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Samsung Pulls an Apple, Tells Users How Not to Hold Their Galaxy SIIIs

Everyone remembers “Antennagate” for the iPhone 4 when it launched. The phone had some less than stellar antenna placement that caused calls to be dropped if you had your hand covering a certain part of the phone. To right this problem, Steve Jobs said “you’re holding the phone wrong” but eventually Apple backed on that stance and offered bumper cases to everyone that wanted one.

It’s well documented at this point that Samsung wants to be on the level as Apple, and this picture taken from the user’s manual of the Galaxy SIII is just too funny not to share. The antenna for the SIII is located at the bottom of the phone, which would be awkward to grip with one hand when the phone is 4.8″ large but Samsung makes sure to note that you should not hold it there. Granted, there are spots on any phone that if you hold your signal will suffer but we have to put the latest and greatest smartphone though it’s paces don’t we?

Via: Phone Arena

  • Louis B

    Fk Samsung. Just wanna say it out loud.

  • jeff

    Makes sense. Samsung reception sucks already. They don’t want to make it worse.

    • Samsung just has bad radios. The S4 should give us better reception in the gs3.

  • bakdroid

    Time to break out the aluminium foil for the rabbit ears so we can make a phone call!

  • RoadsterHD1


  • bjn714

    Stickers and owners manual inserts with information just like this used to litter the market when internal antennae became popular. Most manufacturers warned users that by covering the antennae that they may have issues. Only difference is that now it is on a smartphone with many different antennae instead of just one cell antenna.

    Nothing to see here.

  • it’s easy

    From a poster at AndroidCentral: GS3 has the S4 SoC (MSM 8960) with the radios integrated on the same chip with CPU/GPU (wifi, GPS, and BT also on-die) at 28nm. Very different setup than the 45nm OMAP with separate radios. Only time will tell if it equals an improvement over the GNex.

    Droid Inc used a Snapdragon QSD 8650 SoC with modem for cellular communication on-die.

    In essence… the US GS3 shares more SoC/radio heritage with the Dinc than it does with the VZW Gnex with the OMAP Soc.

    • That’s exactly what I’ve heard.. thanks for the post and info!!

      • wickets

        “Only time will tell if it equals an improvement over the GNex”

        gnex is terrible!! It had better be a large ‘improvement’ otherwise i for one will be taking mine straight back for a refund

        • You did see that the gs3 has completely different internals from the GNex, right? (at least for US versions)

          • wickets

            yes saw that and replied on the gents opinion and not the specs, but the bottom line is that if the s3 has the same horrible reception as the galaxy nexus who cares what internals it has

  • AlexKCMO

    I’ve seen this in manuals since the feature phone days. There is a difference between “signal loss” and “COMPLETE SIGNAL DESTRUCTION” that was the case on the iP4.

    How do you think Apple knew how to make the signal drop for those videos they put out? Most likely by reading the manuals and finding the “touch points” Manufacturers just need to be smart and place them in a fashion so it would be awkward or difficult to short them out.

    The biggest difference I see here is that your hands had direct contact with the antennas on the iP4 causing a short as opposed to interference.

  • I’ve been teasing Samsung a lot lately, saying they were becoming Apple…..guess that was warranted.

  • Jon

    I think I’ve seen this in some of my other phone manuals too. This is nothing like Apples situation because A) There aren’t thousands of people complaining of dropped calls while using the SIII. B) Thus there is no denial of A. C) Thus the whole situation is completely different.

    • yellowcanary73

      A- Not yet

  • yellowcanary73

    I love it when Samsung builds crap you fanboys makes excuses for them. I went back to the Razr Maxx and can say this is the best phone out there not one hiccup yet. Not missing that crap G/N one bit….

    • PC_Tool

      I love how Samsung trolls use Samsung fanboys as an excuse to troll Samsung users…

    • Kyle Fullmer

      I almost walked out with the Razr Maxx, but thought the screen on the Nexus was beautiful. Also I wanted to open community, early access to new android versions and removable batteries. I don’t think you can go wrong picking between those 2 phones.

    • Allen Byrd

      Nexus? Crap? Lol no. Galaxy Nexus was one of the smoothest, best phones I’ve ever seen.

