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HTC Thunderbolt Users Experiencing Random Reboots After Update

How’s everyone doing after receiving the HTC Thunderbolt update that went live yesterday?  All good?  Not good?  Experiencing random reboots?  We’re not surprised at all.  This same update was leaked out a few weeks ago and gave users the exact same problem.  In fact, our buddy Justin Case has been tweeting about it since day one and we were hoping was the reason that it was initially delayed.  I guess we hoped wrong.

We’ve already heard from a number of readers who accepted the update and are now hating life as a Thunderbolt owner.  In fact, one reader (Brian) has had at least 6 in just the last 24 hours since he pulled the update to his phone.  He’s not the only one though – our Twitter account isn’t all that pretty with Tbolt @mentions.

So please, let us know in the comments if you are experiencing this known issue.  We’ll be reaching out to Verizon.

*Tip – If you are struggling to get the update to pop up on your device, try this:

##778## thing and change the RevA setting to “enable” instead of “eHRPD” – then use LTEOnOff to switch to CDMA auto (PRL)

Cheers Aaron, Brian and everyone else!

  • This is
    the great blog, I’m reading them for a while, thanks for the new posts!

  • It’ll go days without issue and then crash out and reboot 6 or 7 times in a row randomly when I go to press the lock button, it just doesn’t turn on for a sec then starts booting up.

  • Anonymous

    i want to see its real appearance but you only show me a box…

  • Anonymous

    They should release another update:)

  • Foujnd

    HTC is a really powerful smartphone company…

  • cisco4u

    I did the
    update a few days ago and have experienced serious battery issues ever since. My stock
    battery became dead in about 3-4 hours with light use. Verizon has the extended
    battery on sale at half price so I bought it. Unfortunately It drained in about
    6 hours – what a waste of money. I am disgusted with this phone. The battery
    pre-update lasted 6-7 hours with medium usage and now MAY last that long with with this huge appendage sticking out my phone precluding my ability to use my $30 holster I previously purchased.

    I also notice the battery feels warm to the touch.

    Today in church I took no
    calls, GPS was off, Wi-Fi and Bluetooth were off and the ringer was muted and
    it it was dead after 7 hours of simply being on in a 4G area. I am also experiencing reboot issues like when I first got the phone the day after it came out. I should have now better than to trust Verizon again on an update.

    It is not as though I am misusing
    the phone and being an electrical engineer I tend to be more forgiving than most for technical issues but his is
    unacceptable. Not sure why
    Google/HTC/Verizon are such failures but I don’t like feeling like an alpha tester for a device I need for my business.

  • Shaniac

    Installed the new software and my HTC Thunderbolt still reboots…not
    quite as much as it used to but is still does. This is a POC phone in
    my opinion…I mean it works great, when it is working….the rebooting
    issue is a nuisance. I may convert over to the iPhone…

  • dudeman

    i’ve been experiencing rebooting on numerous occasions, but i’ve noticed it tends to happen when i drive in certain areas, to the point where i now expect it to reboot when i cross a certain bridge or turn a certain corner and 9 times out of 10 it happens…could it be switching from one tower to the next?

  • Traute1337

    Started work at 6am this morn and from 630-800 I experienced 4 restarts, 3 while running Pandora 1 while booting up after a restart, and 2 thus far… And its only 11am, yay! I will say though it doesn’t seem to restart when I’m playing games for example, order and chaos, angry birds, gba emulator, and tibiaME. I never liked Verizon till I got this phone too, now this starts happening and I feel like I should have settled for the EVO. Sigh at least I finished typing this.

  • Amandaob1205

    Since this over the air update, my phone has randomly shutdown everyday, no joke. Today this $250.00 has been frozen up all day, today I can’t even log on to it. I’ve taken the battery out several times to get it to reset itself. This is a cool device but I find it not safe to have as a cell phone.

  • Zedhed88

    Yes issue on 3 Tbolts here with maps force closing and Gps take 3+min to get lock.

  • Pauldavidbrown

    Mine is rebooting two-three times a day on average….more so when it connects to bluetooth.  I hope they get a patch out soon.

  • Tyler

    Yes, since updating, restarting like crazy. I lost count how many times today, but I believe at least 10 today thus far. 

  • eatyourbeets

    Count me in.  I downloaded the update some days ago and the reboots have just started today. 

    • eatyourbeets

      ps: I just noticed below that someone mentioned reduced battery life.  My battery’s also been draining a lot faster than it usually does.

  • Tommy

    Also, my 3G rarely connects anymore.  Very unhappy with the “update” provided.

  • Tommy

    I have been having the issue, and it is really not acceptable.  They should be pullingthe update back and reverting allphones to the previous firmware.  I will be calling my local Verizon store tomorrow to complain.

