Share this Story

Verizon Plans to Start Tracking Your Mobile Information – Instead of Freaking Out, Simply Opt-Out of It

Emails were sent out to Verizon Wireless customers over the last couple of days, informing them that their privacy policy had changed. Included in the email was a list of the things that Big Red was planning to start tracking, leading many of us to say, “Wait whaaaaa?” Addresses of URLs you visit, location of your device, apps that you have played with, etc. are all things that they plan to track. Annoyed by that? OK, then let us all opt-out. It might seem wrong that we have to opt-out of something rather than having them ask us to opt-in to their new program, but unfortunately, we see companies do things like this all of the time and shouldn’t be surprised by it.

If you did not receive the email yet with all of the dirty details, feel free to view it here.

To opt-out of this program, visit THIS SITE.

To make sure you fully opt-out, be sure to opt-out of the first section and click “save.” Then let the page refresh and head back to the bottom section to opt-out and click “save” again.

Cheers Robert and everyone else!

  • Chris Voigt

    Yeah, all 3 lines on my account were opted in. No I did not do it. Thanks for the heads up, I’ve changed this all to no..

  • I did not even see the third section in FireFox, had to log back in in IE.

  • Javis Sullivan

    does anyone else get this creepy ass message when they try to undo the LBS part at the top?

    “The server understood the request, but is refusing to fulfill it. Authorization will not help and the request SHOULD NOT be repeated. If the request method was not HEAD and the server wishes to make public why the request has not been fulfilled, it SHOULD describe the reason for the refusal in the entity. This status code is commonly used when the server does not wish to reveal exactly why the request has been refused, or when no other response is applicable.”

  • Cliff05rsx

    I went to the website and tried to opt out but whenever i click the “manage location privacy settings” it ends ups saying forbidden 403. WTF?

  • jbonics

    opt out im done im canceling my contract tomorrow the fee is just pennies off my cigar fund.  i just cant take it, this and my constant .02mb/s 3g speeds im tired of being dissappointed. flashing my free DX2 i got to metro pcs this very second. thanks smart roomate oh 4G unlimited everything $40/mo.  WINNING

  • Anonymous

    Thanks for a very useful bulletin. 

  • Datoad

    No, DO freak out.

    Collecting this information requires data mining of ALL of your wireless
    transmissions. This means that Verizon will now be personally analyzing every
    bit you send on their network. Opting out will ONLY prevent your data from being
    used in marketing reports and targeted advertising, not from being

  • d3droid

    Do you have to be under the account owners Verizon Account to see these options?
    I have my own account under my family plan but I am not seeing an opt out option unless I am just completely clueless.

    • d3droid

      Ignore the above, would help if i read instead of just jumping  to conclusions. Sorry for the annoying post. 
      Love the site though so helpful.

  • Pouncesmom

    so what are the steps to take?

  • are you guys counting “Manage Location Privacy settings” as a section also?

    … and thank you for this post.

  • I don’t have Verizon Location Services enabled on my device, so every category on the site is empty with nothing to opt out of, as I suspected. (Unless I missed something?)

    On your handset: Settings > Location & Security > 3rd box unchecked – “VZW location services”

  • Granted

    Thank you for the heads up Droid-Life. And thanks for alerting me of the full three choices that I had to check off.  I would have never seen that, and damn it’s sneaky as crap for them to list the choices with such subterfuge.

  • Jess

    DOne!! Fully Opted-Out

  • Renegade

    My questions is are they going to be inserting banner ads into our web traffic? It says either way you will be receiving banner ads….

  • Luckyr1981

    So I’m on the website, and I am not finding an opt-out option……? Help Anyone?

  • JohnPA2006

    thank you for posting this, I just took care of this.
    I wouldnt have known if not for this link.


  • Justin Kos

    You should put a link to this on the top of the page permanently, it needs to be known by everyone

  • Anonymous

    What if your rooted?..

  • Coaster36

    Thanks for the news. Good post.

  • Anonymous

    i got the email yesterday, read it, and was like wtf? Thanks for clarifying things up. I opted out of everything as well. 

  • I certainly do agree with most. Thanks for posting this. I have opted out of everything.

  • Dbow32sl

    Thanks so much for giving us the heads up on this.

  • hatethanet

    Thanks for posting this! I got the email and didn’t even read it because it was too long. I bet that’s exactly what Verizon wanted so that people would neglect to opt out. Glad I come to this site regularly.

