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Verizon Officially Clarifies the End of Unlimited Data One More Time – Echoes Our Thoughts From Earlier

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Verizon, in an attempt to officially clarify all things unlimited data vs. shared data tiers, has published another note and sent an email to the NY Times that should set the record straight. Let’s just say that this note from Big Red is exactly what we already told you in our clarification post from earlier in the day. This was nice of them to settle it once and for all though. Well, for the most part. 

As we have stated publicly, Verizon Wireless has been evaluating its pricing structure for some time.  Customers have told us that they want to share data, similar to how they share minutes today.  We are working on plans to provide customers with that option and will introduce new plans later this year.

When the new options are introduced, Unlimited Data will no longer be available to our customers purchasing handsets and signing a new contract. Customers who choose to purchase phones at full retail price and are currently on an unlimited smartphone data plan will be able to keep that plan. The same pricing and policies will apply to all 3G and 4GLTE smartphones.

We will share specific details of the plans well in advance of their introduction so customers will have time to evaluate the plans and make the best decisions for their wireless service.  It is our goal and commitment to continue to provide customers with the same high value service they have come to expect from Verizon Wireless.

The email in bullets:

  • Customers will not be automatically moved to new shared data plans. If a 3G or 4G smartphone customer is on an unlimited plan now and they do not want to change their plan, they will not have to do so.
  • When we introduce our new shared data plans, Unlimited Data will no longer be available to customers when purchasing handsets at discounted pricing.
  • Customers who purchase phones at full retail price and are on an unlimited smartphone data plan will be able to keep that plan.
  • The same pricing and policies will be applied to all 3G and 4GLTE smartphones.

So just as we said earlier – this doesn’t affect you if you are on a contract as of today or up until they launch shared data tiers. If you renew after shared plans go live though, and take on a discounted or subsidized phone, you will have to choose a shared data tier and come off of unlimited. If you want to continue on month-to-month after your contract is done with your same old phone and/or upgrade at full retail to a new one, you get to keep your current unlimited plan. Verizon can’t void your current contract and push you into a tier, again, as we said earlier.

The only thing this doesn’t explain is how this will work when you have multiple lines and one of those lines takes on a new contract with a subsidized phone. Does that affect everyone on that account or not?

There you have it, again.

Via:  Verizon | NY Times

Cheers zepfloyd and James!

  • hateVerizon

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  • http://www.facebook.com/people/Andrew-Leonenko/100003557181924 Andrew Leonenko

    isn’t this like contractual blackmail…Saying you don’t have to loose your unlimited data plan but if you don’t want to loose it, you will pay full price for phones even though your entitled by contract to get an one upgrade every two years…?

    • JDHokie

      Your contract doesn’t entitle you to a new phone every two years.

  • John Simpson

    “When the new options are introduced… “. Usually when you use the word “options” it means there are some. I guess the only option they are giving you is “take it or leave it”.

  • http://www.facebook.com/jackson.emch Jackson Emch

    What is the 4G receivers made of, gold?! There is no reason for carriers to charge us this much data and there is absolutely no reason for them to switch us just because we want a new phone. As soon as a Nexus device is supported by MetroPCS or someone can find a way to get it working on it, I’m probably jumping ship.

  • Chronon7364

    Any idea when tiered plans will be enacted?

  • Ben

    Looks like im buying phones at retail price from now on

  • MooleyBooleyTroll

    What happens when they switch to Voice Over LTE? We get the good old device isn’t compatible with your current plan BS and forced off of unlimited?

  • http://twitter.com/juan_solo_ max

    I hope the galaxy s3 drops before the shared data get implemented, Im bored of my iphone

    • justin82

      you will want to get a 4g device before iphone 5 i guarantee that when iphone 5 comes out unlimeted 4g will not be available

  • FEDUPWITHVZW

    i just wrote VZW an email because of how pissed i am right now.

    here is the transcript.