  • Firestormch

    Yes. Random reboots becoming a nuisance. It is getting pretty frustrating…
    Plus battery is draining faster. Not sure what is going on with this update, but … ummm… yeah
    Don’t cha just love being involuntarily wrapped into a “beta” test… lol 🙂

  • Gabriel

     Everything was fine before the update. Once I did the updated I started having random reboots. I called Verizon and I already reset my phone twice but I am still having the problem. Sometimes is once or twice a day, sometimes is more. It had happened without using the phone and while using the phone. So far there is no pattern of what could be causing it. This is very frustrating! Verizon should be able to provide a way or a temporary release to take the phone back the way it was before the update until they can find the root cause and provide with a fixed update.

  • Gabriel

     Everything was fine before the update. Once I did the updated I started having random reboots. I called Verizon and I already reset my phone twice but I am still having the problem. Sometimes is once or twice a day, sometimes is more. It had happened without using the phone and while using the phone. So far there is no pattern of what could be causing it. This is very frustrating! Verizon should be able to provide a way or a temporary release to take the phone back the way it was before the update until they can find the root cause and provide with a fixed update.

  • Bermuddg

    yes! it has happened to me as well. i have had the phone for less than week and it has happened about 4 times!
     

  • Thomas5643

    Mine has reset three times today. And its past 3pm. Is there anyway to undo the update ?

  • MinnetonkaBoater

    Wish I never did that update, yes I get random reboots.  Everything was great after I rroted, now…not so great. 

  • Jason A Steinberg Js

    Glad I checked to see if I wasn’t the only one. Have 1-2 random freeze with reboot since update. Also I notice the phones a bit slower. I don’t use advanced task killer but I do manage my own apps in the settings screen.

  • Im now getting the random reboots after I updated last night…. 

  • Im now getting the random reboots after I updated last night…. 

  • jssd

     Anyone else STILL not get this update yet??? Phone still won’t let me manually grab the update either =/

  • gaylordmi

    My phone keeps shutting off. I was almost late for work this morning… Didn’t do that before the update.

  • I also have this problem as well as my best friend and girl friend.

  • Gabriel

     I am having the problem after the update. I bet there are probably a lot of people having this problem but they haven’t notice it yet because it is probably happening while they are not using the phone. Are there any kind of logs to determine the number of times?

  • Anonymous

     Rebooted a couple of times in the last couple of days.. Never happened before the update.

  • EdwardNorton

     No reboot issues when I upgraded in Ohio, however since coming to Oklahoma City for work I have rebooted 5 times in 36 hours.  This seems to support the statements that the issue is tower-side.

  • Mark

    I’ve had four reboot since I installed the update 48 hours ago.

  • Gpersio

    Mine has reported six times today and that is just what I have seen

  • Dt4ever04

    I didn’t have any reboots the first day or two, but the last couple of days have been 2 or 3 a day. GPS is still slow.

  • terry

    well i went to verizon today and wasted about an hour.they put me on a phone with i guess a tech who basicallythinks im the only person with this problem.im getting a call back wed.funny thing is the greater at the door has a thunderbolt and was having the same rebooting problems. she told me to let her know what it was….crazy

  • Jeff Hadrych

    Since the update, i lost data connectivity…ugh!

  • Bradtd

     My girlfriend and I have been getting random reboots since upgrading. We are in the San Francisco, CA area…..

  • Kirk Mathewson

    Reboots all the time. Please fix!! Also don’t think battery life is as good as I had.

  • parker92

     I am having the reboot problem as well. It has rebooted 3 times in the last 3 hours.

  • HeatherP

    Mine started randomly rebooting Saturday and it rebooted about 10 times in that day. I did a factory reset on Sunday and it seems better but it still rebooted about 3 times yesterday! Whats the deal? 

  • Muncherw

     I’ve experienced 5 or 6 reboots since the update (about 3 days ago I think) when I previously hadn’t had a single reboot.

  • my phone has been restarting since i did the update 6 times today alone. it’s driving me nuts!

  • Sheree

    2 reboots/day in Portland, OR since the “update.”  Reboots cause data connection to stop working until I enable/disable Airplane Mode, and also cause Swype to stop working.

    I set up Tasker to write to a log file when it reboots, so it’s an accurate count.

  • Anonymous

     Mine rebooted on me three times today (that I know of). Could have been more. It just kills the battery when it does it, too. Never did it a single time before the update.

  • Jd

    2 reboots a day in Chicago 

  • Dlrosas76

     The new update messed up my phone. My phone now shuts down all the time and i can not turn it back on unless i plug in my phone to charge it and it is already fully charged. I wish they would hurry up and fix this!!!!!!!!!!

  • Jester4281

    Any idea on when VZW will have this resolved because my HTC paper weight is about to become a HTC frisbee and a call to assurian for a replacement.
    But don’t worry VZW will credit all thunderbolt owners for the inconvenience, oh, I mean bill us more to makeup the fees for debugging their mess up.
    Loved how before I could talk and work but this updates got the screen flickering on and off when on voice call trying to use data……FU VZW TIRED OF DROPPING $250 ON A PHONE YOU MAKE ME WAIT MONTHS FOR UPDATES ON…….WHERE’S THE PROVIDER SUCKS CLAUSE IN MY CONTRACT SO I CAN JUMP SHIP.

