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Verizon Still Letting Upgrades Keep Unlimited Data?

We aren’t sure if this is the case for every Verizon customer, but so far this week, we have heard from a handful who used an upgrade over the past few days and were still allowed to keep unlimited data. From what we were told when Share Everything plans went live, unlimited data was only going to be kept if you purchased phones at full retail. We aren’t sure if Verizon is being extra kind this month, if they are temporarily allowing upgrades as they did pre-Share Everything, or if this is some sort of an error in their system. AT&T announced their shared data plans this week and even announced that customers will be able to keep their existing unlimited plans with upgrades for the foreseeable future. Maybe Verizon wants to align themselves with that? 

What we do know is that we have a screenshot below of a customer upgrading this week to a Galaxy S3 and finding that he was able to keep unlimited data. We also just received an email from a reader whose wife is upgrading from a DROID 3 to a 4G phone and was told that she could keep unlimited, but that this was only going to be allowed for a short period of time.

Update:  We are hearing from friends of ours that this is pretty random. Some people are still able to keep unlimited, while others are not. It could have to do with inadvertent canceling of Galaxy S3 pre-orders and those customers are now given a chance to upgrade. It could also be that some are more special than others and simply slipping through the cracks.

If you have yet to use an upgrade, would you mind cruising into your account today, walking through half of the upgrade process on a phone, and then telling us if it is allowing you to keep unlimited data? Afterwards, please let us know in the comments.

Cheers Travis and everyone else!

  • travelsoverseasalot

    on a side note, I have the unlimited global data plan, with and incredible 2, and today tried to pay retail for a Note2 and activate it on my account. The Verizon rep was not able to make the change. Any phone with LTE is not allowed w global unlimited. I am told I can keep the plan, and go month to month when the term is up, but no new equipment to support it. fyi

  • Donzel

    recently upgraded to iphone 5 last week for $200, and for some reason they let me keep my unlimited data as well.

  • mark

    what if you upgrade your phone on a line thats not unlimited data and then the next day switch the upgraded phone to the unlimited data line would you still keep the unlimited data for the upgraded phone you switched over to the unlimited data line?

  • charliebrown45

    FYI thewhen you up grade they will take you off unlimiyed data ..what Verizon wont tell you its that you got 14 days to switch back to your old plan .so if you get the upgrade just call back before the 14 days. And they will have to switch you back to unlimited dat

  • Mrs c

    I have 4 lines and 2 of my lines have unlimited data. I have an available upgrade on those unlimted lines. What I did was that I switched my upgrade from 1 of those unlimited data lines to another line that doesn’t have unlimited data. And I ordered a phone, however my confirmation email said that my unlimited line had been changed and not my other line the one that i transfered the upgrade to. At this point the representatives cant help me because they say i have to wait until i receive the phone to see if any changes were made. I need help! i dont wanna wait until i receive the phone and not be able to get my unlimted data again. Any suggestions help!

  • Elecga

    They are still upgrading while staying on an unlimited plan. I just called and upgraded a droid x to the s3. I tried upgrading a couple months ago, the day after the new plans came out and they wouldn’t let me keep unlimited no matter what but the rep today explained that reps have a workaround, sounded pretty simple too. According to the rep, all they have to do is upgrade it under the new 2 gb plan, then go back in and revert that line back to the original plan. Maybe I just got a really cool rep this time since she also waived the $30 activation fee and applied my $50 discount.

    Anyway, if anybody is looking to upgrade and keep their unlimited plan, keep trying, there are definitely reps out there who can and will upgrade you.

  • ansisit21

    this add may be true but i just called vzw and spoke to a gal..she said that i can’t keep my unlimited data at all unless i buy the galaxy sIII at full retail..i told her noway..my friend at work was able to keep his unlimited data when bought the new phone…i don’t know why vzw customer service insist that i cant keep it…what the hell….

  • When I went to upgrade. I was told that i would lose my unlimited data. Though the guy told me i could “transfer your upgrade” from another line. I never went through with it but he said that would be the only way to trick the system to keep my unlimited data indefinitely.

  • BruinSkiiz

    I was able to upgrade to a Galaxy S3 this morning, and was able to keep my Unlimited Data. I was surprised because just yesterday I had called into VZW and the agent told me that in fact I’d be losing my grandfathered Unlimited Data, and he event went as far as to ask if I wanted to go into a tiered data pricing plan while I was on the phone with him so I could “be ready” when I upgraded to the S3. I was surprised to find out that at the online check-out, “Existing Unlimited Data @ $29.99 was the option that was pre-selected”. I am crossing my fingers that this goes thru and that I don’t get a call/email from VZW support to tell me that I ‘must’ change to a tiered plan due to my upgrade.

  • GBRunner24

    Working as an indirect vzw agent it really makes me mad when customers will not upgrade, or possibly even cancel vzw service, because they “cannot” keep their unlimited data. Many of these customers claim they are moving to sprint so they can keep their unlimited data, however what they don’t realize is that Sprint throttles data after 2.5g and that sprints network is awful, not to mention they have no lte coverage near us. Customers complain every single day to me about old unlimites plans, but when it comes down to it 90% of customers don’t even use 1gb of data and blindly jump ship to sprint. Seeing as I sell 3 of the 4 largest carriers I always qualify a customer to the best service for them, and almost always (90%) vzw comes out ahead of sprint.

  • mlower0903

    I just got off a chat with a rep. verizon is indeed cutting out their unlimited data. the only way to keep it is to purchase phones at full retail therefore not renewing your contract. then they are contractually obligated to give you unlimited.

  • eXtheManimal

    I was NOT able to keep my unlimited data. Was a big bummer because I used upwards of 12 gigs a cycle on average. Guess it’s time to stop watching netflix and downloading videos etc. I opted for the 2gb plan because 80 extra bucks a month is way too much. It’s a shame too because the GS3 looks perfect for watching movies lol.

