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Some Asus Transformer Prime Pre-Orders Shipping, Cancelled Orders Entitle You to $10 Gift Card

The Asus Transformer Prime has had about as many rumored release dates and delays as any device, including the Galaxy Nexus. The most solid of them though, was December 19, which now looks to be semi-correct. While you may not find the device in stores today here in the States, some pre-orders for folks have begun to ship and even have estimated dates of arrival. A couple of our readers received emails with December 20 as a possibility, while others were given a range of 12/22 – 12/29. I think it’s safe to say that we will likely see the same low inventory levels that we saw with the original Transformer from last year. Nice way to build up demand though, right?  

Here are a couple of excepts from Amazon email pre-orders:

“ASUS Transformer Prime TF201-B1-CG 10.1-Inch 32GB Tablet (Champagne)”   Estimated arrival date: December 20, 2011

“ASUS Transformer Prime TF201-B1-CG 10.1-Inch 32GB Tablet (Champagne)”    Estimated arrival date: December 22, 2011 – December 29, 2011

Unfortunately not all pre-order news was good this weekend. Some of our readers also got the email below which is an apology from Amazon over “inadvertently canceled” orders:


We wanted to let you know your order for Transformer TF201-B1-GR (10.1-Inch Screen) Tablet was inadvertently canceled by our system. We’re very sorry about this. If you’d still like to purchase Transformer TF201-B1-GR (10.1-Inch Screen) Tablet, you may pre-order again after 12:00 a.m. PST December 19th at the following link:


To make up for any inconvenience, we’ll be sending you a $10 Amazon.com Gift Card code in the next few days via e-mail.

We hope to see you again soon.


Customer Service Department

Has your order shipped or was it cancelled?

Cheers Marc, Tom, Rich, Jared, and Carlos!

  • “ASUS Transformer Prime TF201-B1-GR Eee Pad 10.1-Inch 32GB Tablet (Amethyst Gray)”
        Previous estimated arrival date: January 25, 2012 – February 08, 2012
        New estimated arrival date: December 30, 2011 – January 03, 2012

    • chris sullivan

      That was the email I received from Amazon this morning…

    • Dmedesha

      Looks like the 32-gbs are starting to roll in.  No change from the 25-Jan/8-Feb Amazon date for my 64.

  • Anonymous

    Placed my order on Dec 1st with J&R being shipped today. Keyboard is still backordered

  • Maybe By then the new samsung?

    The following item will arrive after December 25, 2011.
    Delivery Estimate: Wednesday January 25, 2012 – Wednesday February 8, 2012

    Thank You so much AMAZON. Ugh

  • Dmedesha

    Placed my order 20-Dec about 4:00 am -7 GMT.  Amazon is quoting free 1-Day shipping 
    Delivery estimate: Jan. 25, 2012 – Feb. 8, 2012.
    Guess I’ll be poking at my Flytouch II for a while yet.

    • Mikec5867

      When I saw that Amazon had opened pre-orders for the 64GB version again, I placed an order with them, as well as leaving my original pre-order at TigerDirect. When I checked my Amazon order tonight, there was still no shipping date specified. However, the Champagne 64GB is now back on email notification and Amazon is not letting it be placed in the order cart. So, I guess they filled all open slots.

  • Jsaboom

    Just got my 32 gig gray from Gamestop! UPS just dropped it off paid for next day shipping, so they sent it with a$25 gift card for bring so late. Ordered the 22 of Nov. F-ing sweet!

  • Mine says it will be here on the 21st. I cant freaking wait.

  • Mikec5867

    Ordered a 64GB Champagne from TigerDirect on 11-25. Called tonight to check on my order and was told that they would not receive any product until January 15, 2012!!!

    Plus, to pay for the new tablet, I have sold my current one to someone to give as a Xmas gift. At least I have a couple more days with it before I have to wrap it up.

    Very poor showing by Asus again.