  • Tmiller918

    Took my phone into a VW store because I was getting so many SMS errors, my front facing camera had stopped working, and a few other glitches (ie. the maps not updating unless you close and reopen a few times).  The store rep first tweaked the settings he said to make sure I was locking onto the right mobile towers.  Then he forced the software update.  Now, my phone has been rebooting itself about three times a day.  WTH?  This is crazy and I’m about done with VW.

    • Tmiller918

       BTW, I’m in Tulsa, OK and my VW rep said LTE would be here in about a month…

  • Joshualanden
  • Chris

    “Glad” to hear I’m not the only one, YES after the most recent release my thunderbolt randomly restarts. Probably twice every 3 days or so.

  • Robdturner

     Hey I took my T-Bolt to Verizon they pulled the LTE Sim card and then reinstalled it been working perfect since. It was rebooting every few mins or so. 

    • Maxxmentum

       Hi, did it solve any of the other problems?  GPS, SMS/MMS

    • Anonymous

      Just a matter of pulling out the SIM card and putting it back in and turning it back on? Is that all that they did? 

  • Osiridean

    Mine is rebooting as well, but battery lasts longer, SMS better, GPS  locks on quicker!

  • Tdwta2001

    mine is doing the same at least reboots in the last 24 hours.. 

  • Tdwta2001

    mine is doing the same at least reboots in the last 24 hours.. 

  • MattSSmith10

    I’ve had my TB for 2 days now and i have probably experienced 20 reboots, some even occurring within minutes of each other. within minutes of each other.

    • Arpu31

      can you take out your SD card, use a different SD card and see if that stops so many reboots?

  • Leetrowell

    8 times today for me…this shouldn’t have happened until the bugs were worked out!

  • Rudybikerpunk

    So far gotten a few random reboots hmmm slightly better battery life not much

  • DavidK

     Updated T/B on Thursday night.  Three random reboots – called Verizon.  Their advice – master reset.  Done.  Two reboots since then.  Called HTC.  Their solution – uninstall ATK.  One reboot since then.  That’s six since the update.

  • Yagermeister

    Applied the update and now it reboots 4-6 times a day. I get numerous white screens of death because HTC Sense keeps force closing now 4-6 times a day (different times than the reboots). Battery life is 2-3 times worse than it was before.

  • Korbi Rice

     Mine keeps rebooting, trying to get in contact with verizon now because it rebooted while I was on the phone.

  • Anonymous

    AHAHAHAHAHAAHAHAA

    Figures this update would be a mass reboot fest. I know I did. Luckily I don’t have to deal with it unlike those who are still stock. 😀

  • Aratheff

    Never had any reboots prior to update, have had about 7 or 8 now. I am currently in Tucson AZ. Hope this gets cleared up soon.

  • Anonymous

    My phone reboots for no reason at all.  In my pocket, sitting on the table, playing a game… it’s even rebooted in the middle of a phone call.  Also, it seems to frequently reboot when in navigation, which as you may know, is a huge problem when you don’t know where you are going and driving around.

    However, I applied this update a couple weeks ago and I didn’t like the reboots, so I did a nandroid restore back.  Since then, the reboots have continued. 

    I wonder if the new RUU can not be changed back via nandroid?  Do you have to apply the old RUU to truly get back?  I NEVER had reboot issues until I applied the new RUU.  I’m still running the old RUU and the reboots still persist.  Dunno…

    • Eclipsegst4mee

       You have to flash the old radio via the bootloader as doing a nandroid is only going to restore your rom you backed up and all it’s settings.  It will not switch your radio.  Go to XDA you can find the old radio in one of jcase’s posts although I’d recommend being patient as they will fix the reboot issues soon as they upgrade towers.

      • Anonymous

        Can the old radio software be installed on a non-rooted Thunderbolt? 

  • Madcity1974

     My Thunderbolt reboots about twice a day, after update

  • I am having the issue. Sucks. Sat on a charger for 8 hours (at work) and rebooted 6 times total.

    Doesn’t seem to happen as often off charger.

  • Maxxmentum

    Does this happen problem only happen to TB running a stock ROM?

    • Maxxmentum

       I mean with cyanogen or daf banf or ectc…

    • Maxxmentum

       I mean with cyanogen or daf banf or ectc…

  • Maxxmentum

    Does this happen problem only happen to TB running a stock ROM?

  • kaymo

    I’ve been experiencing random rebooting on my DX the past month or so. Not sure why it’s affecting my phone though.

  • Tnakids

    5 random reboots since updat late last night 🙁 . (it never self rebooted before) on the other hand my txt msgs have stopped force closing.  But I’d rather that than the whole darn phone force closing itself.   

  • blu

    Three or four random reboot thus far today. I’m almost ready to go back to my Incredible, I am so fed up with the problems on this phone.

    • Arpu31

      can you take out your SD card, use a different SD card and see if that stops so many reboots

  • Nick

    7-8 reboots today!!

