Comments on: Verizon Offering DROID 2 and Incredible as Warranty Replacements?

By: Dkeith Bramlett

Dkeith Bramlett — Tue, 06 Mar 2012 14:35:00 +0000

This in most cases only gets done when you Have a phone that is no longer in circulation or when a sup allows to do this.

By: Dkeith Bramlett

Dkeith Bramlett — Tue, 06 Mar 2012 14:33:00 +0000

I had a droid Erie and had to replace it three months ago and they let me get the droid incredible 2.

By: Dave B

Dave B — Sun, 07 Aug 2011 12:59:00 +0000

The touch screen on my Droid failed while the family was on vacation. The Verizon stores REFUSED to honor the in store swap out warranty I bought. I was forced to buy an early upgrade.

By: Stache3

Stache3 — Fri, 22 Jul 2011 13:04:00 +0000

I have the Droid 2 and it gets extremely hot. They replaced it and this second one is even worse than the first. I’m going back again to complain.

By: Therock0720

Therock0720 — Fri, 27 May 2011 19:01:00 +0000

I went from a Samsung Reality to a Droid X because I was having non-stop issues with the 5 Samsung Reality’s I went through as replacements…

By: Smileysilies

Smileysilies — Fri, 01 Apr 2011 02:43:00 +0000

My dog peed on my D1 and I got a D2 replacement…unfortunately I just DROPPED my D2 and now the screen had a million little cracks running through it. Great…

By: Itchypants007

Itchypants007 — Tue, 08 Feb 2011 06:56:00 +0000

Jossi, you still keeping tabs on this forum?

By: Djung17

Djung17 — Sun, 16 Jan 2011 10:28:00 +0000

I have a droid 1 and I am getting my phone replaced for the 4th time… they still sending me a dam droid 1 and I bet u its gonna break again…

By: Kimberly Wolfe

Kimberly Wolfe — Mon, 10 Jan 2011 02:36:00 +0000

technically my phone just does reboot itself all the time unless i go into verizon then they must have some signal that makes phones work perfectly while in the store.

By: Kimberly Wolfe

Kimberly Wolfe — Mon, 10 Jan 2011 02:34:00 +0000

seriously, my droid 2 has been acting up like crazy… I took it into verizon and they said leave it here and we’ll check it out to see whats wrong…. so I did and they said they didn’t find anything wrong with it (go figure). I leave the store and get in the car then before I even left the parking lot the phone acts up withing 3 minutes of leaving. The gallery doesn’t come up when I click it just closes right away, the phone restarts itself about every 3 hours, it freezes then I have to take the battery out and put it back in, I have to dial *228 just about every day since that’s the advice they only ever give that apparently “fixes or updates your phone” (it only updates your signal when you frequently move to another location and or programs your new phone). I just think it’s ridiculous they tell you to not download apps to see if that’s the problem when you have a phone thats specific for having apps especially that are from the market (not an untrusted source). I mean yes, I obviously will uninstall an app if I have any reason to believe that’s the cause of my phone either freezing, stalling, or generally not working. But, what I don’t understand is why the Verizon stores continue to tell me they can’t do anything, when HELLO, it’s the phone software, try telling the technical service technicians to create a new software update so that the frequent problems finally stop or if thats asking too much, at least control the number of issues. I know it’s not just me that has the problems because 95% of people I know have a droid, droid 2, or another Verizon “smart phone” that just happen to deal with the same problems that occur with my phone. I really am getting sick of this. I never ever had technical problems with ATT phones ever, which is very rare considering it’s easy to have problems with phones. Verizon, honestly just get the dang iPhone, exact same one not some junky Verizon exclusive but the apple iPhone. But, with my knowledge of Verizon, that’s like asking for a price drop… not going to happen. I don’t understand but Verizon really needs to step up their game. Seriously, 3G? Try being like everyone else… 4G.

By: Kimberly Wolfe

Kimberly Wolfe — Mon, 10 Jan 2011 02:34:00 +0000

By: Erin

Erin — Wed, 05 Jan 2011 18:17:00 +0000

all the replacements are refurbished, I am on my 5th replacement in 2 weeks. I am fed up with this!!

By: Erin

Erin — Wed, 05 Jan 2011 18:17:00 +0000

all the replacements are refurbished, I am on my 5th replacement in 2 weeks. I am fed up with this!!

By: D45buck

D45buck — Mon, 13 Dec 2010 07:54:09 +0000

Yes. I just sent back my 3rd like new replacement droid. The Verizon rep said that it was time to send out a Droid 2 for my replacement since the others weren't satisfactory. So yes, hang in there and tell the reps you are tired of recieving old droid originals.

By: Dcolli15

Dcolli15 — Sat, 11 Dec 2010 00:48:33 +0000

hmmm, I just had my orginal droid replaced with a droid 2 from the manufatures warranty free of charge! Sometimes you just have to cry to the right person, i called 3 times and each one (rep.) gave me a different answer.