    • Mine from Tiger direct is being delivered as we speak! So while it might be a problem that Asus can’t keep up with the orders ( again)  I would blame tiger direct for over pre-ordering as well.

      • Mikec5867

        Was it a 32GB or 64GB? There is some speculation that no 64GB tablets have been fulfilled or shipped out.

        • Meant to come back and update this after i saw the speculation that 64GB aren’t being fulfilled.
          Yeah mine is 32GB model

          • GKey

            64GB models are being shipped to the resellers this week and orders will be filled next week.  The rumors are false about 64GB models not being available until Q2 2012.

          • Mikec5867

            If it’s okay, I will believe it when I see a shipping notice on my order. Asus has really made a mess of the situation. They need to fire whomever is in charge of logistics.

    • Anonymous

      I did the same thing and have not had a tablet in a month…I feel deserted.

  • Ryan C

    Pre-ordered 32GB Gray from best buy on 11/29 and haven’t heard a thing from them since.. ):

    • Gohoo91

      Any luck yet?

      • Ryan C

        Nope.. on my UPS tracking page it just says that a label has been created and as soon as it arrives to their warehouse the shipping info and estimated delivery will be set. So apparently they (bestbuy) have it, but UPS just needs to pick it up and take it back to their warehouse, process it and ship it out.

        • Ryan C

          Just got mine on Fri, 23 at 3pm

  • Sjdjfhfjsjsjdjfjfjdj

    Did anyone get a shipping notice from Newegg yet? I emailed them and they said the tabs won’t be in til 12/27/11.

  • Andy Stetson

    Both my tablet and dock shipped today from Best Buy, so there are things going out, I preordered on November 22nd.

  • Daniel Archibald33

    Woohoo, a whole $10.00

    thats really going to make up for a cancelled order

  • Anonymous

    Got my tracking number…Ordered BB 11/25 Gray 32 GB.  It also is coming with the docking station.  I received a notice about 4 days ago that the dock was going to be delivered after Xmas.  Now it will be my luck that they try to deliver it to my office on Fri…We are closed on Fri and Mon! AAHH.

  • Anonymous

    anyone know how to get any basic accessories for this  beast – screen prot, case/stand, keyboard dock???

  • Anonymous

    Pre-ordered 11/27 via best buy, received my shipping info today w/tracking number – YES!  Do not have ETA yet, however – hopefully by Friday!

  • gimlet72

    It aggravates me that these companies will take more pre-orders then they can handle. Now I am stuck in limbo not wanting to cancel my pre-order at jr.com because everyone else is back ordered. Why pre-order a tablet if it cant be fulfilled.

  • DanPL

    I ordered the gray 64 gb version on 11/23 from Amazon and just received a notice of delivery beween Jan 27 to Feb 15.  Isn’t that sweet!

  • Atsen

    lol Watching everyone’s comments is like watching a lottery, some hit and some miss. Whatever the case, i hope all of you that got it enjoy the hell out of it, and those of you who didn’t, i hope you get yours soon anyway so you can dump $10-gift-certificate’s-worth of apps on it. Cheers all 🙂

    (waiting patiently, but probably in vain, for a cheapererer Galaxy 7.7… *sigh*)

  • Stating El Obvious

    Just got my shipping information from Best Buy.  Woo Hoo!

  • I just got am email from Amazon updating my delivery to after 1/24.  I ordered my pre-order on 11/22.  This sucks  “ASUS Transformer Prime TF201-C1-CG 10.1-Inch 64GB Tablet (Champagne)”   Estimated arrival date: January 24, 2012 – February 07, 2012

  • Anonymous

    I ordered through BestBuy, they cancelled my pre-order. I was then able to pre-order through expansys-us.

  • chiguy

    Well, for what it’s worth to add to the banter, I just got my ship notice from Best Buy showing it’s in UPS’s hands tonight.  Preordered on 11/22. Gray 32GB model.