    • mustbepbs

      Why does every article come back to some random guy stating that he loves his RAZR Maxx? Good for you, buddy.

  • red014

    Sammy did this a long time ago when antennae first started going internal.

  • You’ve got to be friggen kidding…

  • The Gnex LTE reception is a little weaker than the HTC Tbolt. Seems Samsung isnt very good with antennas/antennae

    • Hothfox

      Not sure where you’re finding the numbers for your statement, but I will say that the Thunderbolt measures dBm for CDMA radio even when you’re on LTE. ICS is the first version of Android that accurately displays the dBm for the LTE radio.

    • Jon

      My Samsung Fascinate (which I’m using again in the mean time since I just returned my Galaxy Nexus and pre-ordered the SIII) has always had great signal. But yes the Galaxy Nexus I had certainly had signal problems. I don’t care about bars displayed, but I had actual real world signal problems with the Nexus in the short two weeks I had it. In the middle of a call in my apartment, the other person would suddenly sound garbled like a low quality data signal getting all low bandwidth. I could tell the were talking but it was all mumbled gibberish. And then at times I would respond during a conversation and soon realize they weren’t hearing me talk! It was very frustrating, and really a deal breaker to have such a bad problem that was happening quite frequently.

      My Fascinate has none of those problems, neither does my wife’s Droid Charge. So I don’t think a blanket statement that Samsung sucks with reception is true in my experience.

  • C-Law

    I hold my phone so that it sits on top of my pinky. That way I don’t have to worry about dropping it. So the bottom of the phone gets covered a little in the corner by my palm and on the opposite side by the tip of my ring finger sort of near the bottom area. I don’t know how else to hold it one handed, lol. I wonder if it will be a problem. Luckily I’m content with my gnex still

  • wickets

    “which would be awkward to grip with one hand when the phone is 4.8″” Curious to know what’s awkward about that….its basically how I hold my galaxy nexus all the time(which might explain its crappy performance haha) Are you supposed to hold the phone in the middle with your fingers ala tea drinkers??

    • PC_Tool

      Totally agree…

      Looking at the pic and how I hold my Nexus when on the phone, I am thinking I should start holding it from the top…. the device rests on my palm opposite my thumb while I am talking…apparently right where the antennae is and according to those
      pictures…should not be touched.

      Nice going Samsung.

  • truename

    Not the same thing.
    iPhone has external antenna that comes in direct contact with skin and suffers performance degradation.
    The Sammy (like all of the non-iPhones?) has internal antennas. Yes, it is possible to obstruct internal antennas and cause performance issues but again, this does not equal the “antennagate”.

    And BTW, I applaud Sammy to at least inform the owners of the phone antennas’ placements — it’s a good info to know. Unless, of course, you’re one of those folks who are utterly surprised when it’s revealed that their BMW is not a front wheel drive car 😉

    • Jon

      Agreed. This article is misleading to say the least. And the iPhone 4 had an actual problem that thousands complained about. Here it’s just a tech document telling you not to cover the antenna portion of the phone, but not people actually complaining about an issue with the phone.

      • balthuszar

        seems to me that sammy is nipping it in the bud before thousands of people can complain about it…jm2c

    • Droosh

      Agreed. iP4 actually dropped calls. Unless this is the case with the GSIII, then this is not at all the same.

  • jawtab

    buy Motorola and actually get a strong/fast 4G signal. Wait for the Motorola Razr HD. or you could just have a pretty Samsung and works great with wifi! ha.

    • rruready

      No thanks, I’ll never own another Moto phone

  • John Jenness

    Does this go for any sort of cradle too?

  • master94

    Who cares. Still one of the best phone on the market.

    • Diablo81588

      Says who?

  • OreoMan

    Apple should win this patent battle!

  • rohicks

    This shouldn’t be an issue with any products and technology these days.

  • OhAaron

    Or… You could just get a Motorola device and never have signal problems again..

    • Brandon C.

      And deal with being locked down no thanks

      • LiterofCola

        not everyone cares

      • JoshGroff

        *cough* Xoom LTE *cough*

    • Doron Zehavi

      Don’t be silly. My Droid X has the exact same “issue”. This is an inherent flaw of any cellphone. If you cover the antenna the signal bars will decrease. The antenna in the Droid X is in the same place you see on the GS3 (on the bottom of the phone by the speaker). If you cover it with your hands, your signal will decrease… Having said that, it’s easy to not cover it with your hands…

      • Doron Zehavi

        The thing with the iPhone though is that their antenna was placed in a way that you could easily block it with your finger with normal usage.