    • Arpu31

      can you take out your SD card, use a different SD card and see if that stops so many reboots

  • Eclipsegst4mee

    For all of those who are getting replacement phones, your new phone is still going to reboot after receiving the update as the phone isn’t rebooting due to any software related issue on your phone.  Instead the towers in your area need to be updated which is part of the reason for the large 4g outage a few weeks ago. Those not having any reboots is because the towers in your area has already received the software update.

    Simple answer – wait until they update the towers in your area.

    Might be helpful to post what area you are in so we can see if people in the same areas are getting reboots or not getting reboots.  Just a thought……

    Here in Indy, getting several reboots, however they are also updating towers and about to open up LTE.

    • Maxxmentum

       Hi, I am in phx az.  No reboot issues. Now that I think about it I think I had one or two unexpected reboots 1 or 2 weeks back, but I dismissed it because it seemed flukey.  GPS still off, video record volume now functional. Rooted with leaked patch.  Battery life is ok, seems to last a lot longer  with wifi on.  Every once in a while  (9-14 days) battery drops to 2-4 hours, maybe a app was left on, not sure.  Not sure if SMS is working any different or not.

      FYI, my city was one of the first to go LTE

    • Immolate

      I never had a reboot until yesterday and I’ve been on Bamf remix 1.6.X since it released. The update didn’t have anything to do with the reboot, at least in my case. 

      • Eclipsegst4mee

         If you are using BAMF 1.5+ you have more than likely already upgraded to the leaked radio before the update came out.  It is identical as the update which would be why you have the reboots.

        • Maxxmentum

          Do u have mms and GPS issues with band? Thx for the intel

          • I’m in Fair Oaks, a suburb of Sacramento, CA and i’m getting reboots 2-5 times a day, but when i go into Sacramento for school, where there’s 4G, I never have the reboot problems.  I definitely agree that its a tower problem.  Glad I didn’t do a hard reset or exchange the phone! 

    • TheNunz

      Two reboots a day since update and have service here in New Castle, Pa.  

    • I am in Indy and get reboots.  A ton today.  When I am at home (NE of Indy) I get far less . . . so the tower thing makes sense.  
      I was downtown last Thursday night and LTE was up!  I am working inside the 465 loop (but barely) and have not seen LTE yet.  The official date is June 22, but I know they want much of Indy ready for race weekend.  

      I am hoping today’s ugliness (I am on about 6 reboots and have not had lunch yet) is a good sign, but for that to be true, the towers have to be going through several changes and not a one per update.  

  • Brett

     They didn’t fix GPS…

  • Ignitros

     I’m seeing 3-4 reboots a day and upwards of 2 where my phone just shuts off and doesn’t come back on. I’m running a completely stock TB.

  • Danfox52

     I tried the ##778## thing. What do I use for password to enter edit mode?

    • Anonymous

      000000 

  • Anonymous

     I just got a Thunderbolt yesterday and started having reboots today.  I was about to return the phone tomorrow when I saw this post.  Now I guess I’ll wait.

  •  I got so much crap from everybody when I kept saying this phone is just a tweaked, rebadged EVO.  I never understood why anyone was excited about this phone.  Now that it has been such a turd, I feel slightly vindicated…

  • Crgggltn

     battery drain big time as it drained completely in 2 hours.  also now having trouble syncing with work mail server. The DINC was amazing and this phone is fading quickly.  too bad as i had high hopes.  

  • Chester362

    My phone keeps randomly rebooting….annoying… 

  • Teelo7

    several reboots yesterday after update and a few today. Before this, my phone NEVER rebooted on its own. Super annoying, especially when I’m right in the middle of something!. I hope they get meds out for my now bi-polar Thunderbolt . Ugh!

  • Neo

    Just had it happen to me for the first time right in the middle of typing a txt message. Don’t know if it’s happened while sitting on my hip or not, but so far once for sure.  

  • Quentin8171

    Just got my first random reboot this is bull****….I’m getting sick of this crap from Verizon bout to go to Sprint

  • Tundaboat

     well… I skipped this official release and went straight to rooting and flashing das BAMF 1.6.3 REMIX rom. works like a charm, although my gps still lacks locking where it should; hawaii isn’t hard to get around anyways ^_^

  • Queball744

     i called verizon and had no fix so now they are sending me a new phone

  • Dameon81

    Ive had at least 2 reboots that I noticed in the last 24 hours since my getting the update.  Wife has the same phone, not sure if she has or not.  Ahhh… technology 🙁 

  • Dameon81

    Ive had at least 2 reboots that I noticed in the last 24 hours since my getting the update.  Wife has the same phone, not sure if she has or not.  Ahhh… technology 🙁 

  • Maxxmentum

    I did the leaked update and I have not experienced this.  I was thinking about letting the new update happen but now I am spooked.  Though I have noticed this, some days my battery seems to last (6-7+ hours), but every so often BAM its seems to drain like crazy (2-3 hours).   Maybe the LTE network goes wanky, not sure.  Yeah my GPS is a little off, says i am sitting in the house next to mine.  But turn by Turn directions seems to work okay.  Call Qual seems the same, was decent to start with. 