    Dear Verizon Wireless,My name is D—- ——- my cell phone number is — —0152.I just would like to thank you for forcing me to get rid of the one thing i value with your company. my unlimited data plan. your recent announcement that if i use an upgrade after shared tiers are introduced, i will be forced off my unlimited data plan to be eligible to pay only the upgrade price merely infuriates me and makes me wonder who is actually in charge. I understand that your like apple, in the sense you know what product you have and would never bat an eye lash to claim that its not a big deal.

    this is my formal email to you, that when it comes for you to announce shared tiers, i will be cancelling my contracts and you will not be charging me any sort of ETF ( EARLY TERMINATION FEE) due to the fact that the contracts will be changing and i have every legal right to get off my contractual obligations once the terms and conditions have changed. i will be going to sprint wireless. i do not wish to do this, but you realize that most customers on your network are paying way more than they should be. youve already announced Upgrade Fees and have nickle and dimed most customers. ive done the math, and even if you introduced unlimited data on 4G networks, your infrastructure would remain in tacked and would not buckle. the future is here, and with the advancements in cell phone technology, operating systems and internet use, its a catch-22 to limit anyone to tiered data. you should at least give the option of a higher calling plan to purchase and not just do away with them all together.
    ive put up with paying more than i should because my phone always worked and has had the fastest speeds ive ever used on a phone.but today, sadly, i have vowed to cancel my contracts and never go back to your company. you used to care, now, your all about the money.i promise to reccomend most i know to move away from VZW as well. i also sell VZW at radioshack

    yes i do work at radioshack and until sprint goes tiered, i will be upselling sprint and downselling vzw services because of how much they suck and just want to screw over customers. i use 50 gigs a month tethering. yes ok im a data hog, but just like the rich, only a small percent of us use that much, and their systems and infrastructure could easily handle it. there is no f’ing plan at all that would match my needs with schooling and work and play and if they charged me, my bill would be astronomical.

    I HAVE ENOUGH!

    • InyRules

      I would have really had someone proofread that before I sent it…

  • papa54

    verizon is backing up on their plans , i was told as long as i had a smart phone or bought a new ev 2 that i would still be on the unlimited data. Now if they wanna get screwy with this i am sure i can set my ph on my charger and just DL night n day for a few weeks. but they bump us off the toweers because they have over sold the smart phones and the towers can not handle everyone, thus we get bumped if we’ve been chattering to long or DL’ing to long. they made a promise to me and iof they chose to be assinine about it ,, welp we’ll just see which one is the stubbornist.. me or them.. crap they are getting billions hand over hand and now its a “we’ll take the gold mine and give you the shaft” no problem on ph sales.. there’s houdreds on ebay… i hate to feel hood winked especially by a loyal server.. (not) bunch of asshole liars is about all verizon is in my humble opinion…

  • FEDUPWITHVZW

    i just wrote VZW an email because of how pissed off i am right now.

    heres the transcript:

    Dear Verizon Wireless,My name is Dean Springs, my cell phone number is 516 524 0152.I just would like to thank you for forcing me to get rid of the one thing i value with your company. my unlimited data plan. your recent announcement that if i use an upgrade after shared tiers are introduced, i will be forced off my unlimited data plan to be eligible to pay only the upgrade price merely infuriates me and makes me wonder who is actually in charge. I understand that your like apple, in the sense you know what product you have and would never bat an eye lash to claim that its not a big deal.

    this is my formal email to you, that when it comes for you to announce shared tiers, i will be cancelling my contracts and you will not be charging me any sort of ETF ( EARLY TERMINATION FEE) due to the fact that the contracts will be changing and i have every legal right to get off my contractual obligations once the terms and conditions have changed. i will be going to sprint wireless. i do not wish to do this, but you realize that most customers on your network are paying way more than they should be. youve already announced Upgrade Fees and have nickle and dimed most customers. ive done the math, and even if you introduced unlimited data on 4G networks, your infrastructure would remain in tacked and would not buckle. the future is here, and with the advancements in cell phone technology, operating systems and internet use, its a catch-22 to limit anyone to tiered data. you should at least give the option of a higher calling plan to purchase and not just do away with them all together.
    ive put up with paying more than i should because my phone always worked and has had the fastest speeds ive ever used on a phone.but today, sadly, i have vowed to cancel my contracts and never go back to your company. you used to care, now, your all about the money.i promise to reccomend most i know to move away from VZW as well. i also sell VZW at radioshack

    yes i work at radioshack and promise to not only get rid of them for me, but to upsell sprint and down sell VZW. im sick just sick. new users are signing up all the time and the ammount of unlimited data users would soon be less then the tiered plans. they have the ability but want to FORCE ME TO DO THEIR BIDDING. IM DONE . F’ING DONE WITH VERIZON.