    • eXtheManimal

      (btw) 80 bucks a month buys you the 10 gig plan (I think… don’t really remember but it WAS expensive to compensate).

  • XpsychO

    I just upgraded from thunderbolt to gs3 and kept my unlimited data… no questions, no complaints..

  • devonburns20

    I got them to early upgrade me cuz the problems I had with droid 2 global and they gave me new gs3 for free and free shiping nd told them since it’s not my fault the my phone was messing up and they let me keep the unlimited data

  • Michelle BTL

    I tried to upgrade tonight to SG III from Droid 2 online and it gave this message… “Your current unlimited data offering is no longer available. By Default 76375 – DATA PACKAGE 2GB/$30 offering is selected”. I cancelled out of it. I’ll call customer service tomorrow to see if I can keep unlimited. It’s just not worth it otherwise. I’ll be riding out my contract and switching carriers soon. We are on a family plan, 3 smart phones unlimited data and 1 flip phone, no data. My 17 year old burns through GB.

  • Just spoke with a verizon rep, and tried to upgrade on amazon.com from a droid incredible. I don’t see the option to keep unlimited data. Can’t try the verizon site cuz my upgrade isn’t till tuesday…

  • ip2md

    On the verizon website I was able to upgrade a phone this past weekend and keep unlimited (after being denied for 1 month). Today an attempt to upgrade a second phone was unsuccessful.

  • not working anymore. Pretty pissed, i had bills this weekend and don’t have cash and not being able to charge the phone to my account for next bill I didn’t get the upgrade yet….. Now it’s gone….FUUUUUUUU!

    • looks like ordering through Wirefly.com still lets you keep unlimited….. not sure how long that’ll last though :

      Anyone feeling generous wanna loan me $200 till friday? 🙂

  • joe

    got to keep my unlimited by transfering a upgrade from a non smart phone line

  • Just called Verizon they let me xfer upgrade from dumb phone line…keep data…and billed my account! Got the white gs3 16gig since it has micro SD..white flip book cover! Three anti glare protectors …after discounts with taxes and fees my total was 294!

  • ^erizon

    ordered s3 last friday night(July20) with unlimited data option on verizonwireless.com (don’t know why this option was available). I just wondering that if I activate this phone. am i going to loose my unlimited data plan? I took screen snapshots when I checkout and received confirmation email with unlimited data.
    does anybody succeed?

  • James_Kernicky

    This has now been fixed…the site changed in the last 2 hours.

  • idacoolguy

    I was showing the option this AM to upgrade with unlimited data. I just checked again (11:30 EST) and it no longer available for me. Anyone else having luck?

    • James_Kernicky

      Nope, that’s when it didn’t allow me to keep unlimited anymore. What a joke

  • I was told by Verizon that if you upgrade from a 3rd party source ie Amzon and wirefly, you will be able to keep your unlimited plan. I went over to my business website and ordered my S3 and still have unlimited.

    • Koneesha

      Really? So best buy would work like that too then?

      • LookITUP

        Do you have an existing unlimited data plan?

        Here’s what you need to know:

        With Verizon’s new Share Everything plan, unlimited data is no longer
        available. When you upgrade your phone, unlimited data will no longer
        be available on your line.

        If keeping unlimited data is important to you, you can choose “Replace my phone” and pay full retail price for a new phone.

        From best buy site when you check try to extended exisiting

    • LeftUpgradeless

      I’d love to know this too, if it does then guess I’ll pick up something otherwise saying bye bye to upgrade I had laying around

  • sunfallingsky

    I opened a second line on my account activated it with the new phone SGIII. Then switched the new line to old no data phone i had 4 yrs ago. They did it for me at a store and i still have unlimited data on my original line and new SGIII. A extra line can be put on hold for 3 months at a time.

  • fuckers better let me keep my unlimited data once I upgrade to my blue droid razr <3.

  • Joe T.

    I used my upgrade on Thursday July 12th which was the day the Samsung Galaxy S3 came out for Verizon. It’s been 2 weeks and I still have Unlimited Data showing up on my account exactly like the screen shot above. I also got my receipt for the phone showing I spent $199 for the phone and have a $29.99 unlimited data plan on the actual receipt too. All in all, I would say I got hooked up pretty well.

  • Steven

    Had a coworker buy a SIII a few days after the launch in stores from a store. He got to keep his unlimited data. He didn’t have a preorder for this. He isn’t sure why he got to keep it and the Verizon agent wasn’t sure how it was happening either.

  • I work for a Verizon Retailer and I have done several upgrades as of late and they almost never drop the unlimited, not quite sure why?!

  • AhsanS

    Damn. I can use my upgrade right now on the S3 or Nexus (leaning towards the Nexus) or wait for the RAZR HD or 2012 Nexus (if there’ll any) and run the risk of being forced onto a shared plan.

  • Rocky1818

    Looks like I’ll get to keep it as well, I’ve taken the process through to the checkout page and it still says “Unlimited email and web for smartphones”. Guess that means I’m good to go? I checked at BB because they were offering a little better price, but a rep there told me they have no control over letting people stay unlimited.

    • raid98

      You should be good to go, my purchase page said the same thing: Unlimited Email and Web – 29.99 and so far I still have the unlimited plan. I ordered on 7/12 and it shipped out on 7/15 and I upgraded to the S3 from Galaxy Nexus with no problems. So far my unlimited contract has been extended to 7/15/14, Yeah baby!!

  • anyone try upgrading through bestbuy? I went through it on their website and it said “keep current plan” however when i talked to someone online to confirm they said it would cancel after the order had gone through with an error