    So is it the phone or the network asking something of the phone?  

    Mine: rooted, stock kernel. Task killer, for the most part debloated, and no My Verizon app ( never worked for me).

    Does everyone have the TB sense for the update or are they running das bamf or something like that?

  • Gengenruiz

    I rooted my thunderbolt and it wont take the new update  

  • Mapes0725

    I never even got the update and when I try and pull it in I get and error message… anyone else? 

  •  Just got our phones on Monday! 3 random reboots, 2 in the past hour, since it updated this morning. My husband said his rebooted yesterday, haven’t talked to him yet today. Will getting a replacement fix this?? I don’t want to have to set up a new phone, I just got this one customized the way I want! 

  • Thunderbolt

     Yes. I have had several reboots since the leak update a few weeks ago. It seems to happen every other day..Also, the update did not give improvements to the GPS locking issue, which is extremely frustrating considering the iphone always locked in right away. Also, the batter issue is completely poor!! enough so, that i may get rid of the phone. 

  • SNMEMX

     Post update (yesterday), my TBolt is running like crap – no random reboots but latency is horrible, screen sensitivity is gone (have to push everything 2x), and it feels like they dumped 50lbs of bloatware on it that I can’t find…nice job Verizon, you took your fastest phone and made it 1/2 as fast/useful/enjoyable

  • gaylordmi

    Good thing I read this before I went and yelled at my Verizon guy… again!

  • Anonymous

    When will VZW and the OEM’s learn, nothing is perfect BUT make sure you fix the bugs before you launch a product.  Hint: Not a Apple fan at all but they do QA there software specs pretty good. 

    I am looking at you HTC and Moto 

  • Phxkevin12345

     mine has rebooted 2 times on its own 

  • Mlellis72

    3 reboots this past hour for my T-Bolt and still no 3.1 update for my xoom. Big red is starting to look a little pink to me right now, so just fix what u sell and your family will be happy again.

  • Viper

    installed it yesterday, non-rooted. It’s rebooted twice but so far only while playing majesty. 

  • Viper

    installed it yesterday, non-rooted. It’s rebooted twice but so far only while playing majesty. 

  • HTC TB in Nashville…   Installed update yesterday, the TB rebooted 3 or 4 times during the installation, but has been perfectly fine since then.   ZERO instances of random reboots…

  • HTC TB in Nashville…   Installed update yesterday, the TB rebooted 3 or 4 times during the installation, but has been perfectly fine since then.   ZERO instances of random reboots…

  • David

    No random reboots, but when I arrived in a 4G area today, my phone didn’t make the switch.  I travel from Jersey to the city everyday and i’m in and out of 3G/4G twice a day.  Today is the first time it didn’t switch.

  • Michael Parker42

    I stopped being able to send/receive MMS messages after updating my tbolt yesterday.  After an hour+ on the phone with Verizon, I had to reset my phone to factory defaults.  After that,  MMS is working again, I have the latest firmware and no random reboots…. not happy about having to reconfigure everything though!!

  • Killian

    Installed last night and no reboot yet. It is an issue with certain towers interacting with phones on the new software. I used to have reboot issues with an LG enV an enV2 and even a voyager and it was the towers interacting with the phone. Was only an issue when I was back in my hometown. I talked to countless big red employees about it and was told that the network WILL shut phones down.

  • Mike

     I had no problems updating yesterday, and have had no problems with the phone rebooting.  We’ll see if anything pops up later, but, so far, so good.

  • joe

     After my update my proximity sensor does not seem to be working. When I hold the phone to my ear the screen stays on. And face down to activate speaker phone does not work.  Anyone else have this problem?

  • The tbolt is a POS…

  • Anonymous

     I get about one reboot every couple of days usually in the middle of the night running the leak and DasBAMF 1.6.3. Love my tbolt but more and more I feel like I am one of the lucky few who got one from a good batch of bolts.

  • Guest

    Updated yesterday and have had the reboot issue once so far.

    • LionStone

      Ditto that myself…my GPS is off, before it would take a while to locate me, now its off mark…sucks, need my gps to be accurate…u know like my Incredible!

  • just had another random reboot….GRRR!!!!!

  • Ed Donovan

    I downloaded the update last night.  The droid did the reboot I was told would happen and since then it has rebooted on its own three or four times.  Hasn’t been 24 hours yet.

  • JayBeEzy

     WHY WON’T MY STOCK THUNDERBOLT DO A SOFTWARE UPDATE =**(   CAN SOMEONE PLEASE LIGHT THE WAY!

  • CodyAB30

     No reboots and GPS works great and I definitely notice the improved 3G connectivity. 

  • Anonymous

    It seems there are two scenarios: people who have reboots but everything else works and people who don’t experience reboots but still have poor gps and 3g reception. In either case, Verizon owes every Thunderbolt owner a fix for the last update. They also need to test future pushed updates.

    • Jcapp82

      I am experiencing random reboots.. not to many but maybe 1 or 2 a day that I notice… My 3g seems to work fine.. my gps is crap still.