    i know sprint might eventually go tiered, but hey they might keep unlimited knowing that as demand for data rises, the ratio of new customers vs maintaining towers would pay the costs associated to it.

    but even if they go tiered, until they do, i will be PUSHING NEW USERS OFF VERIZON AND UPSELLING SPRINT.

    damn you verizon. damn you damn you damn you.

    • The OldManintheWoods

      Hey speed racer I’d have pulled my phone number and name from the post before I put it up…..Oh yea and telling them where you work…not smart

      • Chronon7364

        Dean Springs, disregard the above post. You will be considered highly unprofessional if you exclude your SSN, CC number, bank routing number, and, of course, your mothers maiden name. It always add a little extra polish if you include your favorite pets name as well, perhaps even the street you were born on.

  • http://profiles.google.com/booboolala2000 Patrick Crumpler

    Dont upgrade any lines. Easy peasy.

  • MrEnglish

    I usually pay full price or get the phone from another source, so they can bite a goat, I’m keeping my 4g and they can keep their subsidies.

  • RadicalPie

    They would have to force people with family plans into it when one upgrades because if not I could use both Upgrades on one line then just switch the device to my unlimited line.

  • http://www.facebook.com/profile.php?id=10602828 Mike Hilal

    Looks like they found a way to stop subsidizing phones…I’ll be paying full price for my next device.

  • michael curtis

    so they are going to lose a lot of phone sells over this. I am pretty most verizon customers are like me and are only with verizon because of grandfather unlimited data. Looks like verizon isn’t going to get another dime from me when I buy my next phone. Might as well buy a nexus from the google store for full price.

    Another note 3rd party websites like letstalk.com and wirefly.com sell you a phone at a discount price and allow you to choose keep existing data plan when renewing features and contract. They get paid per customer they add or renew. So this might be the work around.

  • http://www.facebook.com/people/Daniel-Reedy/543185757 Daniel Reedy

    If you have multiple lines on your account, and each line has its own unlimited data and one person decides to upgrade at the discounted price then that line should still have its own data plan, and not be shared. They are separate contracts and, just like you said, they can’t force you out of your contracted agreement, even if one person on the account decides to upgrade at discounted price…I wouldn’t think.

  • BAoxymoron

    Are any of the S4 devices going to be out by the time this comes into effect or am I buying my next phone at full retail????

  • William_Morris

    This will actually help me. Now I will have to be absolutely certain about which phone I choose in the future because the investment is going to be so much more expensive up front.

    Granted all I want, now that I’ve used a Nexus phone, is PGE. Skins don’t do this operating system justice IMHO.

  • ophios

    I have a question. I currently have unlimited data. If I have to give it up I am going to a flip phone and just use my wifi tablet for access (after all there are wifi everywhere these days). Anyway, my question is: if I bought a razor Max (for example) from amazon or somewhere, can I swap my DROID X with it and keep my grandfathered unlimited data plan?

    • Nerrington141

      From what I’m seeing here, yes. As long as you have a 4G unlimited plan before this takes effect you can keep the unlimited 4G plan. Same with 3g, but i assumed you only care about 4G.

  • davidukfl

    There reasoning is completely ridiculous. I get some people want to share data, but that doesn’t mean those who don’t should be essentially forced into ditching their unlimited plans. Typical Verizon, another example of them giving less to the customer and charging them more for it.

  • Alex Hutchins

    What if I have unlimited 4G hotspot? Will that stay unlimited if I buy full retail as well? Hope so. Definitely buying full retail from now on. No way I’m giving up unlimited.