  • Thanks for the heads up Kellex, this is why I visit this site everyday

  • Anonymous

    Opted out on all phones….Thanks for the heads up

  • Stormin Norman

    VZW is turning into Big Red Brother!

  • Anonymous

    And…opted out. Thanks DL!

  • Kiteless

    Opted out, logged out, closed my browser and went back into it and it was all opted back in again. Opted out AGAIN one at a time and saved each setting, and it appears to stick. Also noticed that they hid part of the opt out and made the +/- backwards for that portion. Could have been a flaw in the code on the page, but I have my doubts. 

  • Anonymous

    when i loaded up the site all sections were already expanded. verizons going ninja on you guys, but not me.

  • Ben

    I found the phone system much easier:

    Calling 1-866-211-0874

  • Abdulrmahmood

    son of *^&%$ to hell….i am a verizon customer since year want to get rid of verizon but because of etf i have to wait……too much money…dont want to pay them that much… i recieved and email about this but didnt pay attention and deleted it but i visit droid life every single day so i checked the post and optioned out…but who knows they make their own rules if they want they can still get the information and u wont even know…

  • Capoargentino

    You guys are all retarded:

    “We will combine Mobile Usage Information and Consumer Information in a way that does not personally identify you. “

  • Tillman752

    I don’t see the opt out option anywhere on that link

    • Luckyr1981

      I don’t see it either!!

  • Anonymous

    i hate verizon. if they didnt have the best coverage and my whole family wasnt locked on a 2 year plan i would switch to sprint. sprint has a decent lineup of phones.

  • Anonymous

    I will also add, VZW sent me an email as well as a notice in the mail giving me a heads up. At least you don;t have to opt out of the crap VZW loads on our phones. Could you imagine if you had to opt out of, Blockbuster, VZ Navigator, and all the other crap they put in there?

  • Mineral21

    When i click that link, it just takes me to the login page.  After I login, it shows my standard dashboard.  Where am I supposed to be going?

    • Anonymous

      go to….edit your profile

  • Anonymous

    Took less than a minute for me. I do not mind stuff like this when they make it easy to opt-out. Companies have to make money. TV has to have commercials to pay for shows, I get it. However, for the tech savy like us, I will opt out when I can and I will DVR my shows and fast forward through the commercials. Most reading this probably do the same, we must understand, we are the minority, not the majority. 1/2 this country doesn’t even have cable nor a DVR. They will have to sit through the commercials. They will probably also not know enough to opt-out of sharing their info.

  • Unexpected62

    I don’t see anything…… “There are no services available. A location service must be downloaded on the handset to be listed here”

    Anyone else?

  • O C

    Thanks Verizon, this is what I get when I try to opt out…..

    We were unable to complete your requested change at this time. Please try again later.

  • Phaeacian

    Good to know … thanks for the tip DL!!!!!

  • Anonymous

    Big-Bad Red. Sucking the scum from my nuts

  • Anonymous

     I should not have to opt out and Verizon should have to pay me for my information.

  • In this stupid backwards “Opt Out” world we live in, I wonder why I can’t just send out millions of emails that 99% of the population will discard as junk without opening, but have some verbage in fine print inside that says, “By deleting this email you agree to pay me $100”.

    If companies can just institute rules that are legally binding at will, without prior notification or consent in the hopes that customers won’t notice or take the time to decline or opt out, then I say, since you most likely aren’t reading this comment anyway, everyone who loads this page in their web browser (pc, mac, mobile or otherwise) is hereby legally obligated to send Kellex a dozen Krispy Kreme donuts unless they email him to let him know why they cannot fullfil this obligation.  Enjoy your donuts Kellex.  😉

    • Anonymous

      That is to say unless you “Opt Out” of this clause by not only ‘liking’ the above referenced comment but addtional you hereby agree to ‘like’ this comment. Afterwards you obligation to aforementioned clause is null and voided after a 4 year term in the National Gaurd.

  • guest

    According to my VZW rep, and the number i called, business accounts are already not part of the program and therefore do not need to be opted out.  Just thought i would share in case there are others who have a business account.

  • Hmmm

    So is Verizon’s definition of opt out the same as HTC’s where they track you anyway?

    • Lifeblack

      Probably.  Opting out just means they won’t share the info