    • Jcapp82

      I am experiencing random reboots.. not to many but maybe 1 or 2 a day that I notice… My 3g seems to work fine.. my gps is crap still.

  • BStacks

     Guess I won’t be updating in this case. I’ll wait until they release one with the a fix for the bugs

    • BStacks

      a* 

  • Djkojent

     Installed it yesterday, haven’t had a reboot yet.  

  • Gabe

     Phone shut off not even 3 hours after the update.  Had to turn it back on manually.  Unfortunately, this happened occasionally before the update, too.  I was hoping the update would correct this, but no luck. before the update, too.  I was hoping the update would correct this, but no luck.

  • rasa

    Interestingly, after the update, my Google Maps now locks onto GPS VERY quickly (within less than 30 seconds) and stays locked on to an accurate location +/-20ish ft, but my Google Navigate does not.  In fact, I’m timing it right now, and after 5 minutes, Navigate still hasn’t locked on to an accurate signal.  It started with a big blue circle about 2 miles in diameter and offset by about 3 miles from actual location, and calculated a route to the local store from that very inaccurate location.  After about a minute, it went to a much smaller blue circle (about the size of my block), centered around a spot a couple houses away from where I am.  It has not re-calculated the route yet (still says “Follow the Route” and “Searching for GPS…”)
    After 8 minutes, it went back to the wide circle, still “Searching for GPS…”.
    At the 9.5 minute mark, it went back to the small circle, still “Searching for GPS…”
    Note that the route is still showing from the center of the large circle (a spot about 3 miles away from actual location).
    At almost exactly 12 minutes, it locked onto GPS and set the route properly from my exact location.
    However, now there is a small blue circle around my location arrow, and it’s growing and shrinking (though the phone is stationary), which leads me to believe it’s not really locked on all that well.  It’s been growing/shrinking for an add’l 10 minutes so far.  Note that the GPS icon in the top bar stopped flashing at the 12 minute lock-on point.

    At this point, I’m not convinced Navigate will ever properly lock on, but I’ll let it try until the battery runs down or something else happens.

    For reference, I have an unrooted, stock T-bolt.

    • rasa

      26 minutes into my experiment, Navigate started “Searching for GPS…” again.
      at 27 minutes, it found GPS again, but still has a large blue circle around the location arrow.

  • Anonymous

     I had 4 in the past 24 hours. hope it’s fixed soon.

  • My Tbolt has rebooted twice today and once last night since i updated….

  • DROID

    IT ONLY HAPPENED TO ME ONCE AFTER I UPDATED IT HASNT DONE IT SINCE

  • Rt

    I have the random reboots… and I still don’t get an LED notification For text messages… When contacting VZW can you mention this to them… they keep thinking a battery pull or a fact reset fixes everything, some times code breaks and a fact reset won’t work…

  • MrSmith

    I flashed the leak about a week or so ago, only got random reboots when using navigation. Went back to the stock, I never had any GPS issues beforehand

  • MrSmith

    I flashed the leak about a week or so ago, only got random reboots when using navigation. Went back to the stock, I never had any GPS issues beforehand

  • amandachaffin

    My thunderbolt rebooted 8 times yesterday, thats AFTER I updated it… its annoying and i hope it gets fixed soon 

  • amandachaffin

    My thunderbolt rebooted 8 times yesterday, thats AFTER I updated it… its annoying and i hope it gets fixed soon 

  • Kurtle

     word is battery pull helps fix the problem.

  • Kurtle

     word is battery pull helps fix the problem.

  • Marty B

    VZW store put this update on my tbolt 2 weeks or so ago the same reboot all the time 

  • Marty B

    VZW store put this update on my tbolt 2 weeks or so ago the same reboot all the time 

  • Barlog

    I wasn’t getting the update, every time I checked for new update it said I had no connection. Then I took the advice of someone on here to switch to cdma 1x only and it worked took about a half hour to download but no reboots for me since 2am last night. Hopefully I didn’t just jinx myself! I haven’t really noticed anything new with the update though

  • Anonymous

    Steps to prevent reboots. In this order.
    1. Pull battery
    2. Pull your johnson
    3. Throw the pos in the trash

    What’s up my negroes?

  • Anonymous

    Steps to prevent reboots. In this order.
    1. Pull battery
    2. Pull your johnson
    3. Throw the pos in the trash

    What’s up my negroes?

  • Puffy98

     ha….silly..you never mentioned about DX’s rebooting issue….why u did this time?

    Answer officially!!

  • Puffy98

     ha….silly..you never mentioned about DX’s rebooting issue….why u did this time?

    Answer officially!!

  •  anything with the latest base and radio will randomly reboot. I ran stock, stock rooted, and gave almost every custom ROM that used that baseband and radio a chance, and still, i get reboots. Before then, no reboots.

  • Anonymous

     Did the update prob around this time yesterday, so far not one single reboot for me. Network seems to always be there too. So far a successful update! hopefully it stays that way.