  • Chad Baker

    Do you have to already be on 4G when this goes into effect to keep unlimited? I am on 3G Unlimited now and don’t want to be forced into a tiered 4G plan. Do I have to get a 4G/LTE plan now to lock in an unlimited 4G/LTE plan or can I just buy a phone at full price in the future and upgrade from unlimited 3G to unlimited 4G/LTE?

    • GrailsEdge

      If you have 3g unlimited right now…you can upgrade to a 4g phone
      and have unlimited. After this summer tho….nope……….So do it before
      then.

  • Androidandwp7equalsPower

    Time to buy phones at full price.

  • tomn1ce

    I see the sales on amazon.com and wirefly.com and similar sites like this going up. Of course for those of us who want to buy a brand new device. I notice that some people mention ebay and craigslist and “swappa.” Is a good thing that I upgraded to a G-Nexus in Dec and hopefully won’t need to buy a new phone until 2013 and hopefully 2014. To me a phone usually lasts me the life of the contract and most of the time a little longer and now that I’m planing to be contract free to keep my unlimited data plan, I’ll make sure that the phone last longer.

  • Adrian

    Does anyone know if only one phone on a shared contract renews their contract, does that affect the unlimited data of the other phones on that contract?

  • packfan678

    What kind of customer says “I am sick of unlimited data I want it capped and I want to pay the same amount as I did for unlimited”

    • cost

      The kind who says “I only use 300 megs a month, want to upgrade, and don’t want to pay $700 for the new Droid Galaxy Nexus Razr Maxxx 5.”

      • John M

        I have unlimited, but I bet I never go over 2GB a month. I am halfway through my cycle now and am only at 400MB. Wifi is better than my 3g anyway.

  • aross6

    We will have our Unlimited Data FORevErrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr!!! Thankfully, Google’s proposal to start selling the Nexus directly again will make that Totally possible!!!

  • 1ofdakoolkidz

    Well guess what Verizon is going to do next then; Raise the price of retail phones so that they force you to get off if you want a new phone and what about insurance replacements, I know from working there that if your phone needed to be replaced they would not honor the unlimited data at a certain point.

  • SD_Scott

    Guess it’s a good thing Google is going to sell unlocked devices on the cheap…

  • Rafy186

    Why is everyone in such a sigh of relief? All they going to do now is raise the prices of smartphone without contract like they already done for High-end smartphone on contract and continue their stronghold position of what can be a certified device on their network.

    All those of you who think Google Nexus phones will sport CDMA/LTE variant for Verizon should really think twice. Perhaps in a few years when CDMA is oust by LTE but as of now it won’t happen because Verizon won’t allow it. The only hope I have that we may get a Google Nexus variant with CDMA/LTE for Verizon is the good relationship that Google and Sprint have. If Google can do the same as they are doing in the GSM Pentaband with CDMA/LTE and support both Verizon and Sprint in one device then perhaps. I’m just expecting for the worst and wishing for the best. We really need to begin to show these companies what our wallets can do. Thats the real solution.

  • http://twitter.com/fritzo2162 DougZ

    One saving grace to this may be Google directly selling phones. If they have another Verizon Nexus for $399, it might end up being a good buy to keep unlimited data (if you need it).

  • chris125

    Customers who purchase phones at full retail price and are on an unlimited smartphone data plan will be able to keep that plan.- This is a great sign that they won’t dick with customers who buy full price and can keep their unlimited data.

    • Benjamin Wilson

      It’s a great sign because their revenues go up that way. If you purchase a device at full retail, and you continue paying your bill, you are still paying for subsidizing phones, just not yours. In order to avoid a contract and keep your unlimited data, you just purchased a device for say $600 and are still paying the $400 subsidies that you normally would have paid for the phone. You just allowed VZW to rake it $400 free and clear, all for the sake of retaining unlimited data.

  • byron

    I dont know if people talked about this already, but what about insurance, what if you wait 2 years and say your phones broken… will asurion still have your phone after 2 years, or will they give you an updated phone? This makes insurance more important than ever now… you can possibly use it to upgrade your phone.

  • Steve

    When I lose unlimited data , verizon loses me and my 7 lines of service !!

