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Tip: If Your DROID RAZR MAXX Freezes Up, This Trick Will Save You

We actually wrote this tip up when the original RAZR was released, but we would hate for RAZR MAXX owners to find themselves without a trick to get out of a similar bind. Since neither phone has a removable battery, you are unable to do what we call a “battery pull” to reboot your phone if it were to lock up. On normal Android phones, popping your battery in and out can be a life saver, but for the RAZRs, we have to go with what’s available to reboot. That would be the physical buttons that are attached to the outside.

So if you are ever in a situation where your phone is unresponsive and you cannot get it to turn off, this is what you should do:

Press and hold Volume Down + Power for 10-15 seconds until your powers itself off.

Once your phone is off, power it back on using the Power switch and get back to enjoying Android.

*H/T to my Mom who had a RAZR freeze up this morning and found our original tip.

  • MichaelG

    Thanks much. Next time, I will remember this simple reboot trick

  • vic

    yayyyyy thanks!!!! this worked!! whooo scared for a sec there :]

  • mommathuma

    Thank u so much for the tip about the razr maxx freezing up. I would have never figured that out #life/phonesaver 😛

  • shai

    This works than you

  • vanslooten

    Thank you soo much for putting this tip out there….i was freaking out bc my droid froze only had for a week! Phew fix it tho!!! thanks again


    I returned by Nexus… the battery was horrible. My Razr Maxx has been awesome so far.

  • cjnwhite

    Thank you! I was on hold with Verizon when I looked up the problem and found this post! My power button was completely unresponsive, so I couldn’t even turn my phone off, or manually put it in “sleep mode” by pressing it.

    I am now OFF the phone and enjoying my phone again thanks to this post! Whew!

    Thanks so much! 🙂

  • Hello,
    Droid Razr frozen and non-responsive…
    Tried the following:
    Press and hold Volume Down + Power for 10-15 seconds until your powers itself off.
    –>Once your phone is off, power it back on using the Power switch and get back to enjoying Android.
    Nothing happenend, no results. Any other tips or suggestions?
    Thank you!

  • This tip just saved me. THANK YOU for making the effort to make this available to everyone.

  • Lambo

    The nexus licks my balls .

    I love the razr maxx so far. Does the nexus have a few nice features … I suppose … to each their own. I’ve watched people buy what was the next en vogue thing time after time again, smart phones and “dumb” phones alike – LG, Samsung, bla bla bla… maybe they made some good devices, maybe not. Motorola has always been a quality performer in my experience, so my experience is what I’ll rely on. Dedication to company that has served you well – imagine that!? I abuse my phones pretty good, and the motorola keeps on ticking. Some days I miss my old startac *sniff*, ooooh the memories.

  • CJ

    My phone froze up last night and shut itself off…..now it won’t turn on. I tried holding the power button and lower volume button at the same, but it still won’t turn on. Can anyone help please????

  • NJH

    Life saver! haha I was googling this issue with one hand while holding power button on
    my locked up razer on the other XD

  • SupaDave


  • chuck 2554

    thanks worked great, I did not need to call anyone.

  • Tom

    You are a life saver!

  • Brendan Mirque

    Worked like a charm, thanks! As for the comments degrading to a grade school level, well, ahem, sorry I can’t stay. Bye!

  • Bert

    Amazing what you find on the internet. That tip worked perfectly. Thanks.

  • Kathysauer

    Thanks! I was starting to get frustrated, since we can’t remove the battery!

  • Mark

    Excellent! Worked great! Thanks!