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Asurion Rates Dropping and Deductibles Climbing on Verizon

We had this information back in January, but it looks like the rollout has started and customers are being notified of changes to their Asurion equipment coverage on Verizon.  Monthly rates for Total Equipment Coverage and Wireless Phone Protection are dropping by about $1 per month, but deductibles appear to be going up to $99 from $89.  If you are currently enrolled, the changes will go into effect June 1.  They are also holding an open enrollment right now, that will run through April 28 if you are out of your initial 30 day new device period and want coverage.  More info on that here.  

Cheers Kris and Michael!

  • Lanni

    Asuion’s customer service is horrible, they make promises that they can’t keep.  If you can stay away from purchasing insurance from them I would definitely do it!

  • Firemiket

    I broke my phone on friday the 15th. Called in the claim on Sunday and had it by 630 pm on Tuesday. Tried to activate, but was unable. The phone was said to be defective by asurion and verizon. It was the Droid Incredible 2. They mailed me a new one today (Wednesday the 20th) and I got it about the same time. Yet again the phone is defective. I am getting another phone tomorrow, hopefully not the Droid 2. It’s not so incredible. Extremely frustrated with the whole process.

  • Txmaninblack

    I recently last week cracked the screen on my droid x. They required 99 for the deductible when it arrived it had all the parts, I called and all I had to do was send in the phone I got to keep the extra battery, cable, wall mount usb plug in, and 8 gig (yeah half) memory card for 99, not that bad of a deal, not that great either lol

  • LeeInMKE

    Weird. When I bought my TBolt, dude told me the rate was already $7/mo and the deductible was already $100, and that only gets you a ‘like-new, certfied’ phone which will be in your hands in 1-3 business days.

    OR…you can pay $100 upfront with no monthly fee, $40 deductible and you get a brand-new, out-of-the-box phone the same day you walk into the store.

  • LeeInMKE

    Weird. When I bought my TBolt, dude told me the rate was already $7/mo and the deductible was already $100, and that only gets you a ‘like-new, certfied’ phone which will be in your hands in 1-3 business days.

    OR…you can pay $100 upfront with no monthly fee, $40 deductible and you get a brand-new, out-of-the-box phone the same day you walk into the store.

  • http://twitter.com/DiGTALDementia DiGTALDementia

    These rates have been in effect for Verizon Wireless since January, I didn’t realize this was never covered. Sure beats that $10.99 monthly insurance for the iPhone with it’s $169 or $199 deductible.

  • Mike

    dropped insurance…pocketing savings… if i mess up the tbolt, ill add a line and get a new phone…

    • Anonymous

      So, therefore, you’ll pay $9.99 per month for 2 years and another $250 for the phone. Hmmm. . . . . . your math doesn’t compute.

  • Johnny

    Yess open enrollment? I totally neglected to get insurance when I bought my dinc. I’m on that shit!

  • Chimera

    Asurion is a horrible company, and their insurance is a rip off with either policy. I would much rather pay $600 for a brand new phone than ever waste my time with Asurion trying to get a POS refurbished phone again.

    • Gee

      You are correct sir

      • griever

        Wrong. I have lost a phone, and damaged a phone, and both times I paid a $50 deductible for my HTC Incredible and got it shipped out next day. The replacement phones were in good condition or even better condition than what my old phone used to be.

  • http://twitter.com/jdrch Judah Richardson

    As more people get smartphones, the possible cost of losing one gets much larger and therefore they get more careful. I wouldn’t be surprised if data showed Asurion’s been seeing fewer takers for their TEC service and are changing their fee structure in response.

  • Anonymous

    Sounds like good news… You save $12 a year… worst case you save $2 if you need a replacement.

  • Jack

    If any of your monthly fees change mid contract you can cancel sans ETF.

    • Jason Frasier

      Hmmm, you may be right. Maybe I should think about getting out of my contract. Thought I might have to wait another year for my contract to end.

  • Juan_ortega92

    600$ phones don’t break so easily trust me.I dropped my droid x a few times and the thing can take some hits

    • Fromthesticks

      Yes I had my old droid take plenty of hits that were plenty good, but don’t forget that all it takes is the right drop to end it all.

      My old Droid 1. RIP 2010

    • Fromthesticks

      Yes I had my old droid take plenty of hits that were plenty good, but don’t forget that all it takes is the right drop to end it all.

      My old Droid 1. RIP 2010

  • http://www.section303.com codeyh

    I got that letter a couple of weeks ago, huh. Guess I should have told DL. lol

  • http://twitter.com/Pollita_Droid Erica M.

    I saw that yesterday on when I was ordering my Thunderbolt. I find it strange. I like the cheaper monthly charge but I dont like the fact of spending $99 for a refurbished phone. :/

    • Anonymous

      Let’s take a hypothetical situation of you needing 1 replacement phone a year from Asurion… Saving $12 a year outweighs the $10 “claim” increase…. so…. Essentially you’re saving $2 a year! Just for that hypothetical situation. Not the case if you exceed the 1 replacement phone a year.

      • Christopher Bauman

        You are missing a zero in there. it’s like $9.99+ a month for insurance and a $99-$169+ deductible on top of that.

        So around $120 per year if not more for insurance not including the cost of paying a deductible if you ever need to actually use the insurance.

  • http://www.facebook.com/people/Austin-Richardson/1464871569 Austin Richardson

    Verizon changing their policy? I don’t believe it.

    • Calvin Williams

      At least it’s in a semi-good way. I prefer the lower monthly. I don’t plan to be breaking my phone anytime soon.

      • http://twitter.com/__paolo Paolo Ozaraga

        No one thinks they’re going to break their phone, but things happen

    • Gee

      asurion is third party and has nothing to do with verizon. You really need to pay attention