  • BMAN

    Well guess im going to go to sprint when my contract is up completely

  • http://profiles.google.com/cvananden Chris VanAnden

    So I may have missed this part…I understand that since I already upgraded my family line to 4G that those on the line will still have unlimited data. And when we go to upgrade after the 2yrs that we’ll lose the unlimited data.

    BUT is there a time frame as to when this may switch over? I’d consider doing an early upgrade before they roll it out.

  • http://twitter.com/DavisDarvish Davis Darvish

    it still isnt clear whether someone who has an unlimited 3G data plan decides to buy a 4G phone at full retail after the new plans are out, would they be forced to switch to etird ?

    • frankandsimple

      I have the same question.. but my guess is.. you can keep your unlimited data. Technically Verizon does NOT discriminate between 3g and 4g data. At least that is how it is now.

    • Mchl496

      People are freaking out about paying full price on a phone. I am rocking a thunderbolt and I think I am 6 months away from being able to update. What I will do is pay the ETF… its a lot less to cancel with 6th months to spare. I think its 30 dollars a month. I’ll get the SG3 or a varient if we can get access to the 2gig ram and enjoy

    • GrailsEdge

      Yes…if you have 3g unlimited right now…you can upgrade or buy a 4g phone
      and have unlimited. After this summer tho….nope. So do it before
      then.

  • ASDF

    Are they going to do away with single data plan? I am on a family plan and if someone upgrades are they forced to use shared data forcing me out of unlimited?

  • frankandsimple

    Looks like Craigslist/Ebay is gonna be busy with current unlimited-data VZW customers looking for out-of-contract phones.
    I would rather spend the extra hundred or 2 hundred and keep my unlimited data.. than buy a subsidized phone. and heck no.. I will never buy a phone at full price from VZW… who the heck does that anyway!

  • http://twitter.com/JohnnyACE562 GRAND MASTER SEN$Ei {{-_-}}™

    This was obviously a response to Google’s Nexus expansion. {{v_v}}

  • kronikings

    Awesome! as long as I buy my phone on ebay or craigslist or basically anywhere else i can keep my unlimited data forever? Shared data means absolutely nothing to me now.

  • Justin

    If you have unlimited with a 3g phone would you be able to buy a full price 4g phone and keep unlimited? Or does 3g to 4g insight the switch over????????????

    • GrailsEdge

      You’re gonna have to buy a 4g phone now or before Verizon implements
      this plan. That way you can keep unlimited on LTE. After the plan…you will be out of luck.

  • marballe

    My conspiracy theory: unlimited data plans will end two years from the introduction of shared data plans.
    Right now, they can’t cancel unlimited data plans as that will void the contract; however, with this new scheme, all unlimited data plans will be out of contract and be on month-to-month within two years from the introduction of shared data plans. And Big Red can cancel that however they want.
    Obviously, it could be even sooner when whatever after LTE comes out. They can just not grandfathered that in.

  • shdowman

    Oh, and for those additional lines you speak of??

    I’ll just keep my phone and let them tether off me. Mwahahahahahahahaha!!

  • GNEX(MOTOX)

    f******… really hoping google decides to make 1 cdma nexus device for sake of screwing vz… and helping us.. I will NEVER give up my unlimited data and be sucked into a shithole of a plan..

  • RoadsterHD1

    I’m going to look online or eBay for my future devices and just switch my number over.

  • br_hermon

    I’m not going to address the issue of unlimited pricing vs. shared / teired data. The thing that interests me here is verizons official statement on purchasing full price phones and allowing unlimited data plans to continue. I still have my serious doubts on Google selling verizon compatible phones through Google play, however… If they do this could be win for us. Buy from Google play, Swappa or even ebay and keep your plan. This could turn out better than some originally thought.

    • Art Holguin

      this works for me

  • http://www.facebook.com/migoyvelez Migoy Velez

    This sounds better – particularly since I have no plans to change my phone. However, knowing how Verizon operates, I truly see this taking some different form altogether when time comes to bring it to light.

  • Andy

    so what date is the final day to stay unlimited?

    • shdowman

      “We will share specific details of the plans well in advance of their
      introduction so customers will have time to evaluate the plans and make
      the best decisions for their wireless service.”

      It’s actually in the article…