Please
hold for a Verizon Wireless sales representative to assist you with your order.
Thank you for your patience.

You
are now chatting with ‘Charles’

Charles:
Hello. Thank you for visiting our chat service. May I help you with your order
today?

You:
Hello Charles, I have a question that I am sure Verizon has been getting a lot
today, Samsung says Verizon is holding out on the droid charge getting the
gingerbread update. I would like to get the charge but I want to make sure that
it is up to date with gingerbread before I buy it. I am reading on forums that
people are turning off there data on the phone and it is still saying that the
system is up to date. My ultimate questions would be: Is the update for
gingerbread out there and verizon just can’t seem to get it to their customers?
and when will it be available?

Charles:
Would you mind holding for a moment while I check that information?

You:
yes that is fine

Charles:
Thank you

Charles:
From the information I have accessed the Gingerbread update became available
today, so within the next couple of days Verizon customers should receive the
update.

You:
ahh thank you so much!! When that update is released then I will buy the
charge. Thanks again for your help

Charles:
The update was released today 11/29

You:
thank you. so it is just a matter of a couple of days before the customers
actually get the update?

Charles:
That is correct and they will receive a message or if they cut their phone off
and turn it back on the phone will automatically update.

You:
any idea why the phone is still saying that the system is up to date even
though the data is turned off and there is no access to the internet?

Charles:
That may be because the release has not hit that particular system but I have
seen with my own eyes that the update is out now

You:
nice. Thanks again!