        • jroc74

          Thats the point so many ppl gloss over. And so many iFans tried to cover up.

          There is no other phone in the known universe that the signal will drop from placing not even 1 finger….1/2 a finger… over a spot on the phone.

          And on that note…remember the gorilla grip Apple showed for the Droid X1 to lose signal? LOL!! Gorilla grip….1/2 a finger…its not even in the same universe as close to the same thing.

      • Blootzm3

        correction the og motorola droid was the only android phone that I’ve had that held a signal 33,000 feet in the air, on my private Learjet 60 AR. Proving the superiorness of the motorola modem. My Galaxy Nex didn’t even come close, at 5,000ft the signal was lost. When I have my iphone signal was usualy lost at 20,000ft. May not be the best way of telling signal strength, but you gotta admit that theirs a pattern their and how it percormed on ground.

        • AdamSchuster

          Amazing that someone with their own private jet hasn’t learned to spell or use spell check. But, in an case, I’d say it probably has more to do with the cell towers and environment then it does with the antennae at altitudes like that.

          • LilDuh

            maybe he’s a rapper

    • mustbepbs

      The signal on my old Droid X2 was atrocious. It would get worse signal than my Galaxy Nexus, and that’s saying something.

      • Mack

        Really? My droid X2 gets a great signal and call quality has always been good as well. GPS and wi-fi work great as well. Bootloader situation is a sad story though. Running CM7 is that makes any difference.

        • Michael

          Should have bright yellow arrows on the phone do not hold, like the way the military puts bright yellow rescue arrows on aircraft.

  • Guest


  • James

    I’m a true samsung lover, but c’mon sammy lol…

  • frankandsimple

    all of a sudden.. HTC One X is looking a LOT better.

    • Jon

      but this is different than a demonstrated and actual wide spread problem with people holding the phone and signal dissapearing. This is just a post saying that Samsung has this warning in it’s manual, not a post saying that there is a problem actually using the phone while holding it normally.

    • Ps3y3Ops

      Until you go to use wifi, that is…

  • sciwiz

    Internal Antenna 😉

    • jawtab

      they should start making the antenna’s external and retractable for better signal strength. SERIOUS!!!

      • jawtab

        like the old days.

      • Jeremy Stewart

        Wouldn’t mind that option at all. I’ve missed having a drink stirrer always at the ready in my pocket..

  • mike

    anyone know if the us version will have mirrorlink on it?


    Apple sues Samsung over poorly placed antenna patent.

    • matt

      That was funny.

      • JustTrollin69

        Yes. Ha.

    • I literally laughed out loud!

  • Yet another reason why I’m NOT getting the SIII. Here’s hoping for a device on VZ more comprable to the One X!

    • I don’t really think this is a real knock against the SGS3…pretty much all phones have an area that when covered, will diminish the signal. There were several demo videos of the ‘death grip’ on other phones aside from the i*hone during the whole antennagate thing, HTC included. The difference with the i*hone was that somehow connecting the two antenna portions with your finger/hand caused really bad interference and killed the signal.

      EDIT: Here’s a video of it happening on the HTC Nexus One http://www.youtube.com/watch?feature=player_detailpage&v=j6SpLHjcb5c#t=55s

  • darster

    At Samsung, we put the S in Sh*t

  • Bill Mitchell

    Wow, gg Samsung…

  • Kris Brandt

    Well, you don’t buy Samsung for their hardware, that’s for sure.

    • Adrynalyne

      Really? Who buys Samsung for their software?

    • Except for the speaker and battery (on stock ROMs), Galaxy Nexus is flawless and has awesome reception.

      • jawtab

        not really. i tried to swap a new nexus w/ verizon and it still couldnt get 4g at my house. I switched to Moto Razr Maxx. and now enjoy 4G at my house. Motorola really has better hardware. It’s just some people arent in areas where it’s an issue for them. but people that travel KNOW what’s up with reception.

        • wickets


      • OhAaron

        That’s not my experience.