate as many customers as possible onto its 4G network. Try it out and report back if you can and can keep unlimited ;-).

          • Rob

            Honestly, not sure if it’s worth it. I have no basis to “threaten to leave” since I would have to pay an ETF and a restocking fee if I really did leave. Plus I’m on unlimited data so they would probably tell me not to let the door hit me on the ass on my way out lol.

            But if all of these people were on unlimited… ugh.

          • T4rd

            Well I didn’t say to threaten to leave, just to ask and see what they say, hah. I would tell them that my friend just upgraded from a D3 to a 4G phone and see how they respond to that. Can’t hurt to ask, heh.

  • jeff

    Maybe that’s why Verizon’s stock is down. Investor’s aren’t happy that customers aren’t getting forced to pay more for limited data.

    • spoonman

      One cannot buy stock on Verizon Wireless, they’re a private company therefore not publicly traded. If you have Verizon stock it is for Verizon communications

      • carlito

        Pwned lol

        • jose


      • Osborne195

        Good comment, he is correct. Although, I have certainly read in the past that Verizon Communications “stock value” does fluctuate based on their wireless business dealings. Are you saying that VZC has nothing at all to do with their wireless division at all?

        • spoonman

          yes it is to my understanding that VZC stock fluctuates based off of publicity on VZW but the 2 are not directly related

          • Mark

            They are directly related. Anything that happens with Verizon Wireless will directly affect their parent companies: Verizon Communications and Vodafone.

      • Anthony_Armando

        Verizon Communications is a holding company which owns 55% of Verizon Wireless.

      • jeff


        “Verizon then became the majority owner (55 percent) of Verizon Wireless, with management control of the joint venture.”

        If you’re buying and selling Verizon Commuications stock then you better take Verizon Wireless into account since they have a direct stake in Verizon Wireless.

  • JonRyan

    I work as a sales rep for verizon wireless and for the past few days every upgrade that i have done from a customer with unlimited data had bumped them off to the 2GB plan..

    • T4rd

      Well you go to hell and you die! You should be fighting the system and keeping them on unlimited! Hah, j/k. But do you even have the option to keep them on unlimited or does the system force them into a tiered plan? Or maybe only managers/higher ups have that ability to grandfather them over..? I’ve wondered how that works..

      • In Verizon’s system now when you do an upgrade it automatically removes the unlimited plan and substitutes the 2gig plan and gives us no option as to keeping one or the other.

        • T4rd

          Then I wonder how all these people are keeping unlimited data..? I guess a manager can override it maybe?

          • I’m not sure as I just upgraded a woman to an s3 this morning and it definitely kicked her out of unlimited. That said she had a 3 month average use of 35 MB of data!

          • Trueblue711

            The online system used by customers is probably different than the employee one in the retail stores. This could simply be an accident that the two are different. No one knows.

    • Christopher Anderson

      Didn’t bump me off

  • Cmrudy

    I’ll be damned…my main line is eligible for upgrade and online it allows me to keep my plan and unlimited data…now what to do what to do?

    • I would go for it. I played with it today and it freaking awesome! SGS3 is sweeeeet!

  • T4rd

    When my next upgrade was due, I was just planning on calling the CS or retention center every day until they let me upgrade and keep unlimited data anyways, lol. I’m sure it’s still technically possible to do on their system, they’re just strongly urged to not do it.

  • Jupiter

    If this is true, I have one more upgrade that I want to use up ASAP before they change their mind. Please confirm people?

  • BD864

    Worked for me on Monday too! Just got my S3 with unlimited data!

  • balthuszar

    if this is the case, vzw may have just saved themselves a couple of customers

    • Cowboydroid

      You can add another. The only possible way I sign a new contract with Verizon is if I keep unlimited data for the current price I pay. Not even Nexus exclusivity will keep me if that doesn’t happen.

      • balthuszar

        i’ve got an upgrade in september…crossing my fingers we see the razr HD by then…i’m going to give it a go if so, and if not…hello sprint

  • cody


  • Chiaroscuro7

    If this is true…then my S3 is sooo getting returned 🙂

  • cody

    it allows me to keep my unlimited.

    • Droidzilla

      It allows me to keep my unlimited or it gets the hose again.

      • red014

        How is this not the highest rated comment?

        • red014

          Thanks DL Nation. That’s more like it. 🙂

    • k3v

      It allowed me to keep unlimited also. Just got back from upgrading to s3 from the store. My rep told me that as long as you have a basic phone in the family plan line, it’s a loophole that allows you to give that phone the upgrade and switching it back to whatever line you want. This annoying process lets the desired line to keep the unlimited data.
      So as long as you have a family line and ONE person has a basic phone, whenever there’s an upgrade eligibility. you can constantly renew the unlimited plan.
      I was so happy that my rep told me this.

      • bbb

        I had the exact same experience a few days ago while upgrading to my new S3. My wife still has a basic phone. The sales associate was new and accidentally upgraded my wife’s line. When he moved phone back to my line it was no longer treated as an upgrade and I was able to keep my unlimited data. Thanks for the newbee!