  • Kraezbhtcub

    No reboots but GPS still takes a while

    • Anonymous

      have you tried pulling the battery? my gps was taking a long time after the reboot til i pulled the battery, now gps loads instantly  

  • Jager09

    No reboots here.  Stock Tbolt.  After the 4g outage, I had constant problems with my phone dropping the data signal.  I switched it to 3G only, then ditched that and switched it to 4G only with good success.  After the update, I switched back to CDMA + LTE/EvDo and haven’t had any problems at all in the last 24 hours.  I still have problems with GPS (get “searching for GPS” message when attempting to get driving directions).  Disabling/enabling Verizon Location Services doesn’t help.  I also didn’t get the Car Mode icon, or whatever it is.  I wish I had, though, because I hate the fact that driving mode comes on automatically (and randomly) whenever I plug in my car charger. I would love to permenantly disable that feature and was hoping an icon would let me access/modify the settings.  Oh well.        

  • Anonymous

    no issue here either. running stock.

  •  Three times yesterday. Was hoping it was just me. Will probably make VZW exchange it, until they get an update out. That seems to work best, so if you are having massive reboots, have them replace it. it was just me. Will probably make VZW exchange it, until they get an update out. That seems to work best, so if you are having massive reboots, have them replace it.

  • Anonymous

    No problems here whatsoever. This week also has seen consistent 15+ hours of battery before and after the update. It’s like a switch was flipped and the phone is actually doing the right thing. All update functions work too.

  • George

    No issues after update yesterday.  Very happy with my TB! 

  • Anonymous

    Actually, ironically it was the opposite for my bolt. Before the update it randomly reboots once a day or so, but after the update, all stable so far. (updated yesterday so one day in)

  • Browncoat82

    I updated my Thunderbolt yesterday and have experienced nothing but negative results. My phone ran perfectly until I updated. Now scrolling, loading programs, everything is slower and just buggy. Loading webpages will sometimes come up as a blank white pages and then eventually load correctly. Then this morning my phone randomly restarted twice within 5 minutes. The phone also feels hotter, especially when using 3G (my city doesn’t have 4G yet).

  • Interstellarmind

    looks like sucking hardcore isn’t limited to jsut Motorola anymore…

    damn, HTC. jsut when i was about to join your fan base.

    verizon: you can go suck it, always, 4 life. if i weren’t on a family plan, i wouldn’t ditched your horrible attitude towards devices a while ago. 

  • Alejandro Alick

    Have had 2 reboots in 2 hours since installing update.

  • Guest

    I didn’t have any random reboots yesterday after the update but I have had two in the past few hours.  

  • Guest

    I didn’t have any random reboots yesterday after the update but I have had two in the past few hours.  

  • Anonymous

     Does this update work for rooted users running custom ROMs?

  • Anonymous

     Does this update work for rooted users running custom ROMs?

    • Jeremy Gentry

        software updates should be turned off in the rom. most developers shut
      it off because it can mess up the phone so you probably dont even have
      the option to download it

      as stated by a user yesterday

      • Anonymous

         So I’ll have to wait for the ROM I am running to release a new version with this update, correct?

        • Jeremy Gentry

          Yes

    • Jeremy Gentry

        software updates should be turned off in the rom. most developers shut
      it off because it can mess up the phone so you probably dont even have
      the option to download it

      as stated by a user yesterday

  • Jacobs

    Stock Thunderbolt Owner, Rebooted constantly after the update, probably did it 5 or 6 times. Would not do it while i was doing something on it but the second i set it down and looked away it would reboot. I finally did a manual power down and let it sit for a minute. Since then I haven’t noticed any issues.  

  • Jacobs

    Stock Thunderbolt Owner, Rebooted constantly after the update, probably did it 5 or 6 times. Would not do it while i was doing something on it but the second i set it down and looked away it would reboot. I finally did a manual power down and let it sit for a minute. Since then I haven’t noticed any issues.  

    • Anonymous

      I had two reboots within an hour this morning. I had to shutdown for a flight, but after the flight went seven hours and then a reboot. 

  • Anonymous

     No Reboots here. Proximity light issue has been fixed too…  light issue has been fixed too… 

  • Anonymous

     No Reboots here. Proximity light issue has been fixed too…  light issue has been fixed too… 

  • Anonymous

    None noticed so far.

  • Anonymous

    None noticed so far.

  • MALfunction84

     The cutting edge cuts both ways.

  • MALfunction84

     The cutting edge cuts both ways.

  • Brett328

    no reboots here before or after OTA.  Makes you wonder what the underlying problem could be. I would be seriously bummed if I had recurring reboot problems though.  Thankfully not my problem,  Yet!

  • Brett328

    no reboots here before or after OTA.  Makes you wonder what the underlying problem could be. I would be seriously bummed if I had recurring reboot problems though.  Thankfully not my problem,  Yet!

  •  no reboots here. it’s been working fine since update yesterday. have noticed improved functionality in SMS though.

    • Anonymous

      same here but I noticed the battery dipped to 35% in under 4hrs after a full charge today after the update with very little usage. Normally its at around 70-80% at around the same time.