  • FortitudineVincimus

    I was just told by Amazon.. I did the PO of a 32gb in champagne on day 1

    “Yes. This date is just an estimation and you can expect the order before December 25. Our fulfillment centers and carriers are working hard to ensure packages are delivered as quickly as possible during the holidays. Orders with estimated delivery dates of December 24 or earlier are receiving top priority. I’m confident your order should arrive before December 25.”

  • Anonymous

    I preordered mine today. Does anyone’s preorders from Amazon say it will come before Christmas?

  • Anonymous

    My bestbuy.com pre-order still shows as being fulfilled, but not shipped.  I assume that means I’m getting one?  In case anyone out there is interested, here’s a link to track stores in your area for stock on the gray model…


    • Anonymous

      BB personnel said the same about mine, it was in the process of being fulfilled but not shipped.  This is aggravating.

      • Anonymous

        Just literally got an email in the past 2 minutes with a tracking number, so I guess it’ll be here for Christmas.

        • Anonymous

          Hopefully mine is right behind yours!

        • Anonymous

          BTW, what was your pre-order date?  Mine was 11/25

          • Anonymous

            11/23, paid the entire balance on a gift card, and it is the 32G gray model

  • Anonymous

    <– not a happy camper!  Ordered the Grey 32GB through Best Buy on 11/22, and got the email last night that it is backordered!!!

  • Trboyden

    Pre-ordered 32 GB Champagne with docking station on Black Friday with Tiger Direct and the tablet is delivering tomorrow. No word on the docking station though.

    • yeah same here, same model and everything. The tablet is out for delivery right now. Dock still shows back ordered. But getting the tablet before the dock is better then the dock first. LOL 

  • FortitudineVincimus

    crossed fingers..

    My order says “Shipping Soon Delivery Estimate: December 22, 2011 – December 29, 2011”

  • Anonymous

    Funny, got the Amazon email after I had already cancelled my pre-order to go with Gamestop on 11/22 (I had lots of gift cards).  I did get this email from Gamestop over the weekend though:
    “Dear Valued Customer,

    This email is in regards to your ASUS Prime tablet (order# XXXXXXXXXX). There has been a delay from the vendor and we will receive the product from the vendor a couple of days later than planned. We notice that you ordered via Overnight Shipping and we will work diligently to get your ASUS Prime before Christmas.
    At this time, there is no action needed on your part. We will also send another email as soon as the product arrives in our warehouse to keep you informed. We will then work quickly to load the software and free games and ship them over to you.
    If you have any questions regarding your order, please [email protected]
    Best Regards,
    GameStop Customer Service”

    I assumed they would need a little extra time anyway to load the pre-loaded Gamestop games on there…

  • Anonymous

    This is becoming more and more random.  I pre-ordered mine from BB on 11/26 (gray). I received an email that the docking station was back ordered.  However, the tablet was set for the release date of 12/18.  I called this morning and the BB person told me that it was set to be delivered for the 23rd, however I still have not received any confirmation emails or anything else that would state otherwise. 

  • I ordered mine from best buy on 11/30 and got an email last night saying:

    “The item listed below is not yet available to be shipped. We expect to ship it within the next 1-2 weeks, but you may not receive it before December 24. We will ship the item as soon as it becomes available.”Sigh 🙁             

  • Mine shipped from Bestbuy this afternoon. 🙂

    • Anonymous

      When did you pre-order?

      • I preordered 11/28.  I’m about 40 minutes east of Indianapolis.. if location matters at all.

  • Anonymous

    From what I can tell, anyone who pre-ordered a 64GB tablet (at least in Grey) is back-ordered. I don’t think any 64GB tablets are being sent out at all. Everyone getting pre-orders so far has stated that it was the 32GB version.

    Anyone out there who can dispute this yet?

    I am just curious since I pre-ordered my 64GB Grey tablet on 11/22 right after the pre-orders started and from within a week it went to a Jan 18th ship date.