    • Anonymous

      What kind of improved functionality are you talking about – please explain.  Also, how long does it take for your TBolt to lock on to your position?  Mine takes about three – four minutes.  My 3G radio seems to be working and when I am in range of LTE it works but the GPS thing makes using GMaps useless.   

  • Jwilder517

    Rebooted twice since last night, but I was actually having random reboots before the update and this doesn’t seem to be any worse. On the plus side, GPS actually gets a fix now – when I need it instead of 5 minutes after I missed my turn.

    • Anonymous

       When i installed the leaked version I was getting all kinds of reboots so then verizon sent me a replacement and I got the replacement yesterday and only had one random reboot after I installed the new software.

      • FortitudineVincimus

         so you loaded a leaked version and somehow got a new phone as well?

  • Mlevines

     Rebooted about 6 times since I updated yesterday.   In the middle of calls, just sitting on the desk, playing music….   Never did this before the update.

  • Anonymous

     No reboots here, pulled the update yesterday morning. morning.

  • Memphis550

     none here 

  • Matt

     I’ve had no reboot issues in the first day and a half since the update.

  • Anonymous

    I downloaded it yesterday. Works great for me. Nothing seemed to change as far as god or 3g connectivity. But no random reboot either.

  • Got the update yesterday morning and haven’t had any reboots yet. I honestly haven’t seen any change in phones behavior, good or bad, since the update.

  • D.B.Evans

    Stable here so far – no reboot yet – hoping it doesn’t start later. Also noticed that the weather widget now shows me in the correct state, so that’s an improvement from the patch.

  • Phil Kent

    i had 4 times, but mine didnt reboot, it just shut off
     

  • Franzie3

     +1 for random reboot, been getting these since the leak.  Luckily not when im using the phone.

    How does this update effect rooted users?  I’m still not being prompted for it, nor do i care that much, just want to know how it effects root and if i do eventually get the pop up i can just do it without issue.

  • I remember reading somewhere that the cause of the random reboots was actually a bug in some of the tower side software and that the delay in releasing this update was to give them time to fix the towers.  Apparently that didn’t happen for everyone…

    • Anonymous

      Hopefully they will get the towers patched, if that’s the case. 

  • No reboots…yet anyway. Hopefully it stays that way. I haven’t really had any of the issues that this addresses beforehand (had the location issue once, but it went away and stayed away after a factory reset)…

  • No reboots…yet anyway. Hopefully it stays that way. I haven’t really had any of the issues that this addresses beforehand (had the location issue once, but it went away and stayed away after a factory reset)…

  •  I ddn’t get any update. “Service is not available” for me.

  • Sam

    +1 for random reboots.  phone is currently rebooting…

  • Cjreyes666

    I dint accept the update dont know if it will break root.

  • Cjreyes666

    I dint accept the update dont know if it will break root.

  • Anonymous

     haven’t had a single reboot since the update. Haven’t even really noticed any changes…..

  • Anonymous

     haven’t had a single reboot since the update. Haven’t even really noticed any changes…..

  • Anonymous

     No problems with reboots, but not really seeing any improvements with regards to GPS, call quality, or maintaining a signal, so not really sure what the update was for.

    •  Have you turned off Verizon location assistance? My GPS started behaving after I did that.

  • P1X3L

     Getting reboots here

  • I got my update yesterday evening & I got my first reboot this morning. Also it looks like they never fixed the GPS issue I am still not getting a accurate location fix on my TBolt. The location has been off ever since I got the phone. 

  • Anonymous

     I think I had a reboot yesterday but only one. Also my phone has had random reboots since BEFORE the update so it may have worsened the issue but I’m not sure its the root cause of it.

  • Doug

     I had reboots all the time on the leaked update. Went to radio I found while looking through all the threads about it and it seems to be working fine but my 3g isn’t always working correctly. Seems like loose-loose. Random reboots or qwerky 3g…

  • Andrew Hewitt

     His name is actually Justin Case? Hehe.

    • Jeremy Gentry

       he should have rooted his phone “just in case” LOL

      • palomosan

        I’m glad I haven’t updated yet, still running the leaked version with great battery life. I’ll wait until they fix this. 

        • You do know the leaked version, is the exact same as the OTA right? 

    • Jeremy Gentry

       he should have rooted his phone “just in case” LOL

    • Anonymous

      I knew a Michelle Is Born 

    • No my name is not really Justin Case 

  • Anonymous

    Wait, this article basically says “This updated is botched and causing problems with a bunch of phones. P.S. here is how to get the update.” What?!

    • FortitudineVincimus

       funny, I was going to say the same thing

      as well, it seems the TB is a real PITA phone from all I read

    • FortitudineVincimus

       funny, I was going to say the same thing

      as well, it seems the TB is a real PITA phone from all I read

  • viewthis66

     no problems here. been running the update since yesterday morning.

  • Ace87

    I had 2 reboots this morning. I hope they fix it quickly

  • Ace87

    I had 2 reboots this morning. I hope they fix it quickly