    • gimlet72

      I was a preordered 32 GB champagn…..backordered

    • Preordered the 32 gb champagne from best buy and I got an email saying it is backordered.

    • Anonymous

      I should clarify. I am not saying that 32GB units weren’t also backordered. I just have yet to see anyone who is actually getting a 64GB unit today. I know several people have received their preorders today and all of those were 32GB units from what I understand.

      You would think that Asus could have clarified that no 64GB units would be ready to release on 12/19 but they seem to like to let us figure it all out on our own.

  • I got the “Order cancelled” note from Amazon. But it was after I’d already gotten the “your order has shipped” noticed. My Prime arrived today, and I suppose I get $10 free on top of that?

    • How is it?

      • I like it a lot. I sold my TF101 a couple months ago, so I’ve been missing having a tablet. I need to figure out the best way to play 720p MKVs on it (the performance is unsurprisingly way better than the TF101, but it’s still not ideal).

        The hardware’s great, and I’m waiting for ICS so the package will be complete. There was a system update when I first turned it on, but no surprise of that magnitude from Asus.

    • Anonymous

      32 or 64GB version?

    • FortitudineVincimus

      so wait, you have an Amazon delivered one in hand?

      • Yep. FedEx dropped it off around noon yesterday.

  • Jason Miner

    I got a call Friday from Gamestop and he said they are looking at in stock date of Friday 12/23.  He said they were shipping on Monday (today), so his date sounds good now that this info has come out.  Here’s to hoping I guess.

  • Anonymous

    Got the email from Best Buy last night that mine was also on backorder.  Apparently it should ship in one to two weeks.  A little POed that I won’t get this until after Christmas.  Pre-ordered back on 11/23.

  • Chris G

    I did not preorder as I can’t be sure to be home when it arrives, so I went to Best Buy this morning for 9am opening.  Took 3 people to make sense of the computer, but they told me they expected it yesterday, the warehouse has none and they now expect it in store january 8.  

    This was yonkers ny.

  • Best Buy informed me that mine is on back order with no further info 

  • waiting like everyone else guy

    mine is on backorder from BB.  the CSR people i talked to had little to know useful info.  i got an email this morning saying that they expect it to be shipped in a week or two.

    • Jasie

      I ordered on 11/22 very early in the morning a gray 64gb. Still waiting. Didn’t get cancellation notice, no gift card and no tablet. I got noting from them since the day i ordered. I did give them grief today and changed my shipping to one day shipping since they were offering it for free. I guess I’ll be playing with my sons transformer for Christmas

  • Anonymous

    After I emailed you guys on Saturday morning, Amazon actually sent me another email saying that it had shipped via my selected one-day shipping. It is currently waiting for me at home…too bad I have to do this work thing to pay for it.

  • I got that email.  I also Got a $20 credit on my account because I chatted with a CSR about my displeasure with having my order canceled.  Long story short: The CSR lied to me about the reason and I called him on it.  Plus a promise of free over night shipping.  The CSR said there was a typo in the web listing, so they canceled all of the orders.

  • Jinesh Patel

    I got the second email shown here. I clicked on the link and re-pre-ordered. Hoping to see it before the new year. But not too optimistic. 

    • Rob

      likewise. I canceled my preorder with B&H Photo because they wouldn’t ever give me any updates in any form. And I’m getting free one day shipping from Amazon.

  • -= )v(urphy =-

    I was surprised when my mom called me this morning to tell me hers was shipping Thursday! I’m like “wait, what? Do you even know what you’re getting yourself into?” She tries to stay current with technology. She even said the word Tegra. Wow.

  • gimlet72

    I preordered from jr.com. It looks like I will not get mine until after Christmas.

    • Same here, received the sad news Saturday. Was looking to reorder from Amazon but it says 4-7 weeks so I